A:Answer My wife loves it because it checks a lot of boxes. However, we (like you) struggled to find reviews. We found Best Buy Canada has a similar model with some reviews. Their big complaints were very long pre-heat and burner times, and the one we have seems to follow that pattern. (Ours may have been damaged in shipment and we are awaiting the replacement next week.) Boiling water takes much longer than our prior electric, and the thing never got up to 350 when we tested it. Will try to update this comment when the replacement comes.