A:AnswerI also have the same issue. It flashes as if it is pairing sub-woofer, but no sound comes from the sub. one time it seemed to pair and i heard no sound come from it but felt some vibrations. Wish I could help.
A:AnswerI had to take mine back the first time and get a replacement. After that it worked fine! But the first time my subwoofer didn't do anything either
A:AnswerDoes your tv have the Bluetooth feature. I’m using an Hisense android tv and with this sound bar in Bluetooth mode I can use the tv remote to control the volume. And using a fire cube or stick. I can tell Alexa to turn on and off the soundbar.
A:AnswerGo to Search on Amazon. Type in the full model number and the word Remote. I had the exact remote come up. Identical to the one that comes with unit.
A:AnswerThe code is emailed to you after your purchase and is for NEW accounts for Apple Music only. If you already set up an account, you cannot use the free music with that account.
