Questions & Answers

Q: QuestionHow quiet is this air conditioner?

• A:Answer This air conditioner is very quiet, with sound levels as low as 40 dB, contributing to GE Profile's recognition as the Quietest Window AC Brand.

Q: QuestionDoes this air conditioner have a built-in pump?

• A:Answer Yes, the ClearView air conditioner features a built-in pump system that automatically removes condensation, ensuring quiet and efficient cooling without the need for frequent draining.

Q: QuestionWhat is the BTU cooling capacity of this air conditioner?

• A:Answer This air conditioner has a BTU cooling capacity of 10,300, making it suitable for rooms up to 450 square feet.

Q: QuestionCan I monitor the energy usage of this air conditioner?

• A:Answer Yes, you can monitor the energy consumption of this air conditioner using the energy reporting feature. It provides reports on your usage, helping you maximize savings.

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, this air conditioner includes a remote control for convenient operation.

Q: QuestionParents broke the installation part for AC do you sell the installation parts separately?

Asked 1 year ago by MrD1966.

• A:Answer It depends on which part you need. If you're needing a replacement of the cut to size foam side panel, too bad. I accidentally cut mine too short, and GE won't sell replacement panels. Their installation kit only includes things like weatherstripping, not everything you need for installation. I called them and was essentially told the only way to get another foam panel is to buy another unit. All I can find is cheap alternatives that aren't as good.

  Answered 10 months ago by MarkVerified Purchase

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Q: QuestionThe length of the AC is 28 inches. What is the length of the part of the AC that hangs inside the window, outside the window, and the part that is over the window sill?

Asked 8 months ago by Andy.

• A:Answer The front of the PHNT10CC that hangs in the window is 8.45"; middle is 8"; rear is 11.4". -Don@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionHow much clearance is needed below the window from where the ac rests to where the lowest point is on the outside?

Asked 8 months ago by FrankL.

• A:Answer The unit will extend approximately 9" below the window sill. -Vikki@GEAppliances

  Answered 8 months ago by GE Answers

  
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Q: QuestionAre all the ClearView profile models the same size (e.g. the 6,000 btus is the same size as the 12,000). That’s what the website shows but that doesn’t seem right. What are the lengths, widths, and heights for each BTU model?

Asked 1 year ago by curious.

• A:Answer We are happy to confirm our Clearview model room air conditioners measure 12 3/4"H x 19 5/8"W x 28"D regardless of the BTU rating.

  Answered 1 year ago by GE Answers

  
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Q: QuestionHow do I know what size air conditioner I need?

Asked 4 months ago by Anonymous.

• A:Answer To help select the proper size air conditioner to fit your needs, please review the support article on our website titled: "Air Conditioner Sizing." -Don@GEAppliances

  Answered 4 months ago by GE Answers

  
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Q: QuestionIs it okay if the outside part of the ac gets rained on?

Asked 5 months ago by SamR.

• A:Answer Yes, the AC enclosure itself, including the slats, are fine against the rain. Bolts used on this unit have passed Salt Spray testing. We would not expect these to rust unless unit is installed in a coastal location. Lauren@GEAppliances

  Answered 5 months ago by GE Answers

  
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Q: Question110 or 220

Asked 6 months ago by Denn.

• A:Answer 110

  Answered 5 months ago by user471661Verified Purchase

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Q: QuestionIs the inside portion sealed from the outside portion? My last AC had a ton of bugs crawl in through the inside of the AC.

Asked 6 months ago by Chillywilly.

• A:Answer No, the inner and outer portions are not completely sealed off from each other. -Vikki@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionThis unitis 110 o 220 volts ? Thanks

Asked 6 months ago by Rigo.

• A:Answer This PHNT10 model requires a 115/120-volt AC, 60-Hz grounded outlet protected with a 15-amp time-delay fuse or circuit breaker. For more information, check out the Electrical Requirements section on page 9 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances

  Answered 6 months ago by GE Answers

  
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Q: QuestionWhat temperature does this go down to?

Asked 7 months ago by Temp.

• A:Answer The lowest temperature is 64°F. -Vikki@GEAppliances

  Answered 7 months ago by GE Answers

  
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Q: QuestionWhen is this product going to available again for purchase

Asked 2 years ago by Aldo.

Q: QuestionHow tall is the chaseway? 4"? I'm installing this in a sliding window and need to know what size gap I'll have above the unit. Thanks!

Asked 2 years ago by Johnny.

Q: QuestionHow much does it weigh and is it quite

Asked 2 years ago by Filzztony.

• A:Answer Hi - Thank you for your interest in our Profile room air conditioner. The uncrated or net weight of this room air conditioner is approximately 80 lbs. This unit is considered "ultra quiet". This quiet air conditioner reaches sounds as low as 41 dB. This is a great model and we do hope you choose it for your home. We are confident it will keep you and your family cool and comfortable throughout the hot summer months. Kind regards - Vikki@GEA

  Answered 2 years ago by GE Answers

  
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Q: QuestionDo you have to have a specific kind of window/sill? Mine has lips for window and screens, as well as a normal wood window sill.

Asked 1 year ago by RonaldK.

• A:Answer You' don't have to have a specific kind of window for this unit. However, the Installation Instructions are for a standard double-hung window. You will need to modify them for other types of windows.

  Answered 1 year ago by GE Answers

  
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