Questions & Answers

Name: HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black
Brand: HP
SKU: 6498473
Price: 749.99 USD
Rating: 4.6 (647 reviews)

HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black

Model:: TE01-3254; |
SKU:: 6498473

User rating, 4.6 out of 5 stars with 647 reviews.

Highly rated by customers for:

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Page Showing 61-80 of 182 questions

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Questiondoes the computer come with a warranty when I buy it
Asked 2 years ago by Elk.
- Answer 1 year
  Answered 1 year ago by aquemini05
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QuestionMy current screen is a 13-year-old HP 2009m. Would I be able to hook it up with a new HP Envy and with the cable now being used? Thanks.
Asked 2 years ago by Anonymous.
- Answer NO
  Answered 2 years ago by DianeL
  Answer this question
Questiondoes this computer have a cd drive?
Asked 2 years ago by we.
- Answer Hello, this device is not equipped with an optical drive. You are able to add one externally through an open USB port. Thank you for being an HP customer!
  Answered 2 years ago by HP Team
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QuestionDoes this computer have internal speakers?
Asked 2 years ago by johnk39.
- Answer Yes
  Answered 2 years ago by DianeL
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QuestionDoes this sytem have any over heating issues while using the Low Profile stock intel cooler?
Asked 2 years ago by Anonymous.
- Answer No heating issues. It has 3 fans to prevent this.
  Answered 2 years ago by Dee1
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QuestionI see several posts that internal HDD mounting screws are included with the system. Are they packaged separately? I don't seem to find them.
Asked 2 years ago by Jamis.
- Answer Hello, thank you for updating your query with the resolution! Enjoy your new device! Thank you for being an HP customer!
  Answered 2 years ago by HP Team
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QuestionIs the 310 W maximum output on this 310 Power Supply Unit big enoungh for this PC? Also, is the total size of the Power Supply 310W?
Asked 2 years ago by BobbyK.
- Answer This model is built with a 310W 80 Plus Gold certified power supply. It is big enough for it and standard peripherals.
  Answered 1 year ago by aquemini05
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QuestionTwo questions, one which I asked awhile ago: when / if this unit will ever go on sale and without an expansion card, exactly how many USB Ports?
Asked 2 years ago by BobbyK.
- Answer Has 4 usb ports on the front and 2 on the back. At least my version does. It was on sale when I bought it in March. Don't know what the price is now.
  Answered 2 years ago by jr345
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QuestionWhen will this be on sale? At a grand, definitely over priced.
Asked 2 years ago by Bobbyk.
- Answer Hello, you will have to check with Best Buy weekly as the prices change weekly. They will be able to assist you with availability. Thank you for being and HP customer!
  Answered 2 years ago by HP Team
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QuestionI recently purchased this computer and have found that I have to restart it every day to get internet access. Is there some setting in Windows or in the computer itself that causes this or is there a flaw with the computer?
Asked 2 years ago by stargazer44.
- Answer I recently bought this too but I shut it down every night but I have never had that happen with other computers I have owned that I have left on so appears to be a flaw.
  Answered 2 years ago by Anonymous
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Questiondoes it have a disk drive
Asked 2 years ago by vinny.
- Answer No, this Envy Desktop does not have an optical (DVD) drive.
  Answered 2 years ago by HP Team
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QuestionIs this computer compatible with a Brother Model MFC-7220 printer?
Asked 2 years ago by Bill.
- Answer Thanks for the replies to my question. It turns out that the question I should have asked was whether my Brother printer was compatible with Windows 11 (the computer I was using had Windows 10, but wasn't capable of updating to Windows 11). Unfortunately, I discovered my Brother Model MFC-7220 was one of the printers that Windows 11 did not support, so I had to buy a new printer.
  Answered 2 years ago by Bill
  Answer this question
QuestionI purchased this computer HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black I use a headset to listen to stuff but when I unplug the headset no volume do I need to purchase speakers if so can u recommend some to purchase. ASAP Thank you
Asked 2 years ago by GaleFran.
- Answer You do need speakers to listen without head phones. I got myself some Logi-tec ones and they were pretty well. Not the highest quality speakers but great for their price.
  Answered 2 years ago by EmmaJ
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QuestionHow do you get the wireless keyboard to work
Asked 2 years ago by Joey97.
- Answer If you started the computer with the dongle for the mouse and keyboard, it will not initially recognize it. After you start the PC unplug the dongle and reinsert. This should cause windows to recognize it.
  Answered 2 years ago by Appajohn
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QuestionWHICH DESKTOP INCLUDE CD/DVD BURNER TO MAKE MUSIC PLAYLISTS
Asked 2 years ago by SPOCK.
- Answer HP Envy Desktop Intel Core i7 does not have CD/DVD Burner. I bought an external CD/DVD for about $20 and it works fine.
  Answered 2 years ago by Dee1
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QuestionHow many RAM slots does this desktop. Can I upgrade the RAM myself?
Asked 2 years ago by RAM.
- Answer It has 2, and yes, if you have upgraded ram in the past, the process is the same.
  Answered 1 year ago by aquemini05
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Questionhow about a camera
Asked 2 years ago by myohmy.
- Answer You can use a webcam .
  Answered 2 years ago by iPhoneCase
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QuestionCan I upgrade the graphics card?
Asked 2 years ago by Clyde.
- Answer You can however you will need a lower end graphics card as the power supply is 320W.
  Answered 2 years ago by jizzpipped
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QuestionCan optical drive be added? If not, is there a model with the same specs that includes optical drive? Thank you.
Asked 2 years ago by BSANorm.
- Answer The best way to add a drive to this model would be an external USB disk drive.
  Answered 2 years ago by HP Team
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QuestionWhere is the power button?
Asked 2 years ago by D.
- Answer It is on the top right front panel.
  Answered 2 years ago by HaroldB
  Answer this question

