Questions & Answers

Q: QuestionCan coffee already made be re-heated in this (in the proper vessel ? pyrex or something else? using the microwave feature. My wonderful several years old GE microwave no longer works & cannot be repaired. Thanks! Any suggestions? buying a hotplate!

Asked 3 years ago by Cathy.

• A:Answer I reheat my coffee daily in the microwave. I normally use a pyrex measuing cup with a pour spout, but sometimes I use a mug.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHow long is the cord?

Asked 3 years ago by Pat.

• A:Answer The power cable is less than 1 meter long.

  Answered 3 years ago by CSFortWorthVerified Purchase

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Q: QuestionI'm super disappointed that the manual is only available as a download...and it is very poorly done. I hope you can help... How can I turn OFF the turn-table? Most microwaves have this feature and it is important for square/rectangular dishes.

Asked 3 years ago by BB.

• A:Answer Hello i did some quick google search on your question one video that i seen it says to click or hit the clock and tool function and it will tell you to tap hit the number 6 to turn off turn table and than there are select models that the turn table can not be turned off. But you can also try taking the plate and ring out hopefully i helped you some

  Answered 3 years ago by answertosizeofcoffeepotVerified Purchase

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Q: QuestionWhat about BACON! On page 17 in the manual, you have a fairly detailed list of foods with best recommended method for cooking. And I can't believe you did not list BACON since many people are accustomed to cooking bacon in their microwaves. Please advise.

Asked 3 years ago by Liz.

• A:Answer Use the AIR FRYER option. I’ve done it almost every weekend I’ve had it.

  Answered 2 years ago by RoderickJordan

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Q: QuestionAre you supposed to leave the glass turntable/turntable support in the chamber when air frying, with the crisping pan and tall rack on top? Or are you supposed to include the rack and crisp pan, but remove the turntable/support when air frying.

Asked 3 years ago by jay.

• A:Answer Hello, thank you for taking the time to ask about this! Yes, it is recommended that you place the crisping pan on top of the tall rack, while on top of the turntable. We hope this helps, and if you have any further questions please don’t hesitate to ask. Have a great day! -Matthew@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHi! Would the convection oven be energy efficient? Thank you,

Asked 4 years ago by Dee.

• A:Answer Hello- We appreciate your question and interest in our Convection microwave. There are no EPA Energy Star labels on microwaves, however, microwaves are more energy efficient in general than conventional cooking because foods cook faster and the energy heats only the food, not the whole oven. If you have any additional questions in the future, please let us know. We are here to help! Joyce@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionDoes the top of the oven get hot? Can I store things like a kitchen scale and cook books on top of the oven?

Asked 3 weeks ago by Hiso.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer It does get hot wouldn’t recommend storing things on it

  Answered 3 weeks ago by TomN

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Q: QuestionWhere can I get installation requirements for this microwave? We want to place it in a cabinet. Thanks.

Asked 7 months ago by M.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer The clearance requirements are in the manual. It says 3 inches top and sides, 1 inch rear.

  Answered 7 months ago by BekkaVerified Purchase

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Q: Questionwhat is the max temp for convection bake? does this bake cake evenly and doesnt brown top as to some microwave convection?

Asked 11 months ago by Anonymous.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer In a convection microwave oven, a fan in the rear of the microwave blows air across a heater and directs it into the oven. The turntable will turn when convection cooking with turntable models, including with convection roast. Since this heated air is constantly in motion, it creates even more browning and a higher temperature than a regular thermal oven. Convection temperatures can range from 225 - 450 degrees F. For more information, see the articles titled “Microwaves with Convection Capability” and “Microwave Convection Recipe Conversion” on our GE Appliances website. Lauren@GEAppliances

  Answered 11 months ago by GE Answers

  
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Q: QuestionI'm going to put this on a bakers rack. What is the footprint of the feet it rests on? How deep does the shelf need to be?

Asked 1 year ago by LindaR.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer Thanks for checking with us. We are happy to help! Feet location (approx.): Distance between front and back feet is 9.69". Distance between left and right feet in the front is 16.26". Distance between left and right feet in the rear is 17.52". Joyce@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionDoes this have a regular microwave function, such as reheating food

Asked 1 year ago by Terri.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer Yes

  Answered 11 months ago by WorldgreatestmicrowaverVerified Purchase

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Q: QuestionSet up underneath a light in the kitchen but there is still no way to read the control panel unless I use a flashlight. Should the panel be lit up at all times and if so, how do you turn this function on…or is this defective?

Asked 1 year ago by Shar.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer The control panel brightness can't be adjusted.

  Answered 1 year ago by GE Answers

  
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Q: QuestionDo I need to remove the orange prongs off the short rack. Or are they supposed to be on there? Totally clueless

Asked 1 year ago by Mvc94.

This question was asked about the related product: GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel

• A:Answer The orange prongs on the legs of the rack are part of the design and do not need to be removed for use.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhen using Convection for the first time, before I even put the pan of brownie batter in, the oven filled with smoke. Is this normal? (I ended up using a toaster oven for the brownies). Thanks!

Asked 1 year ago by MacsMA.

• A:Answer It is not uncommon for your new oven to smoke or have an odor the first few times you use it. This is due to the heating of new parts. The smoke will lessen with time and use.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow long is the electrical cord?

Asked 1 year ago by Kari.

• A:Answer Estimated 3"1"

  Answered 1 year ago by EddieVerified Purchase

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Q: QuestionHow much room do you need on the outside. Do I need 1 or 2 inches from the back to the microwave?

Asked 2 years ago by Sammi.

• A:Answer at least 1' from the back to the countertop microwave

  Answered 2 years ago by LeN1Verified Purchase

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Q: QuestionCan you cook a 12" homemade pizza in this, on a 12" pizza pan?

Asked 2 years ago by GrandmaB.

• A:Answer Yes you can.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHot hot does the microwave get when using the air fry option?

Asked 2 years ago by Anonymous.

• A:Answer This microwave get's hot when using both regular and air fry features. It actually will say hot when it gets to a certain tempt.

  Answered 2 years ago by ChristinaCVerified Purchase

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Q: QuestionWe have been using this oven since July. Today I noticed the display is not lit. I checked the fuse box and all is fine. I used the air fryer and microwave last night and all seemed fine. Anyone have any suggestions on what to try? Thanks!

Asked 2 years ago by LuLusMom.

• A:Answer You may need to set the clock. I had a power outage and the display was out until I set the clock again.

  Answered 2 years ago by ChristopheraZVerified Purchase

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