Questions & Answers

Q: QuestionDoes it come with the flat griddle?

Asked 5 years ago by Jstill.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Hi Jstill, thanks for reaching out to us. This model does not come with the cast iron griddle. If you're wanting to purchase this, the part number for that griddle is: JXGRIDL236. We hope that this helps! Stay safe.

  Answered 5 years ago by GE Answers

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this model be used with downdraft ventilation?

Asked 5 years ago by Kimb.

• A:Answer Yes,

  Answered 5 years ago by AnonymousVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the cooking knobs metal or plastic, and are they embossed or just stickers?

Asked 5 years ago by jib.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Hi jib - Thanks for reaching out! We truly appreciate your interest in this built-in cooktop and are happy to answer this for you. The control knobs on this unit are made of a sturdy temperature resistant electroplated plastic coating that is embossed and color-matched to the cooktop. This sturdy material makes them dishwasher safe for easier cleaning! Please feel free to reach back out to us if you have any additional questions about the features that this cooktop offers you or using it in the future. We are always happy to help! -Eliza@GEA

  Answered 5 years ago by GE Answers

  
  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this cooktop be converted to propane fuel?

Asked 1 year ago by Anonymous.

• A:Answer Yes, and the LP (Liquid Propane) conversion kit is included with the cooktop.

  Answered 1 year ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questioni have read in other review sites that the knobs break easily as they are plastic Is this true for the black and the stainless steel? thank you

Asked 3 years ago by replace.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer Cooktop knobs breaking is certainly not something we would expect to happen and understand your concern. The knobs on this cooktop are electro-plated plastic but they are weighted so they have the feel of metal knobs without the heat issues. We hope this answers your question! If you have anything else you'd like to ask, let us know. We're here for you! -Chris@GEA

  Answered 3 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionFor this piece, the height shows as 4.75 inches. Is this from the top of the counter or from the top of the cooktop as in from the top of the cooktop grate.

Asked 4 years ago by newuser.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Hi - The 4.75" is the overall height of the cooktop above the counter. This dimension includes the cooktop base to the top of the grates. We do hope you will choose GE for your home. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionI have brushed nickel kitchen hardware and sink faucet. Is this cooktop ultra glossy or shiny like a chrome look? I want it to coordinate with the brushed nickel not look like a glossy chrome there was not a model to see at the store

Asked 5 years ago by angie.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Hi Angie - Thanks for considering GE! Model JGP3036SLSS is brushed stainless steel not shiny chrome. We'd love to have you in the family. If you have any additional questions, do not hesitate to ask, we are happy to help at GEAppliances.com. Sue

  Answered 5 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I install this over GE - 30" Built-In Single Electric Wall Oven ?

Asked 3 months ago by Philly.

• A:Answer Yes, this gas cooktop can be installed over a single wall oven. We recommend viewing the Installation Instructions to ensure that this cooktop is properly installed.

  Answered 3 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionis this top convertable to propane

Asked 10 months ago by Anonymous.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer This cooktop leaves the factory set for use with natural gas. If you want to convert to propane gas, the conversion must be performed by a qualified propane gas installer. The conversion orifices and instructions can be found attached to the regulator. Lauren@GEAppliances

  Answered 10 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhich cooktop is easier to clean--stainless steel or black?

Asked 11 months ago by Checking78.

• A:Answer To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface. The black cooktop will need to be cleaned with a mild soap and water or a 50/50 solution of vinegar and water. be sure to rinse with clean water and dry with a soft cloth. When cleaning surfaces, make sure that they are at room temperature and not in direct sunlight. -Don@GEAppliances

  Answered 11 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this product the same or equivalent to GE PROFILE 36" 5 burner BUILTIN COOKTOP MODEL# JBP636WEV7WW ? I'm looking for one.

Asked 1 year ago by Lisa.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer This model would be a great addition to your home. This unit will fit in the same space as your current unit.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe have the JGP5036SL. Can I place a pot directly on the burner caps? With the grates, the pot is so far from the flames that it takes DOUBLE the time and gas to heat compared with my previous gas stove.

Asked 1 year ago by TooCool.

• A:Answer We would not recommend placing a pot directly on the burner. Placing it over the burner would cause the burner to work improperly. Additional information about the surface burners and proper use can be found in your use and care guide (page 6) on the website.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a griddle accessory that is compatible with this cooktop?

Asked 1 year ago by Dbdeming.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

• A:Answer Model JGP3036SLSS is not compatible with a griddle. We do have other gas cooktops, such as PGP7030SLSS, that are compatible with an optional griddle.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe new GE 36 in cooktop is not as deep as my old GE cooktop. What trim pieces are available to make up the gap?

Asked 1 year ago by Buena.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Black

• A:Answer This cooktop does not have a trim kit. It does feature our Fit Guarantee. We encourage you to input the model number into our GE Appliances website to view the full information on this.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you please tell me where the gas valve & power cord is located on this model. Back left or back right? I don't see the info anywhere in the specs. I'm replacing one with the valve and cord on the right side just in front of the back corner.

Asked 1 year ago by Help.

• A:Answer The gas supply is on the back right side of the cooktop. Additionally, the power supply cord is 3 feet long so it will easily reach this area. This can be found on page 2 of the Installation Guide on our GE Appliances website.

  Answered 1 year ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI currently have GE same size cook top with downward fan system and 4 burners. My concern with this product is having 1 more burner, & no downward draft shown at least in what I. can see on the photo, Is this compatible, with the one I have, which iconve

Asked 1 year ago by Anonymous.

This question was asked about the related product: GE - 36" Built-In Gas Cooktop - Stainless Steel

Q: QuestionWhere is this made? USA? China?

Asked 2 years ago by iefb.

Q: QuestionMade in Korea?

Asked 2 years ago by iefb.

Q: QuestionWhat is the difference between the model on this page, and Model:PGP7036SLSS SKU:5958633?

Asked 2 years ago by cookingMama.

• A:Answer Frankly, I can’t answer. I have been scheduled for delivery four times. The delivery didn’t happen and Best Buy did not call to inform me so I wasted four days waiting on a delivery that never happened. Needless to say I am totally frustrated at this point. Four days of my life wasted.

  Answered 2 years ago by QualityVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question