A:AnswerYes, the footprint is tall and narrow, so it would go on the floor. However, several reviews (including mine) say it is prone to leaks, so I would be careful using it on a hardwood floor without a pan to sit it in.
A:AnswerI pulled that bobber out of the unit and placed it back in. Started right up. The bobber comes straight up, only attached on two hinge point, right and left of the little plastic bar in the back.
A:AnswerThank you for your inquiry. Please contact our consumer relations team by emailing us at [email protected] and we will be happy to look further into this and assist you. Thank you.
A:AnswerWe haven't been able to find a single replacement filter either this year. I finally resorted to trimming a universal filter and it seems to work just fine.
A:AnswerThank you for your inquiry. It is best to place this unit at least a foot away from any walls or furniture, allowing for plenty of air circulation to happen around the unit. We would advise keeping it away from windows or sources of dry heat, as that can dry the filter out faster. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerSame thing happened to mine, thanks to the mysterious household gremlins (kids who dont admit....). I just taped it with some clear packing tape and you can barely even see it. Been going strong for 4 months without leaks
A:AnswerThe instruction manual states 1.7 gallons. Just set up my new humidifier. Had to call customer service as there is no water fill mark on the tank. Customer service rep said to fill the tank within 3-inches of the top. He also mentioned that the capacity is 1.7 gallons.
A:AnswerThank you for your inquiry. Your HEV615 has a relative humidistat, as denoted by the water drop symbol. Run the unit at the highest setting for at least an hour. Once the humidity in the room feels comfortable, slowly turn the humidistat down until the Humidity Reached light turns on. This will set the humidistat to allow the unit to maintain the current humidity in the room. The HEV620 comes with a digital humidistat. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerHi there,
The unit may need to be cleaned, please click the following link and navigate to page 11 for cleaning instructions;
https://www.honeywellstore.com/store/images/pdf/Honeywell-HEV620-Humidifier-Manual.pdf
A:AnswerDoes not sound normal. Been using mine for about a week now 24/7, and I have never had to empty any water from the basin. So far, mine has not leaked on the floor.
A:AnswerThank you for your inquiry. Yes, this unit will come with a filter. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry Tammy. The HEV615 does not have a dimmer function. If you have any other questions, please do not hesitate to contact our consumer relations team by emailing us at [email protected]. Thank you.
A:AnswerThank you for your inquiry. These floats should not be able to become waterlogged. Please remove the float and re-install it. If that does not work, please contact our consumer relations team by emailing us at [email protected] and we will be happy to assist you. Thank you.
A:AnswerThank you for your inquiry. Please contact our consumer relations team by emailing us at [email protected] and we will be happy to assist you. Thank you.
A:AnswerHello, if you would like your tower humidifier to run continuously, turn the humidistat to the highest setting. Press the humidity control arrow up until HI replaces the numbers on the display. If this does not answer your question, please reach out to us at [email protected]. Thank you!
