Questions & Answers

1-10 of 130 Questions
  • Question
    Are their any overheating issues and can you use this laptop for light gaming?   (5 Answers)

    By Anonymous June 16, 2016.

    Answers
    • Best 
      Answer

      I can run league 60fps in full hd

      By Anonymous June 19, 2016.

    • Question
      The hp website says has ddr4 2133 but the 9800p only supports ddr4 1866. who is right?   (5 Answers)

      By Anonymous June 14, 2016.

      Answers
      • Best 
        Answer

        As far as I know (From AMDs website) the FX9800P supports up to DDR 2400Mhz, which is what I have in there now (16GB Kingston HyperX 16GB DDR 2400Mhz) BUT I did not check to see if the RAM is running at 2400Mhz, as RAM is backwards compatible, so 2400Mhz means it will run at all the DDR4 specified speeds up to 2400Mhz. So mine could be running slower.

        By 247cs June 24, 2016.

      • Question
        I see two different answers for the same question. I have a doubt about it. Has anyone open this laptop to upgrade memory? Has this laptop one or two memory slot?   (3 Answers)

        By David July 11, 2016.

        Answers
        • Best 
          Answer

          It has two memory slots. You have to remove the system board to get to the memory slots. I have this model and as someone that works on computers, and builds his own desktops, I can tell you it's a pain in the backside to do the ram upgrade on this model. Hope this helps.

          By Jeremiahchub July 13, 2016.

        • Question
          Is the keyboard backlit?   (5 Answers)

          By TheJuan December 25, 2016.

          Answers
        • Question
          can it have a samsung ssd?   (4 Answers)

          By Steven June 7, 2016.

          Answers
          • Best 
            Answer

            You can add one (Samsung or any other manufacturer), but you have to replace the internal HDD with whatever SSD you choose.

            By EdgeTech June 17, 2016.

          • Question
            i am going to buy this computer,but still have some question on it: 1.what does its surface made of? 2.specifications shows there only one memory slot on this computer,does this mean it only support single channel?   (7 Answers)

            By zhuyi June 5, 2016.

            Answers
            • Best 
              Answer

              1. made out of black aluminum 2. unlike most two in one laptops this is dual memory

              By mlg144 June 7, 2016.

            • Question
              I would buy the notebook, I have three questions: 1) sent in Italy? 2) you pay a customs fee? 3) has two RAM slots, or 8gb are soldered on the motherboard and one free RAM slot? Thank you   (2 Answers)

              By Anonymous June 17, 2016.

              Answers
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                Answer

                Sorry, I can only answer the RAM question. It has 1 RAM slot, and no RAM soldered onboard. It has 1 8GB stick in the slot, so you would have to buy a 16GB or better and lose the 8GB stick that is already in there.

                By 247cs June 24, 2016.

              • Question
                how long is battery last   (7 Answers)

                By Anonymous June 14, 2016.

                Answers
                • Best 
                  Answer

                  Good question. The battery life on this laptop is up to 5 hours. I hope this helps.

                  By HP Team June 14, 2016.

                  • HP Representative
              • Question
                I bought this laptop yesterday, but its fan or something is pretty loud with just basic web browsing or pretty much doing nothing. Should I exchange it?   (2 Answers)

                By N7Vault May 3, 2017.

                Answers
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                  Answer

                  I would say yes. I got the same computer a week ago and I cannot live with the fan noise. I would recommend getting a different computer because the noise just doesn't go away no matter what you do. Your best bet would be to turn off the fan completely but if you do that your computer isn't exactly protected from overheating where necessary. If you can live with this noise then you can keep it. I chose to take it back and got a different hp envy model(recommended here if you are interested in what I exchanged for) and I am so much happier with it now because the fan is barely noticeable. Good luck on your decision.

                  By StarLord May 10, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                how fast is the wifi on the hp laptop   (3 Answers)

                By borris June 25, 2016.

                Answers
                • Best 
                  Answer

                  802.11 ac 2x2 867 mbps with Bluetooth 4.2

                  By Anonymous June 25, 2016.

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