Questions & Answers

Q: QuestionWhat version of Windows is loaded on this laptop?

Asked 4 months ago by Anonymous.

• A:Answer This unit comes with Windows 11

  Answered 1 month ago by Anonymous

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Q: QuestionIs it touchscreen?

Asked 4 months ago by Anonymous.

• A:Answer No.

  Answered 4 months ago by GoldenOahuVerified Purchase

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Q: QuestionI am having trouble turning the computer on. Is there anything to do besides press the button in the upper left corner

Asked 4 months ago by PaulF.

• A:Answer Hold down the space bar until the laptop powers on.

  Answered 4 months ago by AnonymousVerified Purchase

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Q: QuestionCan it be connected to a monitor or TV?

Asked 4 months ago by Dros.

• A:Answer Yes

  Answered 4 months ago by LlunusVerified Purchase

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Q: QuestionWhat do you need to do to switch out of S mode to allow use of software products like Quick Books

Asked 4 months ago by Anonymous.

• A:Answer There is an app in the Microsoft store that you can get that is used to switch out of S-Mode, but if you do this you cannot go back to S-Mode so make sure it is what you want to do. See more info here: https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307

  Answered 1 month ago by Anonymous

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Q: Questioncan storage be added to this laptop?

Asked 4 months ago by jade.

• A:Answer Yes, while you cannot remove the 64gb built in storage (eMMC) that the unit comes with, there is an M.2 slot to add an SSD for upgraded storage

  Answered 1 month ago by Anonymous

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Q: QuestionCan I add more RAM space?

Asked 4 months ago by ReneeR.

• A:Answer You can upgrade the RAM but there are limitations on how much the motherboard supports (I believe 8gb) and there is only 1 slot for RAM on the motherboard

  Answered 1 month ago by Anonymous

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Q: QuestionCan this work on the Xbox platform

Asked 4 months ago by Tips.

Q: QuestionCan an M.2 SSD be installed in this laptop?

Asked 5 months ago by Playwithcel.

• A:Answer Thank you for the question. No, the HP 14-dq3000dx does not have an M.2 slot.

  Answered 5 months ago by HP Team

  
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Q: QuestionCan this laptop connect to ethernet?

Asked 5 months ago by UnsavvySenior.

• A:Answer Can it be connected to ethernet by an adapter to a USB port?

  Answered 4 months ago by Laf2trs

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Q: Questioncan you run photoshop and other adobe software on this?

Asked 5 months ago by anon.

• A:Answer Yes

  Answered 5 months ago by DeannGVerified Purchase

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Q: QuestionCompatible with Bluetooth headphones

Asked 5 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for the question. Yes, this laptop has Bluetooth.

  Answered 5 months ago by HP Team

  
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Q: QuestionIs the cpu replaceable?

Asked 5 months ago by I.

• A:Answer Thanks for your question. The CPU is not replaceable in this model.

  Answered 5 months ago by HP Team

  
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Q: QuestionDoes it have a sd card port

Asked 5 months ago by Atm.

• A:Answer Yes

  Answered 5 months ago by DeannGVerified Purchase

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Q: QuestionDoes it have Bluetooth that connects with hearing aids?

Asked 5 months ago by David.

• A:Answer Yes

  Answered 5 months ago by DeannGVerified Purchase

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Q: QuestionCan you stream movies say Netflix? Are you able to download movies? Headphone Jack?

Asked 5 months ago by Joe.

• A:Answer Hi Joe, thank you for the question. Yes, you can stream movies with 4GB RAM , if you are not multi-tasking. 64GB of eMMC storage is sufficient for downloading smaller video files, but you might want to consider connecting an external SSD depending on the resolution, compression format and length of the media. Yes, the HP 14-dq3000dx has a headphone jack.

  Answered 5 months ago by HP Team

  
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Q: QuestionWhere is it made, country of manufacture?

Asked 5 months ago by Anonymous.

This question was asked about the related product: HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold

• A:Answer Thank you for your question. The Country of origin for the 685K3UA#ABA laptop is China.

  Answered 5 months ago by HP Team

  
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Q: Questiondoes it play steam app

Asked 5 months ago by joecap.

• A:Answer Thank you for your question. Yes, the Laptop 14-dq3000dx can run the Steam app, but its performance will depend on the games you want to play. This laptop features an Intel Celeron N4500 processor, 4GB of RAM, and 64GB eMMC storage, which makes it suitable for lightweight games and basic applications.

  Answered 5 months ago by HP Team

  
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Q: QuestionI have just little questions so this laptop can get like sims4 or games that take lot of storage

Asked 5 months ago by Judit.

• A:Answer Judit, thank you for your question about this HP laptop! Even if you take it out of S Mode and into Windows 11 Home, this laptop lacks the hardware to run Sims 4. The 64GB eMMC drive is enough to store Windows, Office, and projects. HP offers a large variety of laptops that have the hardware and storage to accommodate and run Sims 4 other games.

  Answered 5 months ago by HP Team

  
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