A:AnswerI had this same problem…kept cleaning out the roller and front yet the dirty water tank remained empty. What I was missing was the little red filter under the dirty water tank right on the machine!!! I admit I felt silly that I didn’t see this even though there’s a clear label telling you to clean it! Fixed my problem in two seconds!
A:AnswerI’m not sure if you’re asking about the separation of the water, but there is a bottle near the handle that holds the clean water and solution and the dirty water goes into another container underneath the handle and you can easily go under certain things without hurting your back because it bends to go under without anything stopping it. The shampooer is fantastic in my view.
A:AnswerIt will do as large an area as you want but you will have to refill the clean tank and dump the dirty tank frequently. This is outweighed by the lightness of the product in my case.
A:AnswerHi, Thanks for your question regarding the PowerDash Pet Upright Deep Cleaner! To clean the brush roll, we ask you first to turn off and unplug the unit from the electrical outlet. Next, flip the cleaner on its side to expose the bottom of the cleaner. Then remove the belt covers, use a Philips screwdriver to remove the 6 screws. After that is completed, remove the belt cover from the unit. Then, pull the brushroll toward yourself and remove it from the unit. Finally, rinse the brushroll and allow it to dry. We hope this helps! Thanks, Cierra- The Hoover Team
A:AnswerThe Hoover PowerDash Pet Carpet Cleaner features the PowerSpin Pet Brush Roll which tackles tough pet stains. You could use the Hoover Deep Clean Max Pet - Pet Stains Pretreat before using your carpet cleaner. You can also use the Hoover Deep Clean Max Pet - Pet Messes Carpet Cleaning Solution with your carpet cleaner. This pretreat and solution both utilize enzymatic action to consume and deodorize, leaving your carpets smelling fresh.
A:AnswerThe machine wets the carpet and then dry-sucks the water out of the carpet. So cool. Kinda fun to watch the dirty water being sucked up by the transparent nozzle.
A:AnswerHey Jerryo, Thank you for your question! No, we do not recommend using the PowerDash on hard floor types. I would like to recommend the Hoover FloorMate Jet for your wooden floors; it washes and vacuums your hard floors for convenient one step cleaning. Thanks, Joseph - The Hoover Team
A:AnswerThis is not a vacccum, so you'll have to purchase a separate one. This just pushes water and solution into carpet and then sucks it up. I really love it. You should also buy a vacuum for all that other dry stuff :}
A:AnswerThank you for your question! Yes, PowerDash is great for cleaning area rugs! However, area rugs can have potential seep through to the floor, so it is a good idea to check and make sure the rug is dry and there is no water seep through. Thanks, Joseph - The Hoover Team
A:AnswerThank you for your question. There are a couple possibilities that may be causing this problem for you. First, ensure that you have filled your clean water and solution tank and replaced it by firmly pushing it down into place. Then, check that your dirty water tank is securely in place. If you are still having a problem with your PowerDash, please reach out to our Customer Support team at https://www.hoover.com/contactus/ and we're happy to help however we can. Thanks, Joseph - The Hoover Team
