Questions & Answers
- Model:
- PVD28BYNFS
- |
- SKU:
- 6368988
Q: QuestionWhat is the Manufactures warranty
Asked by Anonymous.
- A:Answer Hi Chris - Thanks for choosing GE Profile™ Refrigerator Model #: PVD28BYNFS! Manufacturer's Warranty: Limited 1-year entire appliance (Parts/Labor); Limited 5-year sealed refrigerating system. We suggest viewing the written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000332-1.pdf - GE Appliances Repair is well equipped to take full and comprehensive care of your appliance. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737) Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Keep in touch! Sue
Answered by GE Answers

Q: QuestionWhat is the Manufacturer's warranty length and coverage? Does the 3 year Geek Squad coverage need to be purchased for best service results?
Asked by Chris.
- A:Answer Hi Chris - Thanks for choosing GE Profile™ Refrigerator Model #: PVD28BYNFS! Manufacturer's Warranty: Limited 1-year entire appliance (Parts/Labor); Limited 5-year sealed refrigerating system. We suggest viewing the written warranty for full details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000332-1.pdf - GE Appliances Repair is well equipped to take full and comprehensive care of your appliance. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737) Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. Keep in touch! Sue
Answered by GE Answers

Q: QuestionWhat is the maximum height of water bottle that can fit in the water dispenser? (Measurement of the opening from just under the water dispenser down to the tray). Thanks!
Asked by Nikki.
- A:Answer Hi Nikki - The height of the dispenser may vary due to the recessed part of the ice and water dispenser. The approximate dispenser height on French Door refrigerators is 11" tall from the bottom tray to the dispense point. It can accommodate many mugs, glassware, baby bottles, and sport and water bottles. Thanks for viewing GE Profile! Sue
Answered by GE Answers

Q: QuestionIs there a version with water and ice located when a door is opened not located on the exterior?
Asked by SoonerRocket.
- A:Answer Hi PTB1 - Thanks for considering GE Profile Series 27.9 Cu. Ft. 4-Door French Door Refrigerator with Door In Door Model PVD28BYNFS! This model is not available without the external dispenser. We also offer GE® ENERGY STAR® 27.0 Cu. Ft. French-Door Refrigerator GNE27JSMSS. This model has an internal water dispenser and factory-installed icemaker with water filtration. Keep in touch at GEAppliances.com. Sue
Answered by GE Answers

Q: QuestionWhat kind of ice cubes are produced? Moon shaped or cubed? I have a GE now and I am not happy with how the ice maker works. I always used crushed but half of the cubes come out whole. How does this ice maker stand up?
Asked by AmyG.
- A:Answer Hi AmyG - Thanks for considering GE Profile Model PVD28BYNFS. We certainly appreciate your loyalty. Refrigerator icemakers produce crescent shaped cubes approximately 2 1/2" long x 3/4" high x 3/4" thick. We are sorry to hear you are not happy with your current model. When changing from CUBED to CRUSHED ICE, expect a slight delay before new operation begins. If the dispenser will not produce crushed ice (you mentioned half come out whole),this will require service to correct. You should not expect this issue with the new model. Keep in touch at GEAppliances.com. We are always eager to help and want to ensure the dispenser is operating as designed. Sue
Answered by GE Answers

