Questions & Answers
- Model:
- JGSS66SELSS
- |
- SKU:
- 6488964
Q: QuestionIs this fingerprint resistant?
Asked by Mel.
- A:Answer Hello Mel. No, this stainless steel range is not fingerprint resistant. Thanks for checking. Olga
Answered by GE Answers

Q: Questiondo you remove the old range when I pay for installation?
Asked by bonzai303.
- A:Answer 20.00 for removal
Answered by Grateful
Q: QuestionHow do I use a gas range if I have electric?
Asked by Bruce.
- A:Answer Hi Bruce - GE® Gas Range JGSS66SELSS has an electronic ignition so you will need a 120 volt electrical outlet and a gas line connection. The automatic pilotless ignition (also called automatic electric or automatic electronic ignition) eliminates the need to light the burners. It also saves money by using less gas than a standing pilot range. Because this system has no standing pilot light, no gas is being used unless it is needed. With the spark igniter system, electricity simply sparks when the control is turned to the LITE position. Gas is simultaneously released and ignites when it comes in contact with the spark. Should there be a power failure, the oven will not function but the burners may be lit with a match. Simply hold the match near the burner, turn the control to LITE. Exercise extreme caution when lighting the burners in this manner. The glo-bar in the oven will cycle on and off with the oven temperature. When it cycles on to heat, the gas valve opens and the gas is ignited. When the oven is at temperature, the gas valve closes there are no longer flames. You only uses gas and see flames in the oven when the oven is actively heating. Pease contact your local gas company for assistance. Also, we suggest to view the Installation Guide at the following link for details on the materials you will need for installation of this gas range: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11060-1.pdf - Thanks for your interest! Keep in touch - Sue
Answered by GE Answers

Q: QuestionIs this oven self cleaning?
Asked by Anonymous.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Gas Range
- A:Answer Hi - The oven is not self-cleaning. If features a steam clean option. Many ranges and wall ovens offer a Steam Clean option (also called Light Self Clean) for easily cleaning the oven. Racks can be left in the oven when using the Steam Clean feature. The steam will loosen soil on the racks as well as the oven interior, which then can be wiped off with a soapy dishcloth. This feature is quicker, cooler and faster than the Self-Clean feature. Check out the following link- RANGES & WALL OVENS - STEAM CLEAN / LIGHT SELF-CLEAN: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17334 - Keep in touch! Sue
Answered by GE Answers

Q: QuestionI am having gas installed for my new gas range. What are the specs for location of gas for hookup.
Asked by Bender.
- A:Answer Hi Bender - Thanks for choosing GE! We encourage you to view the Installation Instructions at the following link for all gas line specifications: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11060-1.pdf - Keep in touch at GEAppliances.com - Sue
Answered by GE Answers

Q: QuestionDoes this model come with a warming drawer? All set to purchase but never had a range without warming drawer. Eager to hear which model to order as my dealer was uncertain.
Asked by Stacy22.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Gas Range
- A:Answer Hi Stacy22- This range is not equipped with a warming drawer. It has a lower storage drawer. We currently do not offer a GE® 30" Slide-In Front Control Gas Range in Slate with a storage drawer. GE® 30" Slide-In Front-Control Convection Gas Range JGS760EELES has a Warm option in the oven. Touch the WARM pad and then START and the oven automatically heats up to approximately 175-180 degrees to keep cooked foods hot and ready to serve for up to 3 hours. After three hours the oven will turn off automatically. Thanks for your interest! Sue
Answered by GE Answers

Q: QuestionDoes this range have a daily in down draft?
Asked by Anu.
- A:Answer Please be careful when you allow Best Buy to install your appliances. I purchased a stove from Best Buy and had it installed September 4, 2019. The first time it was installed by Best Buy there was a gas leak. We had to turn the gas off and open the doors and windows to air our our house. When we called we had to wait until September 9, 2019 to have another Best Buy installer come to fix the gas leak. The installer confirmed that the first Best Buy installers did not put a protective sealant to stop the gas from leaking out. After that second installer left, less than an hour there was another smell of gas. This time we had to call the gas company, they advised us to go outside and wait The gas company came out to our home and had to turn the gas off because our gas reading was at a number 4 on the scale they use between 0-1. The gas company left a caution sign on our new stove installed by Best Buy twice, not to use because of the gas leak. We called and spoke to Best Buy Corporate and was told that the unit might be faulty and offered to switch the unit. We let Best Buy Corporate know that the gas company confirmed that the stove is not the problem, but the way it was poorly installed. We decided to keep the stove and have an outside company install the stove and have Best Buy pay for it. Best Buy Corporate said after it is installed to call them back to have compensation, but still thought it is the stove that is faulty. On September 13, 2019, we had an appointment with an independent contractor called Royal Appliance, they installed the stove and used all the proper equipment needed to install the stove and we have not had a problem since. However, when we called Best Buy Corporate back, they informed us that our compensation would be $105 on a Best Buy gift card. We explained that it is unacceptable, because lives could have been lost due to the negligence of the two Best Buy installers. Best Buy Corporate told us that the most they are willing to give for compensation is $105 on a Best Buy gift card, but if we go to the store we can get more. When we spoke to the Best Buy where we bought the stove, they offered us $60. Then we asked for more and then Best Buy said they will give us $80. We asked for at least what Best Buy Corporate offer. Best Buy then said they would give us $100. for almost losing our lives from two gas leaks because the Best Buy installer do not know how to install stoves.
Answered by Notrecommended
Q: QuestionIs the oven gas as well? The only electrical outlet needed is just to power the keypad and the igniters?
Asked by Unir2b1.
- A:Answer Hi Unir2b1 - Yes, the range has a gas oven with electronic ignition. In additional to the gas line, you'll need a 120V-15amp circuit. Here's the link to the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11060-1.pdf - Thanks for choosing GE! Sue
Answered by GE Answers

