Main Content

Questions & Answers

$479.99
Save $320
The comparable value is $799.99
Deal ends tomorrow
Page Showing 1-20 of 48 questions
  • QuestionWhat is the bin capacity of this robot vacuum?

    • Answer The bin capacity of the Eufy X10 Pro Omni is 0.69 gallons.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the robot vacuum navigate around obstacles?

    • Answer This robot vacuum uses AI.See Smart Cleaning technology to identify and avoid over 100 common obstacles.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum runtime of this eufy robot vacuum?

    • Answer The maximum runtime of this robot vacuum is 120 minutes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I adjust the suction power of the vacuum?

    • Answer Yes, the Eufy X10 Pro Omni robot vacuum allows you to adjust the suction power based on your cleaning needs.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the robot vacuum handle pet hair?

    • Answer The Eufy X10 Pro Omni has a powerful 8,000 Pa suction and an auto-detangling roller brush that work together to effectively remove pet hair from carpets and floors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this robot vacuum have a self-emptying feature?

    • Answer Yes, the Eufy X10 Pro Omni has a self-emptying feature. The dust bin automatically empties into the station's 2.5L dust bag.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Eufy X10 Pro Omni work with an app?

    • Answer Yes, the Eufy X10 Pro Omni is app-compatible, allowing you to control and customize its cleaning functions from your smartphone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does it vacuum I see no brushes and can you run this as a vacuum without mopping

    Asked by Jacks.

    • Answer Its has a single brush on the right side that pulls in any debris into the under center portion of the vacuum that has a roller brush and sucks everything into it. You can set it to vacuum only ,vacuum and mop, or mop only.

      Answered by VaccuumMaster

  • QuestionIs this safe for engineered hard wood?

    Asked by JRB1.

    • Answer It is crucial to ensure that any vacuum and mop used on such surfaces does not leave excess water or moisture during operation, as engineered hardwood can be sensitive to prolonged exposure to water. The eufy X10 Pro Omni does feature self-washing and drying, which may aid in controlling moisture levels. It is recommended to secure more detailed product information before using it on engineered hardwood to prevent potential damage.

      Answered by Eufy Team

  • QuestionHow tall is the vacuum itself? Not the base

    Asked by Brooke.

    • Answer About an 2 inches and another 0.5 for the top sensor.

      Answered by lakersfreak

  • QuestionCan I add basic floor cleaning solution to the clean water container?

    Asked by ChrisP.

    • Answer I have terrazzo floors and I add two squirts of dish soap and a cup of alcohol to the clean tank. Cleans amazing.

      Answered by AlanH

  • QuestionFor bi levels homes, can you move the base to different levels?

    Asked by Djpopie.

    • Answer Yes, for bi-level homes, you can move the Omni station base to different levels as needed. This flexibility allows you to ensure that your X10 Pro Omni can clean and maintain its mopping pads effectively on both levels of your home. When moving the base, please ensure that it is placed on a flat, stable surface and that the robot has easy access to it. This will help maintain the cleaning efficiency and performance of your X10 Pro Omni. If you have any further questions or need assistance with setting up your Omni station, please feel free to contact us at support@eufy.com. We are here to help!

      Answered by Eufy Team

  • QuestionDoes this refill/recharge and go back out to finish the job?

    Asked by Boymom.

    • Answer Yep. Several times if it has to. All automatically.

      Answered by CharlesC

  • QuestionCan you use magnetic strips for boundaries

    Asked by Crg.

    • Answer Not sure about magnetic strips but you can add boundaries to the map it makes.

      Answered by Jc005

  • QuestionI have this in white. The color indicator is always red. I emptied the dust collector by opening the lid of the vacuum robot itself. The clean /dirty water tank are both in place, filter is clean, but no cleaning tray came with the device. It will not mop

    Asked by REDLIGHT.

    • Answer Here are a few suggestions to troubleshoot the problem: Check if the Cleaning Tray is Needed: The X10 Pro Omni robot vacuum functions with advanced features, including dual rotating mopping pads (dynamic MopMaster™ 2.0 technology). If the cleaning tray was not included, it is essential to verify whether the cleaning tray is a prerequisite for the mopping tasks. Contact the seller or check the product's assembly components to verify if your model is complete. Ensure Mop Pads are Properly Installed: Check if the mopping pads are attached correctly and securely to the robot vacuum. The mopping pads facilitate the mopping functionality, and if they're missing or improperly installed, the robot will not mop as expected. Verify the Status Indicators: The persistent red light could indicate a specific error or issue. Usually, the red light is a warning signal. Ensure you review the error codes or descriptions found in the user manual for further details. Usage of Clean and Dirty Water Tanks: Confirm that the clean water tank is filled, and the dirty water tank is empty. Correct water levels and placement of the tanks are crucial for mopping performance. Advanced Features Review: Your X10 Pro Omni is equipped with suction power (8,000Pa) and intelligent AI.See™ obstacle navigation, which helps manage deep cleaning and mopping tasks efficiently. Double-check that the settings in the eufy Clean app are configured correctly for mopping. If after checking these areas the device still does not perform as expected, it may indicate missing components or a technical malfunction.

      Answered by Eufy Team

  • QuestionCan I remove the mop function if i only want to use the vacuum part but not the mop?

    Asked by Stella.

    • Answer Yes, the X10 Pro Omni robot vacuum cleaner allows you to use just the vacuum function without engaging the mop feature. You can turn off the mopping function in the settings and use the vacuum solely to clean your floors.

      Answered by Eufy Team

  • QuestionDoes the mop arms and vacuum arms adjust out to reach under cabinets, furniture and corners like some compatible models?

    Asked by Anonymous.

    • Answer To the degree of other machines. But the EUFY’S tower does move up and down to allow getting underneath things.

      Answered by JamesB

  • QuestionCan this vacuum transition from tile floor to a .5 inch thick pile area rug?

    Asked by Sommer.

    • Answer Yes, he does it with great vigor.

      Answered by Zatchkerga

  • QuestionCan you use this on multiple levels? 1st floor then take it to the 2nd floor

    Asked by Anonymous.

    • Answer Yes you can and we did. You have to 'prep' it first by washing the mop (telling it to wash its mop), then carry it to the 2nd floor and set it down in the same place every time. The first time you do it, it has to map first. This is just a work-around, it's a bit of a pain (IMO). We're thinking of getting a second one just for the finished basement.

      Answered by Michael

  • Questionis this for the I-phone only or does it work with android?

    Asked by scott.

    • Answer Yes it works with both

      Answered by HollyJ