Questions & Answers

Q: Questiondo i have to leave the door open to air out so i don't get any odors?

Asked 2 years ago by dina.

• A:Answer No. This unit has the ultra fresh vent. With the door closed, you can push the ultra fresh button to run the cycle. It essentially draws in fresh air, spins the tub, and dries itself out. Doesn’t use too much power and takes 6 hours to complete the cycle.

  Answered 2 years ago by Cobra

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Q: QuestionWhich wash cycle is best for jeans?

Asked 2 years ago by fee5fofum.

• A:Answer i love sanitary function. my bed sheets come out clean and no smell remains.

  Answered 2 years ago by jeancVerified Purchase

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Q: QuestionLove the washer and dryer but there is a gassy smell when I use it. Maybe the hoses are not connected correctly or something. Anybody else’s have this weird smell? It comes and goes?!

Asked 2 years ago by Momof2boys.

• A:Answer I had GE service out here once for an odd smell. Smelled like a weird chemical or something… they said it was drywall dust from renovations we had going on. It was getting into our dryer and burning. It’s definitely one of their more common calls. But if it smells like natural gas then you could have a leak and should call a plumber. My smell didn’t smell like natural gas, it smelled more like a strong chemical or burning plastics type smell.

  Answered 2 years ago by Cobra

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Q: QuestionCan we use this dryer without a vent line? The condo does not have a vent?

Asked 2 years ago by Karen.

• A:Answer No

  Answered 1 year ago by user115337Verified Purchase

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Q: QuestionHow much would it cost to install both of these machines?

Asked 2 years ago by Mark.

• A:Answer Buy the membership (geek squad I think)….you get free delivery/haul away/installation. If making major purchase it pays for itself .

  Answered 2 years ago by MCDzVerified Purchase

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Q: QuestionCan I use the tide powder washing machine cleaner to clean the washing machine or does it have to be a liquid cleaner? If you can use powder does it go in the drum?

Asked 2 years ago by ClareG.

• A:Answer Powered detergent goes in the tray on the front top left of the machine. Just be sure to use high efficiency (he) detergent.

  Answered 2 years ago by LimewiseVerified Purchase

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Q: Questionwhen you use the vent how long does it stay on the GE washer

Asked 2 years ago by Anonymous.

• A:Answer GE answered and said it takes 6 hours

  Answered 1 year ago by Anonymous

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Q: QuestionI currently have side by side washer dryer . If I go with the stackables do I need to reroute dryer vent so that it's behind the stacked dryer? Will existing power sources/outlets work? Do I only need one pedestal on the base or do I need another between?

Asked 2 years ago by sherit33.

This question was asked about the related product: GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - Sapphire Blue

• A:Answer One. Pedestal

  Answered 2 years ago by RebeccaS

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Q: QuestionThe dryer lint catch (made of Plastic) and no longer snaps together. Where can I get a new one or is this still covered under TotalTech extended warranty?

Asked 3 years ago by Fenway29.

• A:Answer If you need to buy a new one, scan the QR code on the inside lip of your dryer door. It will take you to the GE parts catalog for your dryer. Parts are reasonably priced. Idk what your warranty cover but definitely that would be a good option if you can swing it.

  Answered 2 years ago by Cobra

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Q: QuestionAre the doors reversible ?

Asked 3 years ago by Style.

• A:Answer yes. when ordering, you'll want to specify which way you want it.to open

  Answered 3 years ago by yoyoVerified Purchase

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Q: QuestionCan this stack with a GFD45ESPMODG dryer from GE with a 27” width?

Asked 3 years ago by Jlye.

• A:Answer Yes

  Answered 8 months ago by JaganGVerified Purchase

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Q: QuestionI have a GFD45ESSKWW dryer and the washer that was staked with it is now broken. I am looking for a new washer. Can this washer stack with my current dryer? Is there a new washer that can stake with this dryer if not?

Asked 3 years ago by John.

• A:Answer You can only stack washer and dryers from the same model group.Every few years the dimensions change and are not compatible from older to newer. Unless you are VERY handy and can adapt a stack kit from a new unit,but almost impossible.

  Answered 3 years ago by mb2023

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Q: QuestionIt is normal for the washer to make a loud noise while is in the Spinning Cycle, it does not vibrate and while is spinning is the noise is not bad but I guess when is out of balance is sounds very loud and harsh. Should I get a Technician to look at it?

Asked 3 years ago by Yus.

• A:Answer you are correct-we had a tech out and also had ours replaced. it is loud as can be

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionCan you clarify the stacking kit question? I have seen several on here one is 16 inches which is too tall, the next size down is 7 inches. Are the smaller sizes compatible? or not?

Asked 3 years ago by dreem24.

This question was asked about the related product: GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - Sapphire Blue

• A:Answer 16" and 7" are the height of the pedestals the washer sits on. 7" in just a base , 16" has a drawer for storage.

  Answered 3 years ago by mb2023

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Q: QuestionDoes this gas dryer comes natural gas or lp propane ? Also if it’s natural gas what’s the conversion kit number for lp propane?

Asked 3 years ago by Efrain.

• A:Answer All dryers come natural gas you would need an LP conversion kit for propane. whoever you buy it from should be able to tell you the cost but if you have never done one before DON'T attempt it! You need to dissasemble most of the dryer to do this and sometimes special tools are needed. Pay to have it done if needed.Gas is not to be fooled with.

  Answered 3 years ago by mb2023

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Q: QuestionDoes anyone have any detergent measuring tips? This is my first he wash machine and it seems I either use too much or not enough detergent? Also, is it ok to do smaller loads with this washing machine or should I be doing full loads all the time?

Asked 3 years ago by ClareG.

• A:Answer For a small load use the #2 line on the detergent cup cap,med to large loads go above #3.Detergent is ver concentrated now and don't worry if you don't see suds.Any size load is fine as the machine has a way to "weigh" the load to determine how much water it needs.Smart Washer.

  Answered 3 years ago by mb2023

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Q: QuestionAre there any washing machines that have a feature like a lost and found, a feature that collects coins and other things that are sometimes left in pockets?

Asked 3 years ago by JayH.

• A:Answer Yes.most have what is called a button trap at the bottom front of the washer.Some have a small door to open then a twist cap attached to a tray that catches things before they get into the pump.Some are accessed by removing the front panel to the machine.

  Answered 3 years ago by mb2023

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Q: QuestionWhat is the depth with the door fully open?

Asked 3 years ago by MapleLeaves.

This question was asked about the related product: GE - 4.8 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer w/ Odorblock Ultra Fresh Vent System & Microban Technology - Sapphire Blue

• A:Answer 55 1/2 inches

  Answered 3 years ago by mb2023

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Q: QuestionDoes this machine have enough room for a king or cali king comforter to fit?

Asked 3 years ago by NAE.

• A:Answer Yes to both! It washes your king comforters comfortably with enough room. It comes out smelling absolutely clean!

  Answered 3 years ago by KevinJVerified Purchase

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