Questions & Answers

Q: QuestionWhat is the benefit of the EcoSmart technology used in this hub?

• A:Answer EcoSmart technology ensures faster speeds while being environmentally friendly, as the hub is made from 100% recycled aluminum and 85% recycled plastic.

Q: QuestionWhat is the maximum power output of the PD 3.1 pass-through charging port?

• A:Answer The PD 3.1 pass-through charging port can provide up to 140W of power.

Q: QuestionWhat type of ethernet standard does this hub support?

• A:Answer This hub supports the 10/100/1000 Ethernet standard.

Q: QuestionDoes this hub support extended monitor setups?

• A:Answer Yes, this hub supports extended 4K60Hz monitor setups for Mac, PC, and Chromebook devices.

Q: QuestionHow much faster are the data transfer speeds with the USB 3.1 ports?

• A:Answer The USB 3.1 ports on this hub allow for data transfer speeds that are 2 times faster than traditional USB connections.

Q: QuestionWhy is this hub good for photographers?

• A:Answer This hub is beneficial for photographers as it offers 3 times faster photo and video transfer speeds with its SD and microSD 4.0 card reader.

Q: QuestionDoes it support charging? ie: Can you charge the parent device through it?

Asked 2 years ago by BLImaging.

• A:Answer Yes, for instance, you can connect your MacBook charging cable to the hub and charge the MacBook.

  Answered 2 years ago by PMVOIPVerified Purchase

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Q: QuestionCan I use the devise without plugging it to external power?

Asked 1 year ago by CBSTBUY.

• A:Answer There is no power need from the wall, but you do need to plug into a USB source.

  Answered 1 year ago by MarciaPVerified Purchase

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Q: QuestionThis docking station does not have a very long USB-C cord from dock to laptop. Is that replaceable and is there a good one made by the same brand?

Asked 1 year ago by JustAQuestion.

• A:Answer The cable is not removable from the docking station. You can find usbc extender cables, just make sure they are rated for your use case (charging, etc.)

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionHow do I connect my hyperdrive to my iPad Pro? I have already plugged in in and placed the SD card but their isn’t any other steps to apply to next.

Asked 2 years ago by Angie.

• A:Answer It is plug and play, no driver is required. Please go to Files app on iPad, you will see the data in SD card.

  Answered 2 years ago by Hyper Products Inc

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Q: QuestionCan I use this for the Nintendo Switch 2?

Asked 2 months ago by MrFAHRENHE1T.

Q: QuestionDoes this hub work as a usb-c(input) to hdmi(output) converter?

Asked 2 months ago by Riley.

• A:Answer Sorry USB-C port does not support video.

  Answered 1 month ago by Hyper Products Inc

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Q: QuestionWhat power adapter should I use through pd 3.1 port

Asked 7 months ago by Anonymous.

Q: QuestionWhy does this not work with my Macbook Pro when connecting two monitors using the USB C ports?

Asked 8 months ago by B.

Q: QuestionIs this device compatible with the new iMac M4 desktop?

Asked 10 months ago by Mercury.

Q: QuestionWill this work with my iPad 10?

Asked 11 months ago by Anonymous.

Q: QuestionDoes this dock support extending the display of an M1 Macbook Pro (2020) to a single external monitor, instead of just mirroring?

Asked 1 year ago by Ray.

• A:Answer Yes, it will. So long as it’s the only external display.

  Answered 10 months ago by DavidRVerified Purchase

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Q: QuestionDoes any of the usb c port support Display port Alt 1.4?

Asked 2 years ago by Dna99.

Q: QuestionWould this hub support multiple usb c video output? I wan to put multiple monitors on my Laptop but i only have one usb c port. thanks

Asked 1 year ago by alopezm51.

• A:Answer I know this question is a year old, but hopefully this helps someone down the road. I just bought this specifically to output video from USB-C. It didn't work. The USB-C from the laptop outputs to a monitor and displays fine, and the HDMI from this hub works great, but no video comes out of either of the USB-C ports. The monitor powers on when you plug it in, and then displays "No Signal". The same monitor works when plugged directly into the laptop's sole USB-C port - just not this hub.

  Answered 1 month ago by Paul

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