Questions & Answers
- Model:
- NS-FWM27W1
- |
- SKU:
- 6400707
Q: QuestionIs there a pedestal for this set?
Asked by LttlJo.
- A:Answer No, there isn't a pedestal for this set.
Answered by InsigniaCustomerSupport

Q: QuestionIs there a gas dryer that can be stacked on top of this?
Asked by Anonymous.
- A:Answer No, there is no Gas Dryer.
Answered by InsigniaCustomerSupport

Q: QuestionWill this washing machine stack under a stackable Whirlpool dryer model WED7500VW with dimensions 23.5 in wide and 22.5 in deep?
Asked by Sarita.
- A:Answer The washer top surface is flat and measures 23.5"W x 24"D however, it requires a compatible stacking kit hardware to secure the dryer in place. This kit is typically provided with the dryer. Without the compatible kit to secure the dryer to the washer, stacking must be avoided. Installation by a professional installer is highly recommended.
Answered by Insignia
Q: Questiondoes this include a warranty ?
Asked by warranty.
- A:Answer Hi there! Yes, the Insignia™ 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer does include a 1-year limited warranty on both parts and labor, starting from the date of purchase. To fulfill warranty claims, you'll need to provide a copy of your receipt or order number. For any questions or to check your coverage, you can contact Insignia Customer Service at 1-877-467-4289. |Angelica| Insignia Products|
Answered by InsigniaCustomerSupport

Q: Questionwhat is the stacking kit for a washer Model: NS-FDRE44W1
Asked by dfaadsf.
- A:Answer Thank you for your inquiry! The stacking kit for the Insignia™ 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer (Model: NS-FDRE44W1) is designed to securely mount a compatible Insignia dryer on top of the washer, allowing for vertical installation and saving floor space. This stacking kit typically comes included with the matching Insignia dryer, so if you purchase the washer and dryer as a set, you likely won’t need to buy it separately. However, if you already own both appliances and are missing the kit, you can purchase the stacking hardware separately through authorized parts suppliers like Encompass. It’s important to use the correct stacking kit to ensure safety and stability during operation. Keith | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionHow do you store a program in My Cycle? It seems the machine always reverts back to default settings - is there a way to have it remember the settings of the last time it ran?
Asked by jakob.
- A:Answer Hi Jakob, thank you for reaching out. Unfortunately, our Insignia Front Load washer does not have a feature to save your preferred program to the My Cycle function. However, we appreciate your feedback, as this is valuable for future product development and feature additions. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support
Answered by InsigniaCustomerSupport

Q: QuestionCan I select water temperature for any cycle?
Asked by Mimi.
- A:Answer Thank you for your inquiry! Yes, the Insignia™ 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer allows you to select the water temperature for any cycle. It offers five temperature levels to choose from, giving you the flexibility to customize your washing experience based on your needs.
Answered by InsigniaCustomerSupport

Q: QuestionWhere is trouble shooting guide? Machine draining some water in drain pan.
Asked by Anonymous.
- A:Answer The book came with the machine.
Answered by ConnieK
Q: QuestionWhat is the fastest circle time?
Asked by Zu.
- A:Answer Thanks for your inquiry, the fastest cycle time of this Insignia™ - 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer with ENERGY STAR Certification - White is typically the Quick cycle, which usually takes around 30 minutes to complete. Rolf | Insignia Support https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: QuestionWhat’s the manufacturer’s warranty on this washer?
Asked by MJ.
- A:Answer The Insignia™ 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer comes with a 1-year limited warranty for both parts and labor. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: QuestionCan I use pods with this washer?
Asked by CVZG.
- A:Answer Hello CVZG! Yes, you can use laundry pods with the Insignia™ 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer (NS-FWM27W1). This washer is designed to work with various detergent forms, including liquid, powder, gel, single-use packs (pods), and tablets. If you have any other questions about using this washer or need further assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: Questionhow to reset a Insignia stackable washer dryer when the washer gives E10 error
Asked by sue.
- A:Answer Hi Sue, thank you for letting us know your concerns. If you are experiencing an E10 it means that make sure that the water pressure is not too low. Straighten the water hose if necessary. Make sure that the inlet valve filter isn't blocked. After completing these steps, we recommend turning off the washer, waiting for about 10 minutes, and then plugging it back in. If you're still having trouble, please don’t hesitate to contact our Insignia Customer Service team for further assistance at 1-877-467-4289. We’re here to help! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: QuestionWill the washer support a 240 volts socket and work with my existing Bosch dryer in a stackable way and come with 110 volts socket support for dryer?
Asked by PG.
- A:Answer This is a 110 plug in. I used in with my existing stackable dryer in our camper.
Answered by ConnieK
Q: QuestionWhat is the process of emptying the water reservoir?
Asked by Jerome.
- A:Answer Thank you for your inquiry! To empty the water reservoir on the Insignia stackable front load washer, follow these steps. Begin by turning off the washer and unplugging it for safety. Next, locate the water reservoir, usually located at the bottom of the machine. Position a bucket or container under the reservoir to catch the water. Find the drain plug or hose, and carefully remove it to drain the water. Remember to do this slowly to prevent spillage. Once the water has drained completely, securely reattach the plug or hose. Dispose of the water properly if needed, then plug the washer back in and turn it on. Regularly emptying the water reservoir is crucial to prevent mold and maintain efficiency. Keith | Insignia Support https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: Questioncan you wash king size sheets and 4 pillow cases at same time
Asked by wendy.
- A:Answer I did with no problem
Answered by TriciaM
Q: QuestionDoes it get the shakes? I currently have a miele W1 and it shakes my whole 2nd floor even on a low spin cycle, looking to replace even though my miele is literally brand spanking new.
Asked by Ash.
- A:Answer When it begins to shake badly, we pause it. And start the cycle again. This usually fixes the problem. The problem happens because sometimes the clothes don't spread out evenly inside the drum, before the spin begins. If there's a spot that happens to gets heavy, it doesn't matter what washer you have. They will all do this. Gravity pulls most of the clothes into one spot every once in a while.
Answered by 12345
Q: QuestionBought this washer for RV camper and set it up the first day. During the first day of receiving it and hooking it up- it flashed E80 code. I am unsure how to reset or clear the code. Need help with this issue.
Asked by Kelsey.
- A:Answer Hi, Kelsey! Thank you for raising this concern. I understand you are having trouble with using the Insignia™ - 2.7 Cu. Ft. High Efficiency Stackable Front Load Washer and that you are seeing an error code, I know how inconvenient this must be. To fully resolve this, please do contact our Insignia Customer Service at 877-467-4289 to troubleshoot and to check all possible options for this. You may also check the link below for more product information. Dalainne | Insignia Support. https://www.bestbuy.com/site/insignia-2-7-cu-ft-high-efficiency-stackable-front-load-washer-with-energy-star-certification-white/6400707.p?skuId=6400707
Answered by InsigniaCustomerSupport

Q: QuestionDoes this washer have a multi-load detergent dispenser? It says it does online but doesn’t in the manual.
Asked by Lalabamaboy.
- A:Answer Hi there, Please click the user's manual link https://files.bbystatic.com/ykBOFA2a2baJgu0zrDFNXw%3D%3D/User%2Bguide and go to page 31. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionCan a gas dryer from a different company get stacked on this? What requirements should I look for?
Asked by SUD.
- A:Answer Hi Sud, it depends to the gas dryer that you have purchased from the other company. Please feel free to call Best Buy Customer Service 1-888-237-8289 for furthere assist. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

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