A:AnswerThank you for your question on this HP Omen laptop! It has two SODIMM slots that support up to 32GB in a 2x16GB configuration. This model is equipped with 2 8GB DDR5-5600 modules. It is equipped with only one SSD slot that shows up to a 2TB drive option in the service manual.
A:AnswerHello and thank you for asking. The HP Omen 16-wf0085dx laptop does not have the Intel chip bug issue as it only affects desktop 13th and 14th gen i5, i7, i9, Core 5, Core 7, and Core 9 processors. The mobile/laptop versions are not affected.
A:AnswerThank you for your question and concern about this HP Omen. The reason for the "sensor failure" has to do with the Omen Gaming Hub software having a bug in it that led to it detecting overheating at well below the threshold. HP has updated the software and you can update to the latest version of Omen Gaming Hub for free. You can obtain service in India by registering this laptop there.
A:AnswerThank you for the question. Open box items and refurbished items are different. Open box means that the item is typically an in-store return with limited to no use. Sometimes just opened to show a customer the item and it never left the store. Or the customer opted for another model and returned it during the return date window. Refurbished items are tested, cleaned, and repaired (if needed) to work like new ones. The manufacturer's warranty on open box items may be the same as for new unopened product, whereas refurbished items typically have a 90-day warranty from the seller. You should verify that before making a purchase. We cannot accurately tell you how long a computer will last, as there are many variables, probably 50% of them being how well the user takes care of the computer over time. It is not unheard of for a computer to last a user 10 years or more, with careful ownership.
A:AnswerThank you for your question, Chaz! The Omen laptop and Transcend boards come with two M.2 slots: One M.2 2208 for the SSD and one M.2242 for the wireless interface. That is a decision made by HP.
A:AnswerMichael, thank you for your question on this HP Omen laptop! You can purchase an HP HyperX gaming mouse and headset with this along with a bag for your accessories. The computer itself is equipped with only one SSD slot, which is already taken by the factory-installed drive. It is user-accessible and upgradable. You can also add external storage to this, which Best Buy also carries in-store.
