Questions & Answers

Q: QuestionWhy would you send out “3rd party delivery and installers” without the customers okay? It took them a very long time to install which is unnerving. They then left without saying a word!! They didn’t leave the broiler pan or owners manual!!

Asked 4 years ago by Disappointed.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer There is no broiler pan included only a rack for the broiler and I did not get a manual either.

  Answered 3 years ago by Teri

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Q: QuestionCan I purchase drip pans for under the burners?

Asked 4 years ago by Susie8.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes there is room for a drip pan

  Answered 4 years ago by Ag777Verified Purchase

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Q: QuestionDoes this oven have a lower storage drawer???

Asked 4 years ago by jack.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer It’s a broiler

  Answered 4 years ago by DonnadVerified Purchase

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Q: QuestionDoes rhis stove have an electric ignition

Asked 4 years ago by Freud.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Black

• A:Answer How do you re-light the burners?

  Answered 3 years ago by Anonymous

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Q: Questionwhere is the broiler located on thiis oven? style 4956000

Asked 4 years ago by chris.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer The boiler is locate at bottom under the oven

  Answered 4 years ago by Mightymo

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Q: QuestionCan black knobs be substituted?

Asked 4 years ago by Linny.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hi - In general, we do not recommend changing parts from one model to another. If you chose to do this, you would need to purchase the black knobs from the same model offered in the black finish. All our best! Vikki@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionAre the knobs all plastic or do they have a metal inner liner.

Asked 4 years ago by maria72.

• A:Answer Good day, Stainless Steel knobs can be made of different materials: On most GE Cafe Series and some GE Profile cooking products, they are die cast metal. Check product specifications to confirm. On all other Stainless and Slate models, they are electro-plated plastic but they are weighted so they have the feel of metal knobs without the heat issues. Color-matched plastic knobs are made of temperature resistant electroplated plastic coating. Thanks for reaching out. Stay well! Mike@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionWhat are the dimensions?

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hello, Good question! We appreciate you reaching out to us and we'd be happy to help. We found that this range measures 46 1/4" H x 30" W x 28 3/4" D. If you have any further questions or concerns let us know. Have a great day! -Sylvia@GEA

  Answered 4 years ago by GE Answers

  
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Q: QuestionHi! I have this oven in my apt. Are the grates dishwasher safe?

Asked 4 years ago by Ashley.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Ashley, thanks for reaching out! This model has Heavy Steel grates, they are porcelain enamel on heavy steel. Grates and caps can be cleaned in dishwasher as long as they are enamel coated on the bottom. If you'd like information on cleaning your grates and burner caps without using the dishwasher, you can see an article on our website titled "GAS RANGE AND COOKTOP - CLEANING GRATES AND BURNER CAPS." We hope that this helps! Stay safe. -Michael@GEA

  Answered 4 years ago by GE Answers

  
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Q: Questiondo the oven have a light inside

Asked 5 years ago by mshatteen.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi mshatteen, thanks for reaching out to us and for your patience. We truly appreciate your interest in this fantastic gas range and are happy to answer this for you! This range features one incandescent interior oven light as well as an Oven Light On/Off control that manually operates the light. This allows you to easily keep an eye on your food by being able to turn on the oven light and look through the Big View oven window, without having to open the door. We hope that this information is helpful for you. All the best! -Eliza@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDoes this range require a power source or are timers and such powered by a battery? I am considering this for a cabin with propane but no power source. Thanks.

Asked 5 years ago by KCS.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer It takes 110 outlet

  Answered 5 years ago by JamesVerified Purchase

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Q: QuestionDoes this model have a pilot light or electric ignition?

Asked 5 years ago by Looking4mom.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hello Looking4mom. We appreciate your interest in this awesome range! This is a great question that we're happy to assist with. This model has an electric ignition. We hope this is helpful! - Guy@GEA

  Answered 5 years ago by GE Answers

  
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Q: QuestionHow much space is between the burners on top? I want to make sure there's enough room for my spoon stand.

Asked 5 years ago by Jake.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Yes there is plenty space between the eyes for your spoon

  Answered 4 years ago by Mightymo

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Q: Questionwhat's the width of model JGBS60DEKCC SKU 5135800

Asked 5 years ago by GAB.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer The specifications are available on the Best Buy’s website. It’s 30 inches wide.

  Answered 5 years ago by SteveudogVerified Purchase

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Q: Questionis there a light in the oven?

Asked 5 years ago by Christian.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - White

• A:Answer Hi Christian - Yes, Model JGBS60DEKWW is equipped with an oven light. Thanks for considering GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionHello does this Gas Range have a 1/2" inlet. My gas connection is 1/2". How many BTU's total does it have. Im replacing an older GE Gas Oven XL44 model #317B6641P001. I need to make sure it's 1/2" because that's what my current system is.

Asked 5 years ago by Steve.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Silver

• A:Answer Hi Steve - We certainly appreciate your loyalty! Yes, all GE Appliances gas cooking products, (freestanding ranges, cooktops, wall ovens) should be connected to gas supply line that is 1/2" I.D. national pipe thread. Connection on range is 1/2" o.d. NPT female fitting. Burner BTUs are as follows: Left Front 9,500; Left Rear 9,500; Right Front 13,000; Right Rear 5,000 (Simmer); Bake/Broiler BTU Rating - Nat. Gas 18,000 Bake / 18,000 Broiler. Thanks for choosing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionMeasurements Width

Asked 5 years ago by Anonymous.

This question was asked about the related product: GE - 4.8 Cu. Ft. Freestanding Gas Range - Bisque

• A:Answer Hi - The range is 29 7/8" wide and fits in a standard 30" wide free-standing range cutout. We suggest viewing the Specification document at the following link for all product dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGBS60DEK_c2.pdf - Others have considered GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven JVM3160DFCC with two-speed, 300-CFM venting system. Thanks for viewing GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: Questionself cleaning oven?

Asked 5 years ago by jt.

• A:Answer Hi jt - Model # JGBS60REKSS has a standard (manual) clean oven. It is not self-cleaning. Find tips at the following link- CLEANING A MANUAL OR STANDARD CLEAN OVEN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18436 - Thanks for considering GE! Sue

  Answered 5 years ago by GE Answers

  
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Q: QuestionI just fired up the oven for first time and the amount of heat coming out of the top vents is appalling. No one seems to have mentioned this in the reviews is this normal? Because it's winter and I have the backdoor open it's so hot in here.

Asked 6 years ago by Sue.

• A:Answer Hello Sue - Thank you for reaching out to us regarding your new range. We are sorry to hear about your concern and we are glad to assist. It is normal to see steam, heat and vapors coming from the oven vent during baking or roasting. Your new oven may be larger than your former range and, therefore, holds more food for baking and roasting. With this increased capacity, you may see an increase in visible steam and vapors. As the number of shelves or amount of food being cooked increases, the amount of heat and visible steam will also increase. We hope this information is helpful. If you have additional questions or concerns, please contact us at: https://www.geappliances.com/ge/service-and-support/contact.htm Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
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