Questions & Answers

Name: eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black
Brand: eufy Security
SKU: 6425484
Price: 126.99 USD
Availability: SoldOut
Rating: 4.6 (887 reviews)

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Model:: T8520J11; |
SKU:: 6425484

User rating, 4.6 out of 5 stars with 887 reviews.

Highly rated by customers for:

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Show only Answered Questions

Page Showing 121-140 of 144 questions

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QuestionIs there any other way to lock and unlock without finger prints?
Asked 4 years ago by Elsie.
- Answer Yes, you can use the keypad to unlock, but the interior part of the door is a turn knob to get out. You could unlock from the inside using your phone, but if you're standing right there at the door, you might as well just turn the knob to get out. The app has a "drag" button that you can lock and unlock the door from inside or outside, and a chime sounds when those instructions are completed.
  Answered 4 years ago by Plt726
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QuestionHow many different fingerprints can you use to unlock door?
Asked 4 years ago by Johnny.
- Answer You can setup multiple or sure. I forget how many exactly, but I know it was more than I'd need. I want to say like 100 I think? We have separate ones setup for all 4 people in our family. You can add multiple fingerprints per user as well. I haven't tried to add more to see how many (and it doesn't say) but it does allow you to add multiple.
  Answered 4 years ago by GoVols
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QuestionWhat are the dimensions of the indoor part of the lock?
Asked 4 years ago by hokie.
- Answer roughly 7.75in x 3.75in x 1.5in
  Answered 4 years ago by Techuser
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QuestionHow many keys does the lock come with?
Asked 4 years ago by BGN.
- Answer 5 physical keys, and there is no way you will be able to get more made at a hardware store!!! Not sure if there is a way for Eufy to reference your S/N and get more that would work???
  Answered 4 years ago by Torch
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QuestionWhat is the max door thickness?, I need 2 1/2” or 63.5
Asked 4 years ago by Ever.
- Answer 1 3/8 through 2 1/8 inches
  Answered 4 years ago by Recka20
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QuestionCan the keyhole be rekeyed/programmed to use a kwikset key?
Asked 4 years ago by Jerry.
- Answer It cannot
  Answered 4 years ago by Tommyboy
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QuestionDoes it work with homebase 2?
Asked 4 years ago by Gus.
- Answer It doea
  Answered 4 years ago by Tommyboy
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QuestionDoes this support Wi-Fi 2.4 and 5.0? Other than wifi and Bluetooth what are the main difference between this unit and the non-wifi unit?
Asked 4 years ago by AP.
- Answer I was able to connect using the 2.4 band. The main different is that the non-Wi-fi cannot be unlock or lock remotely nor can be use with digital assistant like Google, and Alexa.
  Answered 4 years ago by Wishkid
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QuestionDoes it wor with alexa?
Asked 4 years ago by Kenn.
- Answer Yes it does work with Alexa. However if you ask Alexa to unlock your door then that would require you to set a pin number with Alexa for security reasons. I decided against that because I don’t want my nearby neighbors to hear me shout the numbers aloud. I instead tell Alexa to lock my door and it works perfectly.
  Answered 4 years ago by MW8301
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QuestionHow to lock when leaving premises
Asked 1 year ago by Wally.
- Answer The options for locking are the same and unlocking.
  Answered 1 year ago by SnowMan919
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QuestionDoes this product have a camera on it?
Asked 1 year ago by Harjo.
- Answer No, it does not.
  Answered 1 year ago by Anonymous
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QuestionHow thick of a door can the lock be installed on.
Asked 1 year ago by Bobby.
- Answer 5 minutes, lock from phone anywhere with WiFi
  Answered 1 year ago by CoyA
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QuestionWhat do the Red and blue blinking lites mean? Often no one near?
Asked 2 years ago by Chuck.
- Answer Look in the manual. The answer might be there.
  Answered 2 years ago by 206jamest
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QuestionHow many codes can be programmed? Does the device remember last code entered?
Asked 3 years ago by officesecurity.
- Answer You can program many codes and fingerprints for different individuals. You can adjust the access by date and time and they can expire after a certain amount of time or days. They do keep a log of which codes accessed the lock at which times and you can set notifications so you are alerted directly.
  Answered 3 years ago by Kwelevatorguy
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QuestionCan you program it to lock after so many seconds? How many people can be programed to use the lock?
Asked 3 years ago by ontheroad.
- Answer You can program it to lock from 1 second through 3 minutes after the door is closed. You can also set a schedule for it to lock and unlock say (10pm-6am). You can add up to 100 users by passcode or 50 users by fingerprint.
  Answered 3 years ago by Wysdym
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QuestionWhat performance level can I expect at temps under 22F? Does the system just shutdown? Batteries freeze? We live in Portland... Winter is occasionally under 20F.
Asked 3 years ago by alan.
- Answer Nothing effected ours and we were several days below 20 here in the mountains.
  Answered 3 years ago by Lockit
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QuestionHas anyone else had trouble moving the cylinder cover over physical key lock? Mine feels stuck. It won't budge.
Asked 3 years ago by Tkeela.
- Answer No, I haven't. Is it extremely cold where you are?
  Answered 3 years ago by Flashgordon
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QuestionIf I am leaving out of my house, is the app the only way I can lock my door? Or can I use the pin code reader and/or finger print reader to lock the door as well? Or does it lock behind me after I close the door?
Asked 3 years ago by Maurice.
- Answer When you are leaving you can lock it through several means: 1) use the app 2) Fingerprint 3) pin code 4) the app says you can hold the lock the button on the pin pad and it will lock. I have not tried that yet but the app says it an option 5) you can set the door to auto lock when its closed after so many seconds. You could also rely on that.
  Answered 3 years ago by Aubrey
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QuestionDoes anyone know how to get the eufh smart lock touch and Wi-Fi Mac addres? I need it to set it up
Asked 4 years ago by mbhut.
- Answer I was able to get it by connecting the lock to my phone’s hotspot and looking at it from there.
  Answered 4 years ago by TaylorL
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QuestionHow do I delete someone from my door lock? They have a code and fingerprint access. I no longer want them to have access to my house.
Asked 2 years ago by Sandy.
- Answer Go to the Eufy app, select the lock device and "Manage Access". Then select the member and "Delete Access"
  Answered 2 years ago by Richard
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Showing 121-140 of 144 questions

