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Questions & Answers

Your price for this item is $1,484.99
Page Showing 1-20 of 24 questions
  • QuestionDoes this refrigerator require manual defrosting?

    Asked by Nats.

    • Answer Hi Nats- No, the refrigerator is frost-free which means it will defrost automatically. It features Frost Guard Technology. See the following link for details- REFRIGERATOR- FROSTGUARD TECHNOLOGY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16699 - Thanks for choosing GE. Enjoy! SUE@GEA

      Answered by GE Answers

  • QuestionIs it possible to open the door to the other side ?

    Asked by Yosly.

    • Answer Yes, they will do it at delivery Just be sure to say at ordering what side you want to open so they bring the right psrt

      Answered by Sass

  • QuestionCan the upper drawer have the temp set above freezing to act as a refrigerator drawer and not a freezer?

    Asked by Anonymous.

    • Answer I don’t think so. The two drawers are connected internally.

      Answered by Bajmn

  • QuestionI have had this fridge for about 6 months and I am getting a dE error code. What does this mean? Can it be fixed

    Asked by Luke.

    • Answer Hi Luke! We are so sorry to hear about the error code you are experiencing with this refrigerator. Fault codes are programmed in many electronic refrigerator dispenser controls. These error, fault and function codes help GE Appliance service technicians quickly diagnose issues with the refrigerator. A flashing green error, fault or function code will be displayed on the control panel when a failure has been detected. This will be accompanied by a beep. The code "dE" means that the defrost system has not operated properly in the last 24 hours. Before calling service, sometimes disconnecting power to the refrigerator for 30 seconds will clear the fault, error or function code; however there are some cases when further service may be required. For service, please call 1-800-432-2737 or schedule online at http://www.geappliances.com/ge/service-and-support/service.htm . -Trey@GEA

      Answered by GE Answers

  • QuestionIf this ref is going against a wall what size spacer is required for the door to open enough to remove the drawers

    Asked by Kitchenguybob.

    • Answer Hi Kitchenguybob - Thanks for choosing GE® 11.9 Cu. Ft. Bottom-Freezer Refrigerator GLE12HSLSS! The refrigerator is 23 1/2" wide. The width with door open 90˚ is 24 7/8". If installed against a wall, we recommend 17" clearance to remove drawers. We suggest to view the Quick Specs document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GLE12HSL_C2_17.pdf - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionHi . I am looking for refrigerator this size but with ice maker's. ANY suggestions?

    Asked by Alex.

    • Answer Hi Alex- Thanks for choosing our GE® 11.9 Cu. Ft. Bottom-Freezer Refrigerator GLE12HSLSS! This model is equipped for optional icemaker IM4D or IM4LED. In addition to making ice, IM4LED instantly adds bright LED lighting to your freezer compartment. Purchase online at bestbuy.com - Enjoy! SUE@GEA

      Answered by GE Answers

  • QuestionHi, I have a kitchenette and need to clarify... 1) How long is the electric cord? and 2) Since this fridge doesn’t dispense water or ice, will it function Ok without being hooked up to a water source? Thanks for your help!

    Asked by Canneman18.

    • Answer Hello Canneman18, Thank you so much for reaching out. We're happy to assist you. 1) The length of the cord on this model is 61". 2) This refrigerator will function just fine without being hooked up to a water source. We hope this helps. Best wishes. Mike@GEA

      Answered by GE Answers

  • QuestionDoes this have a Digital inverter compressor ? What is the peak wattage used?

    Asked by Anthony.

    • Answer Hi Anthony, thanks for reaching out! As of January 1994, all GE Appliances branded refrigerators moved from a rotary compressor to a reciprocating compressors. Additionally, none of our refrigerators use linear (inverter) compressors. A reciprocating compressor, also known as a Scotch Yoke compressor, is designed to give years of reliable service. This type of compressor consists of a reciprocating piston operating in a stationary cylinder. - If you're needing the running amps for this unit, that information can be found on the unit's rating plate, the same location as the model and serial numbers. Appliances with compressors (ex. refrigerators, freezers, air conditioners, dehumidifiers), there is a brief surge of power when the compressor cycles on. This is called the "surge" or "start-up" amps, and is about 2x to 3x the running amps. If you're needing wattage, please use the following equation: volts x amps = watts. We hope that this helps! Stay safe. -Michael

      Answered by GE Answers

  • QuestionI have limited space, what are the total dimensions? Height, width and depth...thanks.

    Asked by cubanose.

    • Answer Hi there, Cubanose - Great question! The dimensions for this refrigerator are 70 H x 23 1/2 W x 26 1/2 D. You can view additional dimensions here: https://bit.ly/2OmBB7z Thanks so much for considering GE Appliances! -Mikayla

      Answered by GE Answers

  • QuestionIs this available in black?