Showing 61-80 of 182 questions

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Questions & Answers

HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black

Q: Questiondoes the computer come with a warranty when I buy it

Q: QuestionMy current screen is a 13-year-old HP 2009m. Would I be able to hook it up with a new HP Envy and with the cable now being used? Thanks.

Q: Questiondoes this computer have a cd drive?

Q: QuestionDoes this computer have internal speakers?

Q: QuestionDoes this sytem have any over heating issues while using the Low Profile stock intel cooler?

Q: QuestionI see several posts that internal HDD mounting screws are included with the system. Are they packaged separately? I don't seem to find them.

Q: QuestionIs the 310 W maximum output on this 310 Power Supply Unit big enoungh for this PC? Also, is the total size of the Power Supply 310W?

Q: QuestionTwo questions, one which I asked awhile ago: when / if this unit will ever go on sale and without an expansion card, exactly how many USB Ports?

Q: QuestionWhen will this be on sale? At a grand, definitely over priced.

Q: QuestionI recently purchased this computer and have found that I have to restart it every day to get internet access. Is there some setting in Windows or in the computer itself that causes this or is there a flaw with the computer?

Q: Questiondoes it have a disk drive

Q: QuestionIs this computer compatible with a Brother Model MFC-7220 printer?

Q: QuestionI purchased this computer HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black I use a headset to listen to stuff but when I unplug the headset no volume do I need to purchase speakers if so can u recommend some to purchase. ASAP Thank you

Q: QuestionHow do you get the wireless keyboard to work

Q: QuestionWHICH DESKTOP INCLUDE CD/DVD BURNER TO MAKE MUSIC PLAYLISTS

Q: QuestionHow many RAM slots does this desktop. Can I upgrade the RAM myself?

Q: Questionhow about a camera

Q: QuestionCan I upgrade the graphics card?

Q: QuestionCan optical drive be added? If not, is there a model with the same specs that includes optical drive? Thank you.

Q: QuestionWhere is the power button?

Questiondoes the computer come with a warranty when I buy it

QuestionMy current screen is a 13-year-old HP 2009m. Would I be able to hook it up with a new HP Envy and with the cable now being used? Thanks.

Questiondoes this computer have a cd drive?

QuestionDoes this computer have internal speakers?

QuestionDoes this sytem have any over heating issues while using the Low Profile stock intel cooler?

QuestionI see several posts that internal HDD mounting screws are included with the system. Are they packaged separately? I don't seem to find them.

QuestionIs the 310 W maximum output on this 310 Power Supply Unit big enoungh for this PC? Also, is the total size of the Power Supply 310W?

QuestionTwo questions, one which I asked awhile ago: when / if this unit will ever go on sale and without an expansion card, exactly how many USB Ports?

QuestionWhen will this be on sale? At a grand, definitely over priced.

QuestionI recently purchased this computer and have found that I have to restart it every day to get internet access. Is there some setting in Windows or in the computer itself that causes this or is there a flaw with the computer?

Questiondoes it have a disk drive

QuestionIs this computer compatible with a Brother Model MFC-7220 printer?

QuestionI purchased this computer HP - ENVY Desktop - Intel Core i7 - 16GB Memory - 1TB SSD - Black I use a headset to listen to stuff but when I unplug the headset no volume do I need to purchase speakers if so can u recommend some to purchase. ASAP Thank you

QuestionHow do you get the wireless keyboard to work

QuestionWHICH DESKTOP INCLUDE CD/DVD BURNER TO MAKE MUSIC PLAYLISTS

QuestionHow many RAM slots does this desktop. Can I upgrade the RAM myself?

Questionhow about a camera

QuestionCan I upgrade the graphics card?

QuestionCan optical drive be added? If not, is there a model with the same specs that includes optical drive? Thank you.

QuestionWhere is the power button?