Questions & Answers

Name: Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White
Brand: Insignia™
SKU: 6336451
Price: 449.99 USD
Availability: InStock
Rating: 4.7 (4144 reviews)

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White

Model:: NS-UZ14WH0; |
SKU:: 6336451

User rating, 4.7 out of 5 stars with 4144 reviews.

Highly rated by customers for:

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Questionwhat is the code to open the freezer
Asked 1 year ago by Anonymous.
- Answer Hi there! Thank you for reaching us Insignia. Here's how to lock and unlock your Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - Stainless Steel: Press and hold the Lock button on the control panel for three seconds to lock the control panel. The lock icon turns on and the control panel beeps. Press again for another three seconds to unlock it. The lock icon turns off and the panel beeps. Hope this will help. If you need further assistance, don't hesitate to reach us out. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-13-8-cu-ft-garage-ready-convertible-upright-freezer-with-energy-star-certification-stainless-steel/6336450.p?skuId=6336450
  Answered 1 year ago by InsigniaCustomerSupport
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Questionis this freezer frost free?
Asked 2 years ago by Anonymous.
- Answer Yes
  Answered 2 years ago by zack
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QuestionAfter you shut the door did it lock for a second before being reopened?
Asked 2 years ago by AWOLF1985.
- Answer To my understanding, the door doesn’t lock. The lock button on the panel applies to locking the keypad so the mode doesn’t get accidentally changed. The magnets in the door do require a little extra effort to pull open, but I’m certainly ok with that.
  Answered 2 years ago by LilWillyWilly
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QuestionWhat type of refrigerant does this unit use?
Asked 3 years ago by Sal.
- Answer Hi Sal, The refrigerant used is R600a. It is an HFC-free refrigerant with no ozone depletion potential and a lower global warming potential compared to earlier refrigerants. Insignia Support Lea https://www.insigniaproducts.com/
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionThis accumulates a lot of ice. To the point where both the top shelf in freezer as well as top shelf in the door could not be used. They were simply full of ice. My question is what can we do to avoid the unnecessary ice.
Asked 3 years ago by Jamal.
- Answer 1. Don't open your freezer door longer than necessary; 2. Regularly check the gasket for damage; 3. Double-check to be sure the freezer door closes completely; 4. Only place cooled food in the freezer; 5. Do not place the freezer near warm appliances like a furnace, dryer or water heater; Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionI am having an issue with mine not being cold enough. I have it at 0 degrees and it just doesn’t seem cold.
Asked 3 years ago by Avogds.
- Answer I am using mine as a refrigerator and it's set at 35 degrees and it holds that temperature.
  Answered 3 years ago by Mike
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Questionwhat is the life span of this unit, how long would it typically last? i see some reviews that it discontinued working after 1.5-2.5 years
Asked 3 years ago by rf.
- Answer Hi Rf, Standard refrigerators usually last anywhere from 10 to 18 years, with an average life expectancy of 14 years. Compact refrigerator lifespan is even shorter, ranging from 4 to 12 years with an average life expectancy of 8 years. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance. Insignia Products Nikki https://insigniaproducts.com
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionIs there an option to purchase the fridge/freezer with the door handle on the right instead of the left as depicted in the photos?
Asked 3 years ago by Gangbuster.
- Answer Door handles can easily be reversed on almost any refrigerator door by removing a few screws and bolts —but keep track of the parts and the assembly order. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
  Answered 3 years ago by InsigniaCustomerSupport
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QuestionI have my ns-uz14wh0 set to -8. At least once a day the internal temperature increases to around +26 degrees F for a short period of time and then decreases back to below 0. Is this normal? Also, the door seal at the top of the door does not seal well.
Asked 3 years ago by BVSr.
- Answer I have the exact same issue. The freezer is set to 0F but once every 24 hours it goes up to 25F and then back down to 0F. I have a temperature alarm in it and it beeps every day at least once. I don't have any door leaks or power issues. The unit is brand new and leveled. Not sure what to do. I will call customer support and try to exchange it for a new one but I'm afraid it may come with the same issue. (most people that don't have a temperature alarm could be having the issue and just don't know about it)
  Answered 3 years ago by Ivan
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QuestionHow to hook the plug to the refrigerator
Asked 4 years ago by Anonymous.
- Answer The included power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3-prong (grounding) wall outlet.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionDo they make a larger one?
Asked 4 years ago by Anonymous.
- Answer Yes, Insignia - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator Model: NS-UZ21WH0
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionHow do I make sure that they will take the old one away? How do I order that service with this?
Asked 4 years ago by angela.
- Answer You set that up at the time of the new purchase, generally a $10 to $25 fee added to the order, or sometimes free. Best Buy is very good about their pickup and delivery policies.
  Answered 4 years ago by Alexis
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QuestionThis freezer was on display in local store but I can't get pickup or order this model. Why? (I can only get stainless model for an additional $100.)
Asked 4 years ago by Lou.
- Answer I got free delivery. I ordered on Best BUY .com. Don't go on your local store website. I got white and in came in less than a week.
  Answered 4 years ago by colleenh
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QuestionIs the temperature control panel supposed to stay lit or just the freezer/fridge mode? Everything lights up when I unlock it to change the temperature.
Asked 4 years ago by TammyPA.
- Answer No it’s not supposed to say permanently lit. Just a little dog that shows whether you’re using it as a refrigerator or the freezer. I find it to be an awesome freezer.
  Answered 4 years ago by LORIJEANNE
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QuestionWhat is the minimum room temperature this can withstand before it interferes with the functionality?
Asked 4 years ago by TS.
- Answer I’m a consumer....your question probably needs to be answered by manufacturer but I have in my garage and set as a freezer at -4 and I bought a temperature gauge to go inside. It’s maintained the temperature at -4. When using as a refrigerator and set temp at its lowest setting of 36 degrees the unit would only cool down to 40 degrees. Hope this helps.
  Answered 4 years ago by Hixson
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QuestionDoes the display on front show the existing temp on the inside?
Asked 4 years ago by tiki.
- Answer No, it displays the temp you want it at
  Answered 4 years ago by Anonymous
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QuestionCan i use this in garage , my garage temp goes below _ve. I live in Mi
Asked 4 years ago by edw.
- Answer Yes, but only in freezer mode.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionDoes this freezer have California Prop 65 warnings?
Asked 4 years ago by Naturalmama.
- Answer Yes.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionWhat are the interior dimensions without shelves or bins/ drawers?
Asked 4 years ago by Interior.
- Answer The dimensions are 24" x 23.6" x 54.25".
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionI HAVE IT IN THE GARAGE IN REFRIDGE MODE AND IT KEEPS POPPING THE BREAKER. DOES IT HAVE A AUTO SHUTOFF IF IT WORKS TO HARD OR GETS TO COLD?
Asked 5 years ago by DIO.
- Answer I’m just a consumer and cannot answer your question but be sure it’s not on extension cord plus refrigerators should be on the rated breaker size to handle the amp requirement by the manufacturer. I have mine on a 20 amp dedicated breaker.
  Answered 4 years ago by Hixson
  Answer this question

