Questions & Answers
- Model:
- NS-MW11BK5
- |
- SKU:
- 6568211
Q: QuestionWhere are the instructions? I didn't see any.
Asked by Anonymous.
- A:Answer It came with a user guide that incudes instructions.
Answered by UrsulaB
Q: QuestionCan this microwave be built in? How much clearance is needed on top, back, and sides?
Asked by Larry.
- A:Answer No it cant
Answered by LoganH
Q: QuestionIs the microwave cabinet a black matte finish or a gloss black? It looks more like a matte but can't tell for sure
Asked by Randall.
- A:Answer Gloss black
Answered by LoganH
Q: QuestionIs this the only color it comes in?
Asked by My.
- A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave is currently available only in black. According to Best Buy’s product listing and customer Q&A, this specific model does not come in other colors. However, if you're looking for a different finish—such as white, stainless steel, or red—you might consider other Insignia microwave models or sizes, as the brand offers a variety of styles across its product line.
Answered by InsigniaCustomerSupport

Q: QuestionHow many "safety" (don't open till beeping stops) beeps does this MW have at the end of cycle, to keep microwave from affecting you adversely? Isn't 6 times the norm? Thanks!
Asked by needcoffee.
- A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave typically emits five beeps at the end of its cooking cycle. These beeps serve as an audible alert to let you know the cycle has finished and it's safe to open the door. While some microwaves may beep six times or more, five beeps is within the normal range and is not unusual. These end-of-cycle beeps are not specifically a safety mechanism to protect against microwave radiation—modern microwaves are already designed with shielding and door interlocks to prevent any exposure. Instead, the beeping is simply a user-friendly feature to ensure you don’t forget your food or open the door prematurely. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionIs it normal for the top of the microwave get hot even when not in use?
Asked by Vovchik.
- A:Answer It is not normal for the top of the Insignia™ 1.1 Cu. Ft. Countertop Microwave to become hot when it is not in use. If this happens, it could be due to a nearby heat source, such as a stove or oven, causing the microwave to absorb external heat. Another possibility is poor ventilation—if the microwave is placed in a tight space or the vents are blocked, heat can build up even when the unit is idle. In some cases, an internal electrical issue might be the cause, which would require professional inspection. If the microwave was recently used, a bit of residual warmth is expected, but it should cool down quickly. If the top remains hot consistently while not in use, it’s best to unplug the unit and contact our Insignia customer support for assistance. Ivy | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes interior lights stay on while cooking?
Asked by JeanetteD.
- A:Answer Yes
Answered by Anonymous
Q: QuestionDoes it have a reminder beep every few minutes after the cycle is done?
Asked by Kati.
- A:Answer yes
Answered by AlbinapH
Q: QuestionWhy was this included when I searched for flatbed microwaves only? To me that means I DO NOT want microwaves included in results if they have a turntable.
Asked by Jane.
- A:Answer This microwave has a HOT high-power microwave tube and without a turntable the unit would overcook some areas and under cook other areas of your food. You would want a low power microwave tube in order to cook evenly without a turn table.
Answered by CliffordW
Q: QuestionIs it possible to cook something AND have the timer running at the same time?
Asked by Erle.
- A:Answer Hi there. For the Insignia™ 1.1 Cu. Ft. Countertop Microwave, it is not possible to run the timer and cook food simultaneously. The microwave's design allows either cooking or using the timer, but not both at the same time. If you need to keep track of time while cooking, you might consider using a separate kitchen timer or a timer on your phone. Ivy | Insignia Support
Answered by InsigniaCustomerSupport

Q: Questioncan it be wall mounted
Asked by Anonymous.
- A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave is designed for countertop use and is not intended to be wall-mounted. If you're looking for a microwave that can be mounted, you might want to consider an over-the-range microwave instead. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionDoes this model come in any other colors?
Asked by MJT.
- A:Answer Thank you for your inquiry! The Insignia™ 1.1 Cu. Ft. Countertop Microwave is primarily available in black. If you're looking for other color options, you might want to check out different models or sizes within the Insignia microwave range, as they offer various finishes like stainless steel and white. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionWhat side are the vent holes on?
Asked by Lucy.
- A:Answer Thank you for your inquiry! The vent holes on the Insignia™ 1.1 Cu. Ft. Countertop Microwave (Model: NS-MW11BK5) are located on the sides and the back of the unit. This design helps ensure proper ventilation and cooling during operation. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionHow long is the power cord on this model?
Asked by Edgar.
- A:Answer My cord measures about 40 inches.
Answered by Granny
Q: QuestionIs the Diboron Trioxide in the "glass" turntable? Is there risk of consuming micro quantities of Diboron Trioxide (which is a colon cancer causing agent)?
Asked by B2O3.
- A:Answer I do not believe so.
Answered by DanielC
Q: QuestionHow do you cancel the time if you want to take something out early. I tried the stop button but that didn’t work
Asked by Anonymous.
- A:Answer Open the door
Answered by user668936
Q: QuestionDoes this have the ability to lessen or mute the “beeper”? Also are the buttons backlit?
Asked by JessicaE.
- A:Answer Yes, the Insignia™ 1.1 Cu. Ft. Countertop Microwave does have the ability to mute the beeper. To mute or unmute the microwave, press and hold the 8 button for three seconds while in standby mode. However, the buttons on this model are not backlit. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: Questionis there a way to get the keypad to light up?
Asked by ed.
- A:Answer No
Answered by user668936
Q: QuestionWhat are the reviews for this product
Asked by Deb.
- A:Answer It has good reviews. The reason I bought one. I hope they are right.
Answered by Snika
Q: QuestionHow many watts, power does this have. I want 1000 watts, please. Thanks. Greg in Trumbull, CT
Asked by Anonymous.
- A:Answer This microwave is 1000 watts.
Answered by Snika
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