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Questions & Answers

eufy Security - Smart Lock Wi-Fi Replacement Deadbolt with eufy App|Keypad|Biometric Access - Black

Q: QuestionIs there any other way to lock and unlock without finger prints?

Q: QuestionHow many different fingerprints can you use to unlock door?

Q: QuestionWhat are the dimensions of the indoor part of the lock?

Q: QuestionHow many keys does the lock come with?

Q: QuestionWhat is the max door thickness?, I need 2 1/2” or 63.5

Q: QuestionCan the keyhole be rekeyed/programmed to use a kwikset key?

Q: QuestionDoes it work with homebase 2?

Q: QuestionDoes this support Wi-Fi 2.4 and 5.0? Other than wifi and Bluetooth what are the main difference between this unit and the non-wifi unit?

Q: QuestionDoes it wor with alexa?

Q: QuestionHow to lock when leaving premises

Q: QuestionDoes this product have a camera on it?

Q: QuestionHow thick of a door can the lock be installed on.

Q: QuestionWhat do the Red and blue blinking lites mean? Often no one near?

Q: QuestionHow many codes can be programmed? Does the device remember last code entered?

Q: QuestionCan you program it to lock after so many seconds? How many people can be programed to use the lock?

Q: QuestionWhat performance level can I expect at temps under 22F? Does the system just shutdown? Batteries freeze? We live in Portland... Winter is occasionally under 20F.

Q: QuestionHas anyone else had trouble moving the cylinder cover over physical key lock? Mine feels stuck. It won't budge.

Q: QuestionIf I am leaving out of my house, is the app the only way I can lock my door? Or can I use the pin code reader and/or finger print reader to lock the door as well? Or does it lock behind me after I close the door?

Q: QuestionDoes anyone know how to get the eufh smart lock touch and Wi-Fi Mac addres? I need it to set it up

Q: QuestionHow do I delete someone from my door lock? They have a code and fingerprint access. I no longer want them to have access to my house.

Most-viewed items

QuestionIs there any other way to lock and unlock without finger prints?

QuestionHow many different fingerprints can you use to unlock door?

QuestionWhat are the dimensions of the indoor part of the lock?

QuestionHow many keys does the lock come with?

QuestionWhat is the max door thickness?, I need 2 1/2” or 63.5

QuestionCan the keyhole be rekeyed/programmed to use a kwikset key?

QuestionDoes it work with homebase 2?

QuestionDoes this support Wi-Fi 2.4 and 5.0? Other than wifi and Bluetooth what are the main difference between this unit and the non-wifi unit?

QuestionDoes it wor with alexa?

QuestionHow to lock when leaving premises

QuestionDoes this product have a camera on it?

QuestionHow thick of a door can the lock be installed on.

QuestionWhat do the Red and blue blinking lites mean? Often no one near?

QuestionHow many codes can be programmed? Does the device remember last code entered?

QuestionCan you program it to lock after so many seconds? How many people can be programed to use the lock?

QuestionWhat performance level can I expect at temps under 22F? Does the system just shutdown? Batteries freeze? We live in Portland... Winter is occasionally under 20F.

QuestionHas anyone else had trouble moving the cylinder cover over physical key lock? Mine feels stuck. It won't budge.

QuestionIf I am leaving out of my house, is the app the only way I can lock my door? Or can I use the pin code reader and/or finger print reader to lock the door as well? Or does it lock behind me after I close the door?

QuestionDoes anyone know how to get the eufh smart lock touch and Wi-Fi Mac addres? I need it to set it up

QuestionHow do I delete someone from my door lock? They have a code and fingerprint access. I no longer want them to have access to my house.