A:Answer It's hard to say without taking a closer look. First, I suggest ensuring that your device has the latest maps installed via Garmin Express (garmin.com/express). If the issue persists, or if you already have the latest maps installed, please try the troubleshooting suggestions listed in the following FAQ: http://bit.ly/1Wugu13
Should you continue having trouble, Garmin Customer Care would be happy to assist you further and can be reached using the contact information listed on our Support page (bit.ly/worldGRMNsup). Thank you! (KS)