Questions & Answers

Name: ibi - The Smart Photo Manager with Wi-Fi - White
Brand: ibi
SKU: 6382798
Price: 39.99 USD
Rating: 4 (372 reviews)

ibi - The Smart Photo Manager with Wi-Fi - White

Model:: WDBNHE0010BWT-HESN; |
SKU:: 6382798

User rating, 4 out of 5 stars with 372 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 1-20 of 70 questions

Ask a Question

QuestionIf you deleted the pictures on your phone does it also delete in Ibi. I have too many pictures on my phone and want to store them and then delete them on my phone after.
Asked 6 years ago by Cindy.
- Answer No. It's a backup rather than a sync, so it backs up your phone (or any other accounts you have added), but does not sync with them. If it was syncing, then when you deleted them from your phone they would be removed from the Ibi the next time it synced (or vice versa), but it doesn't sync, so delete away!
  Answered 6 years ago by GoVols
  Answer this question
QuestionDoes it store videos as well as photos?
Asked 5 years ago by Kev.
- Answer They were showing this on the Hallmark Channel this morning and they stated "in addition to 250,000 photos it can hold 100 hours of videos." Hope that helps!
  Answered 5 years ago by HearditonHallmarkCH
  Answer this question
QuestionCan Ibi crash? If so will you lose your photos?
Asked 5 years ago by Jana.
- Answer Yes
  Answered 5 years ago by Samuel
  Answer this question
QuestionCan i create multiple folders? Would like to separate me & my wifes photos - she an apple and me android.
Asked 5 years ago by Sethm.
- Answer Yes I have multiple folders for different videos and pics and able to label each for easy editing if necessary
  Answered 5 years ago by Alonzo773
  Answer this question
QuestionIs there a monthly fee
Asked 5 years ago by Anonymous.
- Answer According to the segment on Home & Family with Rick Demuro, there is no monthly fee.
  Answered 5 years ago by Anonymous
  Answer this question
QuestionCan I transfer photos from an IPad to the ibi? If Yes, how would I be able to do that?
Asked 5 years ago by RockabillyRebel.
- Answer From the iBi specifications. "Works with iPhone or iPad (iOS 10+), Android™ (Ver 6.0+)6". If you install the iBi app on your iPad it should be a simple transfer from the iPad to the iBi via network sharing. if you have an older version iPad you may still be able to transfer it by getting a iPad cable to USB sync cable from the vast array of Apple connection cables.
  Answered 5 years ago by Chadly
  Answer this question
QuestionDoes the unit have expandable memory available?
Asked 6 years ago by LT.
- Answer No, the hard drive cannot be changed, and there is not a slot for a memory card. I have two due to the size of my library, and it’s easy to switch back and forth to view photos
  Answered 6 years ago by RicoJ1046
  Answer this question
QuestionIs ibi the storage device for photos and videos or is it just the medium by witch the photos etc are transfered to best buy cloud or someone elses cloud??
Asked 5 years ago by 101ken.
- Answer It has a 1TB hard drive for storing photos/videos. It connects to your WIFI so you can backup photos/videos from your phone or computer.
  Answered 5 years ago by MattW
  Answer this question
QuestionCan photos/videos be taken from computers?
Asked 6 years ago by Firstcav46.
- Answer You would connect your phone to the computer via your USB charging cable. The phone should show up as a USB device. In some cases you must download a utility from the phone manufacturer's website. Then it is a process of exploring the phone, (on your computer), until you find the location where the phone stores pictures. You would the copy and paste photos from your computer to that directory on the phone.
  Answered 5 years ago by TBob
  Answer this question
QuestionI have read from one user that Mobile Data will work with this but it is meant for use with WiFi. Have you known of other successes with Mobile Data being used to transfer data from phones to the ibi unit?
Asked 5 years ago by Teresa.
- Answer I bought this for my wife who takes many photos with her iPhone and never backs up her phone. You can set your photos to copy to the ibi automatically. And.. you can access the photos from anywhere. She was recently in Florida and accessed the ibi to show some of her photos. Hope this helps you.
  Answered 5 years ago by Chief2319
  Answer this question
QuestionDoes it remove duplicates?
Asked 6 years ago by Tompkcb.
- Answer NO. THAT IS WHAT I DO NOT LIKE ABOUT THE INTERFACE.
  Answered 5 years ago by Spinner60
  Answer this question
QuestionCan the entire device or certain folders on the device be password protected
Asked 5 years ago by Racecar.
- Answer No
  Answered 5 years ago by BbZoolander
  Answer this question
QuestionDoes Ibi need to stay plugged in after I transfer photos?
Asked 5 years ago by Rockman.
- Answer It would help to recharge, which you can do through the camera or just plug the thing in the wall with the adapter
  Answered 5 years ago by BestBuyer
  Answer this question
QuestionHow many photos will ibi hold? I currently have 57,000 + on one computer.
Asked 6 years ago by Saw.
- Answer The product's literature reads 250,000+ pictures. But I imagine it all probably depends on file size.
  Answered 5 years ago by Chadly
  Answer this question
QuestionCan the files saved on the IBI be copied to another storage device as a backup in case the IBI ever crashes?
Asked 5 years ago by Fred.
- Answer I cant honestly say if you can copy to another device from ibi. I haven't tried. However for $4/month you can have it fully backed up to the cloud and access files there as well.
  Answered 5 years ago by Shawn
  Answer this question
QuestionDoes this device necessitate a monthly fee of any kind associated with using it?
Asked 5 years ago by Rita.
- Answer It does not! Works off of your wireless network from anywhere you have access to the internet/wifi. Seems to work really well for my needs. I would recommend it!
  Answered 5 years ago by Deno
  Answer this question
QuestionHow many/ much photos does it store?
Asked 5 years ago by Kirk.
- Answer The product Literature say 250,000 pictures. Probably depends on file size.
  Answered 5 years ago by Chuck
  Answer this question
QuestionUnable to setup. App not finding the device, I have tried several times. Out of 2 purchases, one opened and tried, so far NO success. If any helo would be good else both will go back (return) by end of this week! :(
Asked 4 years ago by boopas139.
- Answer I had the same problem! It's not you, it's just difficult to setup. I returned one too before I figured it out. I learned that you have to get it to start up to where to white light is blinking slowly, that's when you can set it up. It gets impatient and times out too quickly. If the light starts blinking on and off more quickly then you've missed the setup window. It's ok if that happens, you just have to reset it and start over. The reset button is on the bottom and you need like a paper clip to push it. If I remember right you have to hold is down for at least a few seconds for it to reset. Be patient and wait for the slow blinking light to come back and then try again. I also remember going back an forth in the app to set it up. Also have your wifi password ready when it asks for it. Try not to let your screen turn off on your phone while you're setting it up. The last tip is the setup app is horrible in that there are buttons you can scroll down to that aren't obvious, there's no scroll bar or any indication you need to scroll down to go to the next step or just skip something. So just keep trying, it's frustrating but you'll get it. I only figured it out by reading some of the reviews for the app. Good luck!
  Answered 4 years ago by PBERRY
  Answer this question
QuestionIf this device crashes you lose your data????? Can you be more specific, how would a crash occur?
Asked 4 years ago by Ray.
- Answer I don't own this but do know a lot about computer hardware. The unit contains a hard drive just like a computer and is subject to the same pressures, or: tipping over, drops, sudden power loss. The hard drive has cylinders and a needle and when moved fast or dropped, the needle comes in contact with the cylinders causing bad points in the hard drive. If this occurs then data can be lost and if it happens too much or is a hard drop then a "crash" can occur causing total loss of all data.
  Answered 4 years ago by Anon
  Answer this question
QuestionWhat is storage size? So far I can find nithing
Asked 5 years ago by Franki.
- Answer According to the Specifications, it stores 1000 gigabytes, or 1 terabyte.
  Answered 5 years ago by luislast
  Answer this question

