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  • Front. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 1. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 11. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 12. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 13. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 14. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • Alt View 17. GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer.
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • Deep Rinse Feature video 0 minutes 33 seconds
  • Features: GE 3.8 Cu. Ft. Top-Loading Washer video 0 minutes 26 seconds

GE - 3.8 Cu. Ft. 11-Cycle Top-Loading Washer

Model:
GTW330ASKWW
SKU:
5174906
Your price for this item is $566.99
Page Showing 121-140 of 244 questions
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  • QuestionGE GTW330ASK0WW no drain or spin. Why ?

    Asked by Anonymous.

    • Answer Hi - Thanks for reaching out to us regarding your washer. We are sorry to hear it is not draining/spinning. We suggest to view the following troubleshooting links for tips- TOP LOAD WASHER WILL NOT DRAIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23080 - TOP LOAD WASHER DOES NOT SPIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082 - If you need further assistance, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com - We hope this is helpful. Keep in touch! Sue

      Answered by GE Answers

  • QuestionI purchased this washer and from day one the wash constantly goes unbalanced. I can not do a load of wash without the machine dancing across the floor and making loud banging noises. any ideas what I should do?

    Asked by shadow83.

    • Answer Hi shadow83- Thanks for reaching out to us and for choosing GE. We are happy to provide assistance. You must remove the shipping material just before sliding the washer into place. There will be either a shipping rod, Styrofoam shipping material, or cardboard base and cardboard cone. Consult your Installation Instructions for removal of the shipping material. It should not be removed prior to sliding into place, since using the washer on a cart or dolly without it can cause the washer to be noisy and vibrate. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. The more the legs are extended, the shakier the washer will be during operation. We suggest to view the following link- TOP LOAD WASHER WALKING OR VIBRATING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - If you need further assistance, qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhen starting a load the water drains simultaneously so the tub doesn't fill. Is this a sensor issue?

    Asked by T.

    • Answer Hi T - Thanks for reaching out to us regarding your washer. If the washer continues to fill but never starts to agitate, make sure the drain hose is raised to 30" high. Any less will cause water to siphon back out of tub as it is filling. View the following links- WASHER WILL NOT STOP FILLING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17399 - WASHER DRAIN HOSE INFORMATION: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17516 - Keep in touch at GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionMy machine keeps clicking. Buttons turn on but the machine itself won’t turn on. I did the “reset” but nothing this mchine is less than 1 year old

    Asked by Anna.

    • Answer Hi Anna - Thanks for reaching out to us regarding your washer. We are sorry to hear it is not operating. It sounds like the water may be turned off to the washer. Turn both hot and cold faucets fully on. See page 13 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle. See page 4 of the Owner's Manual- START-UP SEQUENCE: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - If your washer senses a power spike, unbalanced load, or disruption in power it will send a fault code to your motor and may require the motor to be reset. View TOP LOAD WASHER - HYDROWAVE MOTOR RESET: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17391 - If you need further assistance, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! Sue

      Answered by GE Answers

  • QuestionMine does not a have a fabric softener despenser. It's just a cap on the top of the agitator. I've been trying to figure out for weeks where do I add the fabric softener. Is that a piece sold separately?

    Asked by Bobby.

    • Answer Hi Bobby- Washer model GTW330ASKWW is equipped with a fabric softener dispenser. Make sure to select the Deep Rinse option when using a fabric softener. Play Video: https://www.youtube.com/embed/fbkVOdkZJ5E?rel=0 - Also, view page 14 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-3.pdf - If the dispenser is missing, we encourage you to contact our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. You can also chat or email us from our "Contact Us" page at GEApplianceparts.com. Please have your complete model number handy. We look forward to hearing from you soon! Sue

      Answered by GE Answers

  • Questionwasher always shows out of balance on spin cycle even with no clothes in washer also wont spin high speed

    Asked by Anonymous.

    • Answer Its true. I'm having the same problem with a new one.

      Answered by MoeD

  • QuestionMy washer is about 6 months old. It appears that the entire tub inside is hanging low. It is separated from the top inside. Can this be lifted back up and clipped back in? Or is something internally brocken?

    Asked by Exportconnections.

    • Answer Hi Exportconnections- All GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. When you move the inner tub, you can hear a "sloshing" sound. This is the balance ring. If it is not operating as designed, a qualified service technician is required for an accurate diagnosis. We encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! Sue

      Answered by GE Answers

  • QuestionHow do you program it?

    Asked by Teresa.

    • Answer Hi Teresa- Thanks for reaching out to us and for choosing GE! We encourage you to download the Owner's Manual at the following link for details on programming your new washer: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-2.PDF - You can also contact us at 1-800-626-2005 or GEAppliances.com - Sue

      Answered by GE Answers

  • QuestionHow can i get 3 rinses of water for one load ?

    Asked by Soso.