    Asked by Linnie.

    • Answer Hello Linnie - Thank you for you interest in the refrigerator GLE12HSLSS; we are happy to help! We do not offer this model in a black finish. Thanks for checking! Olga

      Answered by GE Answers

  • QuestionDoes this product come in white

    Asked by ME.

    • Answer Hi - Thanks for viewing GE! Model GLE12HSLSS is not available in white. You might like GE® ENERGY STAR® 18.6 Cu. Ft. Counter-Depth French-Door Refrigerator Model #: GWE19JGLWW (White) or GE® ENERGY STAR® 21.0 Cu. Ft. Bottom-Freezer Refrigerator Model #: GDE21EGKWW (White). Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionMy 24 Inch refrigerator does not beep when door or drawers are left open. I accidentally disarmed it and want to know how to reactivate it

    Asked by Ceesy.

    • Answer Hello Ceesy - Thank you for reaching out about your refrigerator. We are sorry to hear about the alarm. This is not something that can be manually turned off and on. If the alarm is no longer sounding, we recommend contacting a certified technician to diagnose and repair the issue. Please let us know if you have any more questions. - JB

      Answered by GE Answers

  • QuestionAre there 2 freezer compartments?

    Asked by COOLER1.

    • Answer Hi COOLER1 - Thanks for considering GE Model GLE12HSLSS! Yes, the freezer consists of 2 separate freezer drawers/compartments. The optional IM4D icemaker (sold separately) gets installed in the upper freezer section. We suggest viewing pages 5 and 7 of the Use and Care Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60769-3.PDF - Keep in touch at GEAppliances.com. Sue

      Answered by GE Answers

  • QuestionDoes this self defrost?

    Asked by Downsize.

    • Answer Hi Downsize - Yes! GLE12HSLSS is Frost-Free with Frost Guard Technology. The refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (ex. family on vacation), it will not defrost as often. Learn more at this link - REFRIGERATOR- FROSTGUARD / ADAPTIVE DEFROST: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16699 - Thanks for your interest in GE! Keep in touch. Sue

      Answered by GE Answers

  • QuestionDoes this unit require manual defrosting?

    Asked by Catblue.

    • Answer Hi Catblue - Model GLE12HSLSS is Frost-Free (Adaptive Defrost/Frost Guard). Manual defrosting is not required. Adaptive defrost means that the refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. If the refrigerator is not being frequently used (ex. family on vacation), it will not defrost as often.Take a look at the following link to learn more about this great feature- REFRIGERATOR- FROSTGUARD / ADAPTIVE DEFROST: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16699 - Thanks for your interest! Sue

      Answered by GE Answers

  • QuestionWhen I open the bottom freezer, it sometimes get stuck and doesn't pull out smoothly. Is there a catch or door control I should release?

    Asked by Racqs.

    • Answer Hi Racqs - We are sorry to this. The drawer does not have a catch or door control that has to be released. If this only happens occasionally, perhaps the removable tray or a food package is restricting the drawer. Try removing and reinstalling the drawer. Pull the drawer front all the way out and lift up on the drawer to remove. At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service. If you need further assistance, you can schedule an appointment online at GEAppliances.com/service or call 1-800-GECares (1-800-432-2737) - Keep in touch at GEAppliances.com - We are always eager to help! Sue

      Answered by GE Answers

  • QuestionAre there any restrictions to mounting this unit in a Motorhome ? Will there be an issue with Warranty ? My Subzero lasted about 13 years and I loved it. This size is no longer made by Subzero, so here I am.

    Asked by Davethetraveler.

    • Answer Hi Davethetraveler - The refrigerator requires a 115 or 120 volt individual, properly grounded branch circuit with a 3 prong grounding type receptacle, protected by a 15 or 20 amp circuit breaker or time-delay fuse. It should be on a dedicated circuit. Refrigerators located in campers, recreational vehicles (RVs), semi trucks, boats or other non-permanent locations (motor homes) have a valid warranty as long as they are installed properly. Keep in touch! Sue

      Answered by GE Answers

  • QuestionI bought two of these refrigerators yesterday. It will be delivered after 3 weeks. I would like to know the width, height, and depth of the freezer drawer. Thank you.

    Asked by Jannifer.

    • Answer Hi Jannifer- The Interior Dimensions are as follows: Upper Freezer: 16-1/2"W x 7-15/16"H x 13-15/16"D; Lower Freezer: 15-7/8"W x 12-1/2"H x 12-3/8"D. Thanks for choosing GE! Sue

      Answered by GE Answers

  • QuestionIs the door reversible on this refrigerator? We bought one, but would like to change the direction that it opens. -MC

    Asked by door.

    • Answer I was told it was and it has not been delivered yet so I can't conclusively answer the question. Mine will have to be reversed too.

      Answered by Anonymous