Questions & Answers
- Model:
- NS-AC08PWH1
- |
- SKU:
- 6393206
Highly rated by customers for: Cooling, Ease of use, Overall Performance
$349.99$349.99
Save $20
The comparable value is Comp. Value: $369.99
Page Showing 221-228 of 228 questions
Q: QuestionWhat are the dimensions? How much space is needed outside window? How heavy is it?
Asked by suetif.
- A:Answer Between the window and the screen dimensions, please!
Answered by suetif
Q: QuestionAnyone received what looks to read an error code of 8.8, continuous beeping, and all lights flashing?
Asked by KT.
- A:Answer Hi KT, I highly recommend to contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, any agent over the phone can further assist you into addressing the problem. Insignia Support Alvin www.insigniaproducts.com
Answered by InsigniaCustomerSupport

Q: QuestionMy portable AC says it has a auto shut off but it doesn’t work
Asked by Anonymous.
- A:Answer Hi there, Are you referring about the timer? If so, please follow the step below: Using the remote control 1. Press the TIMER ON (to set the ON timer) or TIMER OFF button (to set the OFF timer). 2. Press the TIMER ON or TIMER OFF button repeatedly to set the number of hours you want, then wait for two seconds. The timer turns on and the temperature setting appears in the display. 3. To turn the timer off, turn your air conditioner on or off or reset the timer to 0.0. Gem Insignia Products Please visit https://www.insigniaproducts.com/
Answered by InsigniaCustomerSupport

Q: QuestionDoes anyone know what replacement hose to buy? I tried to buy one of amazon and it didn't fit properly. I just bought this unit and the hose is broken. Insignia wont sent me a new one and wants me to drive the entire unit back to the store.
Asked by Anonymous.
- A:Answer For the Insignia™ 350 Sq. Ft. Portable Air Conditioner (Model: NS-AC08PWH1), the correct replacement exhaust hose should have a 5.9-inch diameter and typically extends up to 5 to 6 feet in length. We do not offer a replacement hose directly, and many generic hoses may not fit properly if the size is incorrect. When searching for a replacement, make sure to choose one that specifically lists 5.9 inches in diameter to ensure a proper fit. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support
Answered by InsigniaCustomerSupport
Q: QuestionCan I buy more window kit panels for this portable AC if I need to? If so, where can I buy them? I have a very long sliding glass door.
Asked by Celestial1.
- A:Answer Unfortunately, No. The exhaust hose that came with your portable air conditioner has been specifically designed for use with that particular unit. Lengthening, modifying or using a longer hose can cause the unit to operate inefficiently and will reduce the cooling effectiveness of your portable air conditioner. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Answered by InsigniaCustomerSupport
Q: QuestionWhy does unit after a short while of usage, turns its self off then turns back on? But when it turns back on, it starts to beep and it won't turn off unless I unplug it? Does anyone know why this is happening?
Asked by Noise.
- A:Answer When the drain tray if full, your air conditioner beeps eight times, P1 appears on the control panel display, and your air conditioner stops. Carefully move your air conditioner, then remove the bottom drain plug and let the water drain away in a shallow dish. Reinstall the bottom drain plug. Make sure that you reinstall it firmly to prevent leakage. Restart your air conditioner. The P1 should disappear. If the error repeats, please visit https://www.insigniaproducts.com/contact-us
Answered by InsigniaCustomerSupport

Q: QuestionWhat are the dimensions of the window venting kit?
Asked by Anonymous.
- A:Answer The attachment provided with the window insert is a very odd shape. The final piece that goes into the window insert is like a flattened oval. This is also what the hose attaches to on the window side. I was fortunate enough to have had another portable unit with an attachment that was slightly smaller but I was able to make it retro fit.
Answered by Visux
Q: QuestionThe unit will run for a little while, then it will start beeping and all of the lights start flashing. Is this an error with the unit?
Asked by Joe.
- A:Answer Mine just started doing this tonight. Did you ever find out what the issue was? I will have my husband empty it when he gets home.
Answered by Jaynessa
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