Questions & Answers

Q: QuestionDoes this Insignia microwave have a turntable?

• A:Answer Yes, this microwave has a 12.4-inch glass turntable to evenly distribute heat.

Q: QuestionHow many preset functions does this microwave have?

• A:Answer This microwave has nine preset functions for common foods like popcorn and baked potatoes.

Q: QuestionWhat is the wattage of this Insignia microwave?

• A:Answer This Insignia microwave has a wattage of 1000 watts for standard microwave cooking.

Q: QuestionWhat type of display does this Insignia microwave have?

• A:Answer This microwave has an LED display that is easy to read, even in low-light conditions.

Q: QuestionChild Safety Lock..how does it work? Can you disable it?

Asked 1 year ago by Polarbear.

• A:Answer The Child Safety Lock on the Insignia™ 1.1 Cu. Ft. Countertop Microwave is designed to prevent accidental use by children. Here's how it works and how you can disable it: How It Works: - Activation: To activate the child lock, press and hold the Stop/Cancel button for three seconds. The display will show a grid or a lock icon, indicating that the lock is active. - Function: When the child lock is active, the microwave's buttons will be disabled, preventing any unintended operation. How to Disable It: - Deactivation: To disable the child lock, press and hold the Stop/Cancel button again for three seconds. The grid or lock icon will disappear from the display, indicating that the lock has been deactivated. This feature is handy for ensuring safety in households with young children. If you have any more questions or need further assistance, feel free to ask!

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is this plastic waveguide cover inside the microwave? Am i suppose to remove it?

Asked 10 months ago by Setsunai93.

• A:Answer If you are referring to the cream-colored plastic cover inside the Insignia™ 1.1 Cu. Ft. Countertop Microwave, do not remove it. This cover is attached to the microwave cavity to protect the magnetron, which is a crucial component for the microwave's operation. Patricia | Insignia Support

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it heat per seconds? Such as 15 seconds?

Asked 1 year ago by BLPrice.

• A:Answer Yes, you can enter the time in seconds.

  Answered 1 year ago by RobR

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Q: QuestionDoes it have one-touch preset programming for numeric keys? For example, if you just press the "1" key, will it heat for one minute?

Asked 3 weeks ago by Fred.

• A:Answer Yes. 1-6 is one touch. Two is 2 minutes, three is 3 minutes....

  Answered 1 week ago by UrsulaBVerified Purchase

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Q: QuestionCan you turn the sound off?

Asked 5 months ago by Anonymous.

• A:Answer You can turn off the sound of the Insignia™ 1.1 Cu. Ft. Countertop Microwave. To do this, simply press and hold the “8” key on the keypad for about three seconds while the microwave is in standby mode. Patricia | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhere was this microwave made

Asked 10 months ago by MM.

• A:Answer Thank you for your inquiry. The Insignia™ 1.1 Cu. Ft. Countertop Microwave is manufactured in China. If you have any additional questions or need further assistance with this product or any other, please don't hesitate to reach out. We're here to help!

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhere are the instructions? I didn't see any.

Asked 2 weeks ago by Anonymous.

• A:Answer It came with a user guide that incudes instructions.

  Answered 1 week ago by UrsulaBVerified Purchase

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Q: QuestionCan this microwave be built in? How much clearance is needed on top, back, and sides?

Asked 2 months ago by Larry.

• A:Answer No it cant

  Answered 1 month ago by LoganHVerified Purchase

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Q: QuestionIs the microwave cabinet a black matte finish or a gloss black? It looks more like a matte but can't tell for sure

Asked 2 months ago by Randall.

• A:Answer Gloss black

  Answered 1 month ago by LoganHVerified Purchase

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Q: QuestionIs there a way to make the light not stay on when the door is open?

Asked 3 months ago by Flea.

• A:Answer No. Nor is there a way to replace lightbulb.

  Answered 1 week ago by FrancisAVerified Purchase

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Q: QuestionA reason I bought this is it says in the Features on this page, "11 power levels Let you cook or reheat meat, vegetables, pasta and more." I got it home, hooked it up, but I don't see a "reheat" button. How do I reheat items? Pick a random power & time?

Asked 3 months ago by Robutt123.

Q: QuestionMine did not come with a turntable ring and shaft, instead there's a ring with 3 spokes fixed in place. It doesn't seem like the glass tray is nesting properly on the turntable ring assembly, it lurches slowly instead of turning smoothly. Missing a part?

Asked 4 months ago by SL.

• A:Answer Same with mine. The 2-spoke shaft is flimsy plastic and causes the glass tray to wobble and rattle, and it makes it impossible to clean around. Horrid.

  Answered 1 week ago by FrancisAVerified Purchase

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Q: QuestionIs this the only color it comes in?

Asked 4 months ago by My.

• A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave is currently available only in black. According to Best Buy’s product listing and customer Q&A, this specific model does not come in other colors. However, if you're looking for a different finish—such as white, stainless steel, or red—you might consider other Insignia microwave models or sizes, as the brand offers a variety of styles across its product line.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhy doesn't my MW have any safety beeps at the end? Hi, please reference my previous question Re: 5 or 6 safety beeps. Mine doesn't have any warning beeps, only a single I'm finished beep. I'm scared opening the door w/o counting! Suggestions? TY

Asked 4 months ago by needcoffee.

• A:Answer All modern microwaves shut off with a door switch if it’s opened during operation. I think you might need to seek therapy.

  Answered 1 month ago by LoganHVerified Purchase

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Q: QuestionHow many "safety" (don't open till beeping stops) beeps does this MW have at the end of cycle, to keep microwave from affecting you adversely? Isn't 6 times the norm? Thanks!

Asked 4 months ago by needcoffee.

• A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave typically emits five beeps at the end of its cooking cycle. These beeps serve as an audible alert to let you know the cycle has finished and it's safe to open the door. While some microwaves may beep six times or more, five beeps is within the normal range and is not unusual. These end-of-cycle beeps are not specifically a safety mechanism to protect against microwave radiation—modern microwaves are already designed with shielding and door interlocks to prevent any exposure. Instead, the beeping is simply a user-friendly feature to ensure you don’t forget your food or open the door prematurely. Keith | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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