Showing 1-20 of 70 questions

Questions & Answers

ibi - The Smart Photo Manager with Wi-Fi - White

Q: QuestionIf you deleted the pictures on your phone does it also delete in Ibi. I have too many pictures on my phone and want to store them and then delete them on my phone after.

Q: QuestionDoes it store videos as well as photos?

Q: QuestionCan Ibi crash? If so will you lose your photos?

Q: QuestionCan i create multiple folders? Would like to separate me & my wifes photos - she an apple and me android.

Q: QuestionIs there a monthly fee

Q: QuestionCan I transfer photos from an IPad to the ibi? If Yes, how would I be able to do that?

Q: QuestionDoes the unit have expandable memory available?

Q: QuestionIs ibi the storage device for photos and videos or is it just the medium by witch the photos etc are transfered to best buy cloud or someone elses cloud??

Q: QuestionCan photos/videos be taken from computers?

Q: QuestionI have read from one user that Mobile Data will work with this but it is meant for use with WiFi. Have you known of other successes with Mobile Data being used to transfer data from phones to the ibi unit?

Q: QuestionDoes it remove duplicates?

Q: QuestionCan the entire device or certain folders on the device be password protected

Q: QuestionDoes Ibi need to stay plugged in after I transfer photos?

Q: QuestionHow many photos will ibi hold? I currently have 57,000 + on one computer.

Q: QuestionCan the files saved on the IBI be copied to another storage device as a backup in case the IBI ever crashes?

Q: QuestionDoes this device necessitate a monthly fee of any kind associated with using it?

Q: QuestionHow many/ much photos does it store?

Q: QuestionUnable to setup. App not finding the device, I have tried several times. Out of 2 purchases, one opened and tried, so far NO success. If any helo would be good else both will go back (return) by end of this week! :(

Q: QuestionIf this device crashes you lose your data????? Can you be more specific, how would a crash occur?

Q: QuestionWhat is storage size? So far I can find nithing

QuestionIf you deleted the pictures on your phone does it also delete in Ibi. I have too many pictures on my phone and want to store them and then delete them on my phone after.

QuestionDoes it store videos as well as photos?

QuestionCan Ibi crash? If so will you lose your photos?

QuestionCan i create multiple folders? Would like to separate me & my wifes photos - she an apple and me android.

QuestionIs there a monthly fee

QuestionCan I transfer photos from an IPad to the ibi? If Yes, how would I be able to do that?

QuestionDoes the unit have expandable memory available?

QuestionIs ibi the storage device for photos and videos or is it just the medium by witch the photos etc are transfered to best buy cloud or someone elses cloud??

QuestionCan photos/videos be taken from computers?

QuestionI have read from one user that Mobile Data will work with this but it is meant for use with WiFi. Have you known of other successes with Mobile Data being used to transfer data from phones to the ibi unit?

QuestionDoes it remove duplicates?

QuestionCan the entire device or certain folders on the device be password protected

QuestionDoes Ibi need to stay plugged in after I transfer photos?

QuestionHow many photos will ibi hold? I currently have 57,000 + on one computer.

QuestionCan the files saved on the IBI be copied to another storage device as a backup in case the IBI ever crashes?

QuestionDoes this device necessitate a monthly fee of any kind associated with using it?

QuestionHow many/ much photos does it store?

QuestionUnable to setup. App not finding the device, I have tried several times. Out of 2 purchases, one opened and tried, so far NO success. If any helo would be good else both will go back (return) by end of this week! :(

QuestionIf this device crashes you lose your data????? Can you be more specific, how would a crash occur?

QuestionWhat is storage size? So far I can find nithing