    • Answer Hi SoSo- After the cycle has ended, you can select the Drain & Spin cycle and press the Deep Rinse option. The unit will fill with for a rinse and then drain and spin. You can choose this combination as many times as needed. Thanks for choosing GE. Keep in touch at GEAppliances.com! Sue

      Answered by GE Answers

  • QuestionHow many gallons of water does this washing machine hold when set at its highest water level?

    Asked by Stillsearching.

    • Answer This machine uses about 24.7 gallons of water.

      Answered by CommunityAnswer

  • QuestionCan I manually change washer cycle from wash to spin? model GTW330ASK3WW

    Asked by Will.

    • Answer Hi Will - Yes, the cycle selector knob can be turned in either direction. Turning the knob after starting a cycle will stop the washer and change the cycle/options to the new selection (Drain & Spin). Press Start to begin the new cycle selection. Keep in touch! Sue

      Answered by GE Answers

  • QuestionWhere can I buy a operator's manual for this machine?

    Asked by Sugarfoot.

    • Answer Hi Sugarfoot - Thanks for choosing GE! For your convenience, the Owner's Manual is available online at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576-2.PDF - Or, please contact us at 1-800-626-2005 or GEAppliances.com - Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes this washer have a separate delicate cycle. I need it for my clothing which I wash and then hang to dry on hangers?

    Asked by englishmyst.

    • Answer Hi englishmyst - Yes, the washer is equipped with a Delicates wash cycle. Utilizes a unique “tri-pulse” extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. Thanks for choosing GE. Enjoy! Sue

      Answered by GE Answers

  • QuestionMy washer has started skipping the spincycle between wash and rinse. Now I'm wondering if it ever did spin between wash and rinse. Is it missing a step? It has stopped spinning at the end of cycle also occasionally

    Asked by Sandy.

    • Answer Hi Sandy- Thanks for reaching out to us! At the end of the wash cycle, the washer pumps out all of the water. The washer retains only the water in the clothes, it does not spin, but fills again with 11 gallons of water. It will agitate for 10 seconds and then soak for 2.5-3 minutes. Last, it will pump out and do final spin. We suggest to view TOP LOAD WASHER DOES NOT SPIN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23082 - If you need further assistance, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! Sue

      Answered by GE Answers

  • QuestionDoes the gegtw330ask2ww have transit bolts

    Asked by Moe.

    • Answer Hi Moe- The washer has a shipping base (no bolts). After the machine is in the home, remove base from unit by placing foot on side of base and tipping unit back on corner post. Remove base and bring the washer back upright. See page 19 of the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Keep in touch! Sue

      Answered by GE Answers

  • QuestionI have had this washer for 2 years and never had a problem. I recently moved and now it will only use hot water, even though both are hooked up. I checked the spout and both hot and cold work. What could be the issue? Please help!

    Asked by SG.

    • Answer Hi SG- Check to ensure the hose connections were not reversed. The hoses are marked with letters "H" for HOT and "C" for Cold. See the following link for more tips- WASHER WATER TEMPERATURE CONCERNS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17993 - If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service - Keep in touch! Sue

      Answered by GE Answers

  • QuestionThe Gud27 washer sounded like it had loose metal in it during the first spin removed the clothes no loose coins etc Still had noise noise disappeared in second half of final spin is there an issue?

    Asked by Anonymous.

    • Answer Hi - The following link provides a list of normal sounds and noises you may hear during typical washer operation- UNITIZED WASHER NORMAL SOUNDS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011 - Any other sounds may require a technician for diagnosis. If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com - Keep in touch! - SUE@GEA

      Answered by GE Answers

  • QuestionI have this model recently purchased. Today it stopped working has been working great. When you start the cycle it will shoot two shots of water then it does nothing. It will not fill or continue the cycle from there. And eventually will power off.

    Asked by Chris.

    • Answer Hi Chris- Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle. See page 5 of the Owner's Manual for reference: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90576.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - SUE@GEA

      Answered by GE Answers

  • QuestionJust bought washer says cold rinses only.but only have hot water hooked up.is this why it stops and doest fill up?

    Asked by Egr.

    • Answer If you are saying you only have the hot water hose hooked up, you should hook up the cold water hose as well. I like a super hot wash as well. I put the temp selector on hot. I push start to fill the tub. I immediately turn the cold water faucet off and let the tub fill with hot water. I then turn the cold water faucet back on. It uses cold water for the rinse cycle.

      Answered by PaPaBear

  • QuestionI just purchased this model. When the washer starts washing it sounds loud and seems to agitate slow back and forth. Is this normal for this model?

    Asked by Summer.

    • Answer Mine does that,too. Experiment with your load sizes compared to your load setting. It’s worse when that’s off ..for instance, I’ve found it’s not good for my load to exceed the middle of the tub. Hope this helps.

      Answered by CMol15

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