Questions & Answers
- Model:
- GUD24ESSMWW
- |
- SKU:
- 6175641
Q: Questiondo i need hot and cold water brought in or just cold
Asked by shimon.
- A:Answer Hello Shimon - Thank you for your question; we are glad to assist. The model GUD24ESSMWW requires both hot and cold water connections. We are glad you checked! Olga
Answered by GE Answers

Q: QuestionWhat are the Dryer Temps. at each setting?
Asked by Justin79.
- A:Answer Hi Justin79- Thanks for your interest in GE! We suggest viewing the following link- EXPLANATION OF DRYER TEMPERATURES: https://products.geappliances.com/appliance/gea-support-search-content?contentId=20985 - Keep in touch! Sue
Answered by GE Answers

Q: QuestionCan I use the washer only with out connecting the dryer?
Asked by Banuelos.
- A:Answer Hi Banuelos - This appliance is designed so that the washer and dryer can be operated at the same time or you can use only the washer or dryer. Unitized washer dryer units only have one power cord. There is not a separate cord for the washer and the dryer. It should be connected to a dedicated 240V or 208V 30-amp time-delay fuse or circuit breaker. The 240/208V will power the dryer, and the unit internally steps it down to 110/120V for the washer. The power cord is sold separately. Thanks for your interest in GE! Sue
Answered by GE Answers

Q: Questionwhat is the voltage???
Asked by misterbingoman.
- A:Answer Hi misterbingoman - Model GUD24ESSMWW operates on 208V/240V (30 Amps). Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionDoes this unit supports daily use?
Asked by Tarak.
- A:Answer Hi Tarak - Thanks for considering GE! Yes, this laundry center is certainly designed for daily use. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionHow high is this unit.
Asked by Jinx1.
- A:Answer Hello Jinx1 - We appreciate your interest in the GUD24ESSMWW and we are happy to help! This unit is 74 7/8" high. Thanks for checking! Olga
Answered by GE Answers

Q: QuestionWhat material is dryer drum made of?
Asked by Aku.
- A:Answer Hi Aku - The Dura Drum is a galvanized steel drum that is double coated with tough polyester paint and backed with a stainless steel rear. The drum is not "stain free", but is resistant to stains. The drum is white in color, with the shine, smoothness, and durability of stainless steel in the back of the drum. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionDoes this come with a "pig tail" connection for the electricy ---2. 120/240 or just 240 3. 3 or 4 wire connection
Asked by Anonymous.
- A:Answer No. You have to buy one that fits your outlet.
Answered by KidVid
Q: QuestionIs the electric dryer more expensive to run compared to the gas dryer?
Asked by Maria.
- A:Answer Hi Maria - Thanks for considering GE Model GUD24ESSMWW! The energy cost of gas and electric dryers depends on local gas and electric rates. For information about the approximate energy cost for a gas and/or electric dryer, we encourage you to contact your local utility company for your rates. Many utility companies may also be able to provide guidance on which would be less expensive to run in your area. We’d love to have you in the family. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionCan you separate the washer and dryer? If one piece breaks down, like the dryer alone, can you replace it, or do you have to get a whole new laundry center?
Asked by Tulipsaki.
- A:Answer No, the unit cannot be separated - it is manufactured as a single unit.
Answered by Pete
Q: QuestionIf you buy this combo, do you also need to buy the stack or can you just install it without buying the stack
Asked by Anonymous.
- A:Answer Hi - Thanks for considering our GE Unitized Spacemaker® 2.3 cu. ft. Capacity Washer with Stainless Steel Basket and 4.4 cu. ft. Capacity Electric Dryer GUD24ESSMWW! The washer and dryer are shipped assembled (stacked). A stack kit is not required. We suggest to view the Specifications document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - Keep in touch! Sue
Answered by GE Answers