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Questions & Answers

Insignia™ - 13.8 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification - White

Q: Questionwhat is the code to open the freezer

Q: Questionis this freezer frost free?

Q: QuestionAfter you shut the door did it lock for a second before being reopened?

Q: QuestionWhat type of refrigerant does this unit use?

Q: QuestionThis accumulates a lot of ice. To the point where both the top shelf in freezer as well as top shelf in the door could not be used. They were simply full of ice. My question is what can we do to avoid the unnecessary ice.

Q: QuestionI am having an issue with mine not being cold enough. I have it at 0 degrees and it just doesn’t seem cold.

Q: Questionwhat is the life span of this unit, how long would it typically last? i see some reviews that it discontinued working after 1.5-2.5 years

Q: QuestionIs there an option to purchase the fridge/freezer with the door handle on the right instead of the left as depicted in the photos?

Q: QuestionI have my ns-uz14wh0 set to -8. At least once a day the internal temperature increases to around +26 degrees F for a short period of time and then decreases back to below 0. Is this normal? Also, the door seal at the top of the door does not seal well.

Q: QuestionHow to hook the plug to the refrigerator

Q: QuestionDo they make a larger one?

Q: QuestionHow do I make sure that they will take the old one away? How do I order that service with this?

Q: QuestionThis freezer was on display in local store but I can't get pickup or order this model. Why? (I can only get stainless model for an additional $100.)

Q: QuestionIs the temperature control panel supposed to stay lit or just the freezer/fridge mode? Everything lights up when I unlock it to change the temperature.

Q: QuestionWhat is the minimum room temperature this can withstand before it interferes with the functionality?

Q: QuestionDoes the display on front show the existing temp on the inside?

Q: QuestionCan i use this in garage , my garage temp goes below _ve. I live in Mi

Q: QuestionDoes this freezer have California Prop 65 warnings?

Q: QuestionWhat are the interior dimensions without shelves or bins/ drawers?

Q: QuestionI HAVE IT IN THE GARAGE IN REFRIDGE MODE AND IT KEEPS POPPING THE BREAKER. DOES IT HAVE A AUTO SHUTOFF IF IT WORKS TO HARD OR GETS TO COLD?

Best-selling upright freezers

Questionwhat is the code to open the freezer

Questionis this freezer frost free?

QuestionAfter you shut the door did it lock for a second before being reopened?

QuestionWhat type of refrigerant does this unit use?

QuestionThis accumulates a lot of ice. To the point where both the top shelf in freezer as well as top shelf in the door could not be used. They were simply full of ice. My question is what can we do to avoid the unnecessary ice.

QuestionI am having an issue with mine not being cold enough. I have it at 0 degrees and it just doesn’t seem cold.

Questionwhat is the life span of this unit, how long would it typically last? i see some reviews that it discontinued working after 1.5-2.5 years

QuestionIs there an option to purchase the fridge/freezer with the door handle on the right instead of the left as depicted in the photos?

QuestionI have my ns-uz14wh0 set to -8. At least once a day the internal temperature increases to around +26 degrees F for a short period of time and then decreases back to below 0. Is this normal? Also, the door seal at the top of the door does not seal well.

QuestionHow to hook the plug to the refrigerator

QuestionDo they make a larger one?

QuestionHow do I make sure that they will take the old one away? How do I order that service with this?

QuestionThis freezer was on display in local store but I can't get pickup or order this model. Why? (I can only get stainless model for an additional $100.)

QuestionIs the temperature control panel supposed to stay lit or just the freezer/fridge mode? Everything lights up when I unlock it to change the temperature.

QuestionWhat is the minimum room temperature this can withstand before it interferes with the functionality?

QuestionDoes the display on front show the existing temp on the inside?

QuestionCan i use this in garage , my garage temp goes below _ve. I live in Mi

QuestionDoes this freezer have California Prop 65 warnings?

QuestionWhat are the interior dimensions without shelves or bins/ drawers?

QuestionI HAVE IT IN THE GARAGE IN REFRIDGE MODE AND IT KEEPS POPPING THE BREAKER. DOES IT HAVE A AUTO SHUTOFF IF IT WORKS TO HARD OR GETS TO COLD?