A:AnswerDon't have an answer, purchased but returned printer (never opened box) purchased to replace HP printer was not scanning. Went online and finally found answers to why it wasn't scanning. Best Buy was great when I returned the product and explained situation.
A:AnswerHello Eric, yes, you can connect your PC or laptop to the printer with a cord. You can also use your home or office wifi to connect too. Either way, the instructions for both options are easy to follow.
A:AnswerHello Veronica. Yes, the WF-3820 requires a hardwire connection via a standard phone line to function. For more information, please visit the official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHi Jake, Yes, you can fax with the WorkForce Pro WF-3820. In order to use the fax feature it must be connected to a standard phone line. Regards, Mark - The Epson Team.
A:AnswerHi Mellow61, Yes, the WF-3820 does have an Ethernet port and a port for a standard phone line for fax. It also has a USB 2 port and wireless connectivity. Regards, Mark - The Epson Team.
A:AnswerHello Happiness. Yes, the WF-3820 supports enlarging copies up to 400%. For more information, please visit the official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHi Curious. The Epson WF-3820 was not designed for dye-sublimation printing nor the use of non-genuine Epson ink cartridges. Regards, Kevin - The Epson Team.
A:AnswerHello DanWood. The WF-3820 can print different paper sizes ranging from 3.5" width to 47.2" in length. To confirm specific paper sizes, please visit our official Epson Support page. Regards, Kevin - The Epson Team.
A:AnswerHi Brian. The Epson WF-3820 is compatible with computers running the following Microsoft operating systems: Windows 10, Windows 8, 8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Windows Vista (32-bit, 64-bit), Windows XP SP3 (32-bit), Windows XP Professional x64 Edition SP2, and Server 2003 SP27 thru Windows Server 2019. For more information, please visit the official Epson Support website. Regards, Kevin - The Epson Team.
A:AnswerHi mare. Yes, the Epson WF-3820 is compatible with computers running the Chrome OS. You can also install the Epson iPrint app to run on your android device as well. If you need more information, visit the official Epson Support website. Regards, Kevin - The Epson Team.
A:AnswerHi Janet. No, the Epson WF-3820 was not designed for dye-sublimation printing nor use non-genuine Epson ink cartridges. Regards, Kevin - The Epson Team.
A:AnswerHello Jane. We would like to hear more about this issue. Please visit our official Epson Support page to find the contact information for our technical support team. Regards, Kevin - The Epson Team.
A:AnswerHi Nilla, The WorkForce Pro WF-3820 does not have a memory card slot. This feature is more common on Epson's photo printers like the Expression and PictureMate lines. Regards, Mark - The Epson Team.
A:AnswerHi Stuart. Yes, the WorkForce Pro WF-3820 supports printing from and scanning to external USB flash drives and hard drives. Visit the official Epson Support website for more information. Regards, Bobby - The Epson Team.