Q: QuestionDo they take away the old unit?
Asked by Don.
- A:Answer They can, if you ask and pay for it.
Answered by annieaa
Q: QuestionI got fabric softening stains twice so far. Once on white pants. Had to rewash 3 times to get the stains out. Then on a set of sheets. Why is this happening? I'm afraid to use the liquid fabric softening now. Please advise?
Asked by Charlie.
- A:Answer Hello Charlie - Thank you for reaching out to us regarding your washer. We are sorry to hear of the stains on your clothes when using a fabric softener. We are glad to assist. Please visit the following link to review the information regarding this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17308 Also, please make sure you select the Deep Rinse option when using a fabric softener. We hope this information is helpful. Thanks for checking. Olga
Answered by GE Answers

Q: QuestionHow many inches wide is this unit
Asked by 2Sharon.
- A:Answer Hello 2Sharon - Thank you for your question; we are glad to assist! The model GUD24ESSMWW is 23 3/4" wide. We hope this helps. Thanks for checking. Olga
Answered by GE Answers

Q: QuestionHow much Voltej i need to bring to the outlet and do i need the gas line ?
Asked by Moe.
- A:Answer Hi Moe, Since this unit has an electric dryer you would not need a gas line for proper installation. As for the power needed, this unit can run off of 120 volts or 240 volts. This all depends on if you have a 3 or 4 pronged outlet in your home. For more information on power cords and electrical hook ups, take a look at pg. 8 of your installation instructions, which you can see here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - We hope that this helped! Thank you very much for your question. -Michael
Answered by GE Answers

Q: QuestionWhat does the top of the washer/dryer look like? My previous one had a smooth top, white like the rest of the unit. However, this one looks unfinished with 2 aluminum pieces riveted together. Is that normal?
Asked by Jennifer.
- A:Answer Hi Jennifer, You are correct, the top of the unit is going to be bare metal and unpainted. This is normal. If you have any questions about your unit's functionality, take a look at its Owner's Manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-5.PDF - We hope that this helped! Thank you so much for your question. -Michael
Answered by GE Answers

Q: QuestionWe just got this new unit installed yesterday. The dryer is working fine, but the washer does not turn on. It does not light up when I turn the washer cycle knob.
Asked by Sara.
- A:Answer Hello Sara. Thank you for reaching out to us regarding your washer/dryer unit. We are sorry to hear that the washer will not start and we are glad to assist. Please make sure it is getting power and the water supply is turned on. If this information does not help, we recommend taking advantage of your warranty by scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and correct the issue. You can schedule an appointment online at: http://www.geappliances.com/ge/service-and-support/service.htm Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We apologize for any inconvenience it has caused. Olga
Answered by GE Answers

Q: Questionnew washer/dryer unit will not turn on -- WAKEUP
Asked by Anonymous.
- A:Answer Hello, we are very sorry to hear you are having trouble. We recommend checking that the breaker is turned on, the unit is plugged in, the door is closed, and controls are properly set. If the laundry unit has not worked since being installed, we suggest calling the installers to ensure proper installation was completed. Please let us know if you continue to experience problems. - John
Answered by GE Answers

Q: Questionwhat is the height and width of this combo
Asked by george.
- A:Answer Hi George - Approximate Product Dimensions: (WxHxD) (in.) 23 3/4 in x 74 7/8 in x 27 3/8 in. We encourage you to view the Quick Specs document at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD24ESSM_24GSSM_C3.pdf - Thanks for considering GE! Keep in touch - Sue
Answered by GE Answers

Q: QuestionI need to know if you do credit checks please let me know please
Asked by Jschulz1955.
- A:Answer Your question makes no sense. The "Ask a question" is regarding a specific product.
Answered by Shopaholic
Best-selling stacked units
- $2,199.99$2,199.99The price was $2,429.99
- $1,889.99$1,889.99The price was $2,349.99
- $1,429.99$1,429.99The price was $1,499.99
- $2,299.99$2,299.99The price was $2,519.99
- $1,979.99$1,979.99The price was $2,499.99














































