Questions & Answers

Q: QuestionSo I'm confused on what exactly this product is? There's the cloud alpha, and the cloud alpha S. But this is advertised as a Alpha Pro which doesn't exist anywhere else. It looks like the alpha S but doesnt have the sound card. What exactly is this?

Asked 4 years ago by Ooden.

• A:Answer It’s the same product as cloud alpha. It’s just Best Buy’s exclusive color (black/gray).

  Answered 4 years ago by I34rt0sVerified Purchase

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Q: Questiondoes it work for the ps5?

Asked 4 years ago by Anonymous.

• A:Answer Yup! Sounds even better through the DualShock 5!

  Answered 4 years ago by MGSSnake

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Q: QuestionFrom your personal experience are these worth the money? And if not what are some other good options thats are somewhat budget friendly mid classish I guess?

Asked 4 years ago by Tristan.

• A:Answer Go with the cloud stingers for $50. Best headset I’ve ever owned.

  Answered 4 years ago by I34rt0sVerified Purchase

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Q: Questiondoes this work with the Xbox X series?

Asked 5 years ago by joanne.

• A:Answer yes it does

  Answered 4 years ago by HyperXVerified Purchase

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Q: QuestionDoes this mic have to charge?

Asked 5 years ago by Javier.

• A:Answer No it’s wired. No need to charge

  Answered 5 years ago by Rafael

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Q: QuestionWill this work with a cordless phone

Asked 5 years ago by mike.

• A:Answer No

  Answered 1 year ago by DionysusVerified Purchase

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Q: QuestionWhat is the manufacturer warranty on this headset

Asked 5 years ago by Jodie.

• A:Answer 2 years

  Answered 4 years ago by Brin

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Q: QuestionIs it compatible with Nintendo switch

Asked 5 years ago by Johnnyx5.

• A:Answer Yes.

  Answered 2 years ago by ShinobiNinja

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Q: QuestionCan this work with Xbox series s?

Asked 5 years ago by Matt.

• A:Answer Yes, just plug it into the controller :)

  Answered 4 years ago by Brin

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Q: QuestionDoes this mic work on the PS5?

Asked 5 years ago by DanielGurb.

• A:Answer Yes it does

  Answered 3 years ago by KeithHVerified Purchase

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Q: QuestionCan it work with a Nintendo Switch?

Asked 5 years ago by Erick.

• A:Answer Yes.

  Answered 2 years ago by ShinobiNinja

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Q: QuestionWill this headset work with next gen xboxs

Asked 5 years ago by Steel.

• A:Answer Yes it works for pc, xbox, ps, and Nintendo.

  Answered 2 years ago by ShinobiNinja

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Q: QuestionWill this headset work with Nintendo switch?

Asked 5 years ago by Amberly.

• A:Answer Yes.

  Answered 2 years ago by ShinobiNinja

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Q: QuestionI was wondering why the earcups look different than all the other HyperX headsets? Because HyperX doesn't sell Alphas Pros, they sell Alphas and Alpha S. I'm also wondering if this model is from like a year or so ago, I can't find the Alpha Pro anywhere.

Asked 5 years ago by Luke.

• A:Answer Color Black - Best Buy exclusive. https://www.hyperxgaming.com/unitedstates/us/headsets/cloud-alpha-pro-gaming-headset

  Answered 5 years ago by Anonymous

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Q: QuestionDoes this headset work on ps5?

Asked 5 years ago by joe.

• A:Answer Hey joe! Yes, the Cloud Alpha headset works on the PS5 connecting it to the DualSense Wireless Controller via the 3.5 mm jack.

  Answered 5 years ago by HyperX

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Q: Questionhow do I mute the mic

Asked 5 years ago by kas.

• A:Answer There is a switch on the cable, when you see red in the switch it is muted.

  Answered 1 year ago by KevinK

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Q: QuestionI am looking for a good headphone with microphone for my son's chromebook for online school. No gaming or anything like that but would these work for that? And yeah, then when my son is older, he can use them for gaming.

Asked 5 years ago by Deadhedge.

• A:Answer These have a great microphone and are very clear to hear and I used them for my online school work and zoom classes.

  Answered 2 years ago by ShinobiNinja

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Q: QuestionDoes this work with the switch? The mic?

Asked 5 years ago by Grams.

• A:Answer Yes it does work with a switch! Both my sister and I have a switch and will use it for the switch or Xbox 1. Just be aware there is an echo whenever you use these headphones.

  Answered 4 years ago by Hvrrvra

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Q: QuestionHi. I am interested in getting the HyperX Cloud Alpha headset that I will be using primarily on the PS4. What amplifier (besides the hyperx 7.1 soundcard) would be best to make my headset sound it's best when plugged into the PS4 controller. Thanks

Asked 5 years ago by C05M.

This question was asked about the related product: HyperX - Cloud Alpha Wired Stereo Gaming Headset for PC, PS4, Xbox One and Nintendo Switch - Gold

• A:Answer I plug mine into my Xbox controller and the surround sound comes through naturally. I don't feel like you really need an amplifier, but I am sure the HyperX designed one would work the best.

  Answered 5 years ago by Glen

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