Questions & Answers
- Model:
- 14b-cd0013dx/A28Q7UA#ABA
- |
- SKU:
- 10530271
Q: QuestionDo new tablets come with latest Windows or do I have to purchase separately?
Asked by Paul.
- A:Answer My HP Chromebook didn't come with it. I have to purchase separately.
Answered by TimothyN
Q: QuestionDoes this come with Windows included?
Asked by Paul.
- A:Answer No it does not and there is no way to have it run windows.
Answered by BrianE
Q: QuestionIs this computer brand new ?
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! Yes it is new.
Answered by HP Team

Q: QuestionDoes it support Microsoft or TEAMS
Asked by Anonymous.
- A:Answer It does support Microsoft.
Answered by TimothyN
Q: QuestionIs this Windows 11?
Asked by TJ.
- A:Answer Thankyou for the question. No, this is a Chromebook laptop. Chromebooks use the Chrome Operating System, not Windows.
Answered by HP Team

Q: QuestionIs this unit compatible with an external optic drive that plays non-Region 1 (US/Canada) media like DVDs & CDs that are Region 2, Region-Free, etc.? I purchase DVDs from Japan.
Asked by DoctorStupid.
- A:Answer Thank you for your question about this HP Chromebook! That would depend on the optical drive you're using as they are largely regionally-locked.
Answered by HP Team

Q: QuestionDoes this have Windows installed on it?
Asked by Windows.
This question was asked about the related product: HP - 2-in-1 14" Touch-Screen Chromebook Laptop - Intel Processor N100 - 4GB Memory - 64GB eMMC - Sky Blue
- A:Answer no it has chrome , it is a chromebook
Answered by Allison
Q: QuestionWill my HP DESKJET PLUS 415B printer work with this unit
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! Yes, your printer will work with it.
Answered by HP Team

Q: QuestionCan I contact america from the Philippines
Asked by Anonymous.
- A:Answer Thank you for your question about this HP Chromebook! You can check with Best Buy customer service about delivery to the Philippines.
Answered by HP Team

Q: QuestionWhat’s the battery life?
Asked by Mm.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook has a battery life of 10+ hrs.
Answered by HP Team

Q: QuestionIs it compatible with brothers printers
Asked by Pablo.
- A:Answer Hi Pablo, thank you for the question. Your printer should be compatible with the Chrome OS, please verify that before purchasing.
Answered by HP Team

Q: QuestionDoes this computer come with the newest version of Excel?
Asked by Excel.
- A:Answer Hello and thanks for asking. The HP 14a-ne1013dx Chromebook laptop computer does not support installing any versions of MIcrosoft 365 apps. However, your Microsoft 365 account allows you to access web versions of Microsoft Excel and other MIcrosoft 365 apps. The Google Play store has an Excel app available for easy access to the web version.
Answered by HP Team

Q: QuestionIs this Laptop good enough to use for my college schoolwork ?
Asked by Jack.
- A:Answer Thank you for your question. Chromebooks are recommended for up to high school level, not for college level.
Answered by HP Team

Q: QuestionWhat is the operating system for this computer?
Asked by HP14.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook has the Chrome operating system.
Answered by HP Team

Q: QuestionWindows installed?
Asked by Adamk.
- A:Answer No, this has the Chrome operating system.
Answered by Anonymous
Q: QuestionHow much does it weigh?
Asked by Ellen.
- A:Answer Thank you for your question. The 14a-ne1013dx Chromebook weighs 3.35 pounds.
Answered by HP Team

Q: QuestionCan I use a Epson Ecotank 2400 with this chromebook? Does it have a camera and Zoom app to have meetings on it.
Asked by Rody.
- A:Answer Thank you for your question about this HP Chromebook! You would need to contact Epson about Chromebook compatibility. Additionally, you can install Zoom and use it for calls or virtual meetings.
Answered by HP Team

Q: QuestionDoes this come with a charger
Asked by Jan54.
- A:Answer Thank you for the question. Yes, this Chromebook includes an AC cable/charger, so that you can start using it right out of the box.
Answered by HP Team

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