Questions & Answers

Q: Questioncan you fit a queen size comforter in this washer?

Asked 2 years ago by reba.

• A:Answer Yes. It fits a king size comforter without issue.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionThe question wasn’t answered.. does the machine fill to rinse or is it just a spray rinse ?

Asked 2 years ago by DrSandy.

• A:Answer The default is spray rinse. Deep Rinse will fill it to the level you used in the wash cycle.

  Answered 2 years ago by NiciPVerified Purchase

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Q: QuestionHave washed several loads with new washer. Softener is not going in. Cup is still full when the cycle completes. Don't see anything in the trouble shooting section of the manual that applies. Any ideas?

Asked 2 years ago by Anonymous.

• A:Answer Make sure the deep rinse is on. When you use softener, you have to have the deep rinse on.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the top glass lid close slowly or just slams down hard?

Asked 2 years ago by Kito.

• A:Answer I did the same (went to the store to try it out) and it does slam after it reaches about half way down. IDK why someone said that it doesn't slam down because it does.

  Answered 2 years ago by InSearchofANewMachine

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Q: QuestionIs there a rinse only cycle? And during rinse cycle, does the washer fill or is it just a spray rinse?

Asked 2 years ago by DrSandy.

• A:Answer Yes. If you click deep rinse, and use the drain and spin cycle. It will fill. If you just drain and spin without deep rinse, it will spray a couple short sprays and then drain and spin.

  Answered 2 years ago by NiciPVerified Purchase

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Q: QuestionHow long is the shortest cycle?

Asked 2 years ago by Bethy.

• A:Answer 27 minutes for lightest soil and smallest water level. Fastest cycle with biggest dirtiest load is 37 minutes

  Answered 2 years ago by NiciPVerified Purchase

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Q: QuestionThere’s a power button and a start button. Do you hit power each time you start and each time your wash is finished? For the sound do you have to set that initially?

Asked 2 years ago by Luci.

• A:Answer I hope you've received an answer by now, but... the Power button lights up as soon as I open the lid. So you don't need to press it again before you press the Start button. My Power button does not go dark when I close the lid after removing the clothing, so I press it again to make sure it's off. (I don't want any appliance drawing energy, running up my electricity bill, when it's not in use!)

  Answered 2 years ago by MusiCeltVerified Purchase

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Q: QuestionDoes this washer actually agitate and not swoosh. Swooshers don't get cloths clean 😔

Asked 2 years ago by KellydR.

• A:Answer This machine agitates, twists like the old School machines. My 87 yr old was impressed by it.

  Answered 2 years ago by Diane

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Q: QuestionIs agitator gentle with clothes

Asked 1 year ago by girl.

• A:Answer Yes, the agitator is gentle on clothes based on the cycle selected. This unit offers a delicate cycle. The delicate cycle, utilizes a unique “tri-pulse” extra gentle agitate profile and a low spin speed to provide special care to delicate fabrics. It's recommended to place small or ultra delicate items in mesh bags before washing.

  Answered 1 year ago by GE Answers

  
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Q: QuestionWhere is the lint trap? How do I clean it out?

Asked 7 months ago by Tee.

• A:Answer This washer does not have a lint trap. The drain system allows water to flow through the basket and out the bottom of the tub pulling lint, hair and small particles with the water. There is no maintenance required on this system, so there is not a way to access the pump for cleaning or maintenance. -Don@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionDoes anybody elses machine makes a noise each time the agitator moves?

Asked 8 months ago by Mavis.

• A:Answer Yes

  Answered 8 months ago by TierreJVerified Purchase

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Q: QuestionTo confirm, this GE 4.5 cu ft washer only does spray rinse if Option is selected to None. And it will do spray rinse (count as 1st rinse) & fill rinse (count as 2nd rinse) if Option is selected to Extra Rinse, correct? Is there a way to do 2 fill rinses?

Asked 1 year ago by Leo.

• A:Answer It is a "spray rinse" if neither the Extra Rinse or Deep Rinse options are selected. If you want what is equal to two full rinses, you must select the Extra Rinse and Deep Rinse options. Both options can be used in the same cycle. -Don@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionCan this washer combine the quick wash cycle with a deep water level? Does the quick wash skip a final rinse?

Asked 1 year ago by Billy.

• A:Answer You are able to use the "Deep Fill" option for the Quick Wash setting. You can also choose the rinse settings you'd like. We encourage you to view the Cycle table with options on page 11 of the Use and Care manual on the product page. -Kacie@GEAppliances

  Answered 1 year ago by GE Answers

  
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Q: QuestionHas anyone else who purchased and used this machine seen a huge increase in their water bill? This is the only thing I can think of that is causing our water usage to quadruple.

Asked 1 year ago by CaliMom.

• A:Answer No, but I live in an apartment and don’t pay for water. When I had my home this happened to me and it turned out to be a leak by the main water line going to the street, you might check that.

  Answered 1 year ago by ZooSherrieVerified Purchase

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Q: QuestionDoes it have short cycle and what is cost to take old one away

Asked 1 year ago by Bt.

• A:Answer Yes, it does have short cycle and we disposed of the old one at our local recycling center. $25 bucks in our pocket.

  Answered 1 year ago by JasonSVerified Purchase

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Q: QuestionWhy is the washer leaking water during spin cycle

Asked 2 years ago by Korina.

• A:Answer It should not be leaking water.

  Answered 2 years ago by NiciPVerified Purchase

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Q: QuestionCan you use powdered detergent in this machine & where would you put it

Asked 2 years ago by Mocha.

• A:Answer Yes. In the dispenser.

  Answered 2 years ago by NiciPVerified Purchase

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Q: QuestionShortly after purchase it quit dispensing the fabric softener does anybody have any ideas how to fix or what to look for as a cause?

Asked 1 day ago by SamIam.

Q: QuestionIs the Diamond Gray a durable color?

Asked 2 days ago by Sunny.