Q: QuestionWhat is the top surface of the stove made of? Stainless? Ceramic? or other?
Asked by Jeannie.
- A:Answer Hi Jeannie - The range has a deep-recessed, porcelain enamel cooktop for easy clean up. Thanks for your interest in GE. Keep in touch! Sue
Answered by GE Answers

Q: QuestionIs there a storage drawer underneath? Is the broiler in the main part of the oven?
Asked by firsthouse.
- A:Answer Yes, the range has a storage drawer.
Answered by CommunityAnswer
Q: QuestionOne reviewer mentions that the burner knobs get very hot during cooking. Is this true?
Asked by smadam.
- A:Answer No. The knobs are fine
Answered by Chummy
Q: QuestionWhat is the cutout size dimensions needed for the range
Asked by Anonymous.
This question was asked about the related product: GE - 5.3 Cu. Ft. Slide-In Gas Range
- A:Answer This unit is designed to fit in a standard 30" freestanding range space.
Answered by CommunityAnswer
Q: QuestionThe oven Specifications list it as having a Warming drawer, does it? Warming Drawer Yes
Asked by Bluebell.
- A:Answer Hi Bluebell - The range is equipped with a lower Smooth Glide Storage Drawer and not a warming drawer. A website correction request will be sent to BestBuy. Thanks for reaching out! Sue
Answered by GE Answers

Q: Questionmy oven does not heat up, what is the process to turning the oven on?
Asked by BakerToo.
- A:Answer Hi BakerToo - Thanks for reaching out to us regarding your GE gas range. We are happy to provide assistance. To use the Bake mode, press the Bake pad, use the + and - pads to adjust the temperature, then press Start. Check the oven Glo-Bar Igniter. Turn the oven to the ON position, open the oven door, and look for a red glow. For reference, see page 13 of the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000316-1.pdf - On new gas range installations, make sure the range’s main gas regulator on the range is set in the ON position. They are all shipped with the regulator in the ON position but, if jarred or bumped during installation, it can spring back to the OFF position. Burners will still work with the valve off, but the oven will not. The oven gas shut-off is located on the gas regulator near the gas line attachment to your range. See GAS RANGE - OVEN DOES NOT HEAT, BUT THE BURNERS HEAT: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38007 - You can also view the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11060-1.pdf - If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 for assistance or conveniently schedule an appointment online at GEAppliances.com/service - Keep in touch. We are always eager to help! Sue
Answered by GE Answers

Q: QuestionHi, My cut out in the counter is 24 x 30 how will the sides look sticking out, and my counters are 37 in tall will the stove reach this height, Thanks
Asked by Kathy.
- A:Answer Hi Kathy - The sides of the range are finished and provide an attractive look if exposed. The range is designed for installation in a standard 30" wide x 24" deep free-standing range cutout. Height to cooking surface is 36 1/4" (+/- 1/4") so the maximum height to cooking surface is 36 1/2". The height to top of rear vent trim is 37 3/8". We suggest to view the Quick Specs at the following link for more details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=JGSS66EEL_SL_R2_17.pdf - Also, check out GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175SKSS. Two-speed, 300-CFM venting system removes smoke, steam and odors. Thanks for viewing GE! Sue
Answered by GE Answers

Q: QuestionWhat size vent pipe and where is the connection on the range.
Asked by Barlow.
- A:Answer 3/4 x 3/4 black elbow and nipple; 5/8 supply valve shut-off and 5/8 gas flex line.
Answered by Focused
Q: Questiondo this stove come in a bigger size
Asked by Fay.
- A:Answer Hi Fay - Model JGSS66SELSS is available in 30" only. We also offer Café™ 36" All Gas Professional Range with 6 Burners (Natural Gas) CGY366P2MS1. Achieve incredible results with a 36" professional range that combines reverse-air convection technology, an infrared broil and a gas burner inside a 6.2 cu. ft. capacity oven. Plus, six full-range burners go all the way from delicate simmering to a powerful sear for precise cooktop control. Check out the Quick Specs for details: https://www.cafeappliances.com/appliances/cgy366p2ms1/overview - Explore our Customizable Café™ Collection: https://www.cafeappliances.com/ - Keep in touch! Sue
Answered by GE Answers

Q: QuestionDo the burner knobs go from low to high or high to low?
Asked by Kare.
- A:Answer The knob adjusts from hi to low.
Answered by CommunityAnswer
Q: QuestionMy current range has a self-cleaning oven. Please explain how the steam cleaning oven works. Thanks.
Asked by Anonymous.
- A:Answer Wipe your oven with a damp cloth to get rid of excess grease/dirt. Then pour 1 cup of water in the well at the bottom of the oven (you'll see writing where to put it in the oven). Close the oven and choose the self cleaning button/option. Just to be safe, I'd remove the shiny oven racks before beginning the cleaning cycle. This takes about 30 minutes.
Answered by JMcCoy
Q: QuestionWhat is the height to the top of slide in portion?
Asked by Beaupre.
- A:Answer It is right at 36 inches when leveled. There was room to play so I had my installers set it about 1/16" higher; it looks better slightly higher than the counter top.
Answered by LCSD
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