Questions & Answers

Q: QuestionCan this microwave be use in Africa-220volts?

Asked 2 years ago by ANGELINA.

• A:Answer Hi - Thank you for reaching out to us. No, this microwave is designed to operate on 120 volts, 60 Hz. GE Appliances does not recommend or support the conversion of U.S. products for use outside the U.S. We do have GE Appliances products available in most countries that have been modified or manufactured for that environment. We wish you all the best! Vikki@GEAppliances

  Answered 2 years ago by GE Answers

  
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Q: QuestionWhere is this unit available? I am having trouble finding the exact one, other than this one and says “unavailable nearby”. If it’s going to be shipped, what isn’t it available where I am?

Asked 2 years ago by Conyan.

Q: QuestionCan the PSA9240SFSS be installed in a cabinet space, or must it be above a range?

Asked 3 years ago by jreilly410.

• A:Answer Thanks for checking with us! It is designed to be over the range. If you have any additional questions, please reach out. We are happy to help!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: Questionis 30 amp unit compatable with 220 receptacle

Asked 3 years ago by donperry1016.

• A:Answer Hello. Thanks for checking with us! The product rating is 120/208 or 120/240 volts. The wall outlet receptacle recommended for this appliance is NEMA #14–30R and it accepts the four-prong grounded plug of this appliance. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionCan this unit be installed over the range to replace a standard over the range microowave oven?

Asked 3 years ago by TNPeggy.

• A:Answer Hi there and thanks for your interest in this beautiful oven with microwave. We’re happy to let you know this unit can be installed over your range just as a regular microwave would be. Let us know if you have any additional questions as we’re always here to help. -Gina@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionHow does this Advantium vent?

Asked 3 years ago by sue.

• A:Answer Making sure your Advantium is properly vented is certainly important; we're happy to help! This model can be vented in 3 ways: External Rear Vent, External Top Vent, and Recirculating. If you have any questions about these venting types, let us know! -Chris@GEA

  Answered 3 years ago by GE Answers

  
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Q: QuestionDoes this have Chef Connect to connect to our GE range which does have ChefConnect?

Asked 4 years ago by BobbyO.

• A:Answer No, it is not chef connect

  Answered 3 years ago by Anonymous

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Q: QuestionDoes a PSAp240sfss have true european convection or just standard convection.

Asked 4 years ago by tony.

Q: QuestionHow can we remove this Advantium installed in 2008, with a newer one that has the same size? Two groups from Best Buy came to remove the order microwave avantium and install the new one. However, both groups could not remove the older microwave advantium.

Asked 3 years ago by GEProfileAdvantium.

• A:Answer Hi there, and thanks for contacting us. We hate to hear there’s been difficulty with removing your older microwave – we know this must be frustrating, and we regret any inconvenience you’ve experienced. As you are working with Best Buy on installation, we would recommend contacting Best Buy/the installation companies to see what the issue is; they would be best positioned to assist. If you’d like, you’re welcome to reach out to us with a private message over our GE Appliances social media (such as Facebook or Twitter) with the model number of your older microwave. If you can provide this information, we can certainly see about supplying the installation instructions for the model; this may be helpful in the uninstall process. We’re also glad to help with any other concerns or questions you might have, and we wish you all the best. -Sarah@GEA

  Answered 3 years ago by GE Answers

  
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