Q: QuestionHow do you measure the depth? From what point on the back to what point on the front, minus handles.
Asked by Brad.
- A:Answer The over depth is measured from the back of the unit to the front handles. The depth without the handles is 34 1/4".
Answered by GE Answers
Q: QuestionDo we have to register anywhere after purchase to ensure manufacturers warranty?
Asked by Anonymous.
- A:Answer While we do recommend you register your appliance purchase, it is not required for warranty purposes. Your sales receipt is what establishes when the warranty begins. Be sure to keep your receipt in a convenient location.
Answered by GE Answers
Q: QuestionWhy wouldn't the installer touch an existing plastic line
Asked by Modeew.
- A:Answer We recommend contacting your retailer directly for further assistance with installation questions.
Answered by GE Answers
Q: QuestionHow do I install new water filter
Asked by Brina.
- A:Answer To install a new water filter, first remove and discard the plastic cap from the new filter. Fill the top of the replacement filter with water from the tap. Place the filter inside the cartridge holder by aligning the arrow on your filter with the cartridge holder. If there is no arrow on the cartridge holder too, just make sure the filter is facing forward when inserted. Push the filter gently upward to engage the top of the cartridge in the filter head. Then, slowly turn the filter to the right until the filter cartridge stops turning. As you turn the cartridge, it will automatically rise into position. After the filter has been replaced, trapped air must be purged out of the system. Select Water on the dispenser selector and press the pad until water begins to flow. The first few ounces of water may sputter due to air in the replacement filter. This is normal. Continue to dispense approximately 1-2 gallons of water to make sure all air is purged from the system.
Answered by GE Answers
Q: QuestionDoes this refrigerator have an access door for everyday used items?
Asked by Anonymous.
- A:Answer Yes, this model has a Door in Door Storage. You can easily store and access your favorites, including taller items like wine bottles, with an innovative door in door design and convenient rotating bin.
Answered by GE Answers
Q: QuestionDoes it automatically defrost? Where will the water go ?
Asked by Alol.
- A:Answer the PVD28BYNFS defrosts automatically. The melt water drains through a tube into a pan underneath the fridge, where it evaporates.
Answered by GE Answers
Q: QuestionHow much ice does it make in a day. Is there a rapid ice feature
Asked by La.
- A:Answer This refrigerator does not have a rapid ice feature. However, the icemaker in this refrigerator produces 7 cubes of ice every 70 to 80 minutes which is .21 pounds of ice using about 4 ounces of water. That is about 4 pounds of ice per day.
Answered by GE Answers
Q: QuestionCan the doors be removed to get inside
Asked by Doors.
- A:Answer Yes, the refrigerator doors can be removed. See pages 26-27 of the Owner's Manual here: https://products-salsify.geappliances.com/image/upload/s--Wu1UDrbD--/ab9553647dab757f89e3c50d01ec5a99c8090af4.pdf
Answered by GE Answers
Q: QuestionMy refrigerator space is 36" wide and 70 14" tall. Will it fit my space?
Asked by Hairy.
- A:Answer This model is 35.625" wide and requires 1/8" on each side for air clearance. The height to the top of the hinge is 69.875" high and requires 1" on top for air clearance. Please see page 22 of the manual for this model by visiting the Best Buy product page, clicking on the “Features” tab and navigating to the “Manuals & Guides” section.
Answered by GE Answers
Q: QuestionWill this fit through a 35” door opening
Asked by Pete.
- A:Answer This lovely refrigerator measures 29" D if the doors and drawer front are removed and would fit through a 35" doorway. -Vikki@GEAppliances
Answered by GE Answers
Q: QuestionI can no longer open the freezer drawer, why?
Asked by Forrest.
- A:Answer If the freezer drawer is stuck closed and will not open, there is likely moisture that has frozen inside the freezer that is preventing the drawer from opening. To help resolve this issue, please follow the steps in the support article on our GE Appliances website titled: "Bottom Freezer Refrigerator - Drawer Frozen Shut." If the issue continues, we recommend you take advantage of your one year warranty by scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 833-4BODEWELL (833-426-3393). -Don@GEAppliances
Answered by GE Answers
Q: QuestionIs this refrigerator made in the USA?
Asked by Suz.
- A:Answer Yes, this lovely refrigerator is manufactured here in the U.S. - Vikki@GEAppliances
Answered by GE Answers
Q: QuestionHow often does filter need to be changed and how do you know when to change it
Asked by Anonymous.
- A:Answer The "Replace Water Filter" message on the control panel will illuminate when the water filter cartridge needs to be replaced soon. The "Water Filter Expired" message will illuminate when the water filter cartridge needs to be replaced. The water filter can be replaced earlier if the flow of water to the dispenser or icemaker decreases. -Don@GEAppliances
Answered by GE Answers
Q: QuestionWhat is adaptive defrost in the refrigerator/freezer?
Asked by D1.
- A:Answer Adaptive defrost means that the refrigerator will only defrost as needed. It accounts for door openings and usage to determine when it is necessary to defrost and how long the defrost cycle needs to run. To learn more, search for the article titled “Refrigerator - Frost Guard / Adaptive Defrost” on our GE Appliances website in the Support section. Lauren@GEAppliances
Answered by GE Answers

Q: QuestionCan the middle drawer be used as a freezer?
Asked by Sailor.
- A:Answer The middle drawer can be set to "Meats" which operates at 29°F. It's not designed to work as a freezer which normally will operate at 0°F or lower. -Vikki@GEAppliances
Answered by GE Answers

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