Questions & Answers

Q: QuestionDoes this hub require any additional drivers to function?

• A:Answer No, this hub utilizes plug-and-play technology, eliminating the need for additional drivers.

Q: QuestionHow many devices can be charged simultaneously with this hub?

• A:Answer This hub allows you to charge up to 4 devices simultaneously.

Q: QuestionWhat is the data transfer speed of this USB hub?

• A:Answer This Insignia USB hub supports data transfer speeds up to 5 Gbps.

Q: QuestionIs this USB hub backwards compatible with older USB devices?

• A:Answer Yes, this hub is backwards compatible with USB 2.0 devices.

Q: QuestionHello. Can this be used a USB Charging Station? I have multiple electronics that need to be charged through USB Plugs.

Asked 2 years ago by Chris.

• A:Answer The "Features" list for this item says it can provide up to 900ma per port at the standard USB 5 volts. In terms of using it as a charging station, it also says "offers consistent power OR CHARGE for your connected USB devices". So theoretically as long as you only use it to charge devices that can auto-charge while drawing no more than 900ma (0.9 amps) or less of 5 volt USB power per port, you would be within that that spec. That equates to around 4.5 Watts. But as with many tech questions, the answer is "it depends". Most reasonably modern phones, for example, want more current than that; particularly when fast charging which requires FAR more current. My years' old Galaxy S20+ specs say it can draw 15 watts when fast charging at standard USB 5V. More modern devices may use USB-C chargers that can also auto-change the charging voltage to provide up to 20V per port to achieve those far higher / faster charge rates. Even for user devices that also automatically provide a 5V "fallback" mode to charge slowly when they detect 5V and limited available wattage, I'd want a purpose-built phone / tablet charging station that can provide that type of amperage. I bought this hub purely to connect multiple small, low-current USB devices for usage only to a laptop such as an wired ethernet to USB connector, an SDCard reader, a USB hard drive holding an SSD, etc.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWhat type of connection cable does this have?

Asked 3 years ago by Anonymous.

• A:Answer USB five foot cord and power adapter.

  Answered 3 years ago by PHEBUSVVerified Purchase

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Q: QuestionWill the Hub work as a stand alone usb adapter without the power cord?

Asked 3 years ago by 4Happiness.

• A:Answer No, you have to connect the Hub with the power cord in order to use it. Insignia Support Mary www.insigniaproducts.com/support

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this made out of actual metal or just plastic painted to look like metal?

Asked 3 years ago by Ziggy.

• A:Answer Plastic

  Answered 3 years ago by UsbportVerified Purchase

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Q: QuestionWil this hub work for me? My OS is WIndows7 64 bit. Just returned a usb 3.0 powered hub to Monoprice that failed to install. First time ever for me that a usb hub didn't install, but Windows7 is/was waay long ago. Updating the OS is not an option.

Asked 2 years ago by blubry.

• A:Answer I would think it would. I use it on older iMacs and it works great. My iMacs are from 2012, and it works fine on them. They are before Windows 7 came out I believe. So they are older than Windows 7, maybe. I can't remember for sure. This powered port actually works great on my older iMacs. I am probably going to buy another one.

  Answered 2 years ago by JamesLVerified Purchase

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Q: QuestionWill this work okay with wireless mouse and keyboard.

Asked 2 years ago by Kevtell.

• A:Answer This will work on mouse and keyboard, might be a little overkill due to it being a powered usb

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIf this device is plugged up to AC power but nothing is plugged into it, how much power does it use? I’ll be using this occasionally but don’t want it taking lots of power when nothing is plugged up to it. Thanks!

Asked 2 years ago by Bluejay.

• A:Answer less than 20 watts

  Answered 2 years ago by BobM

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Q: QuestionHow long is the AC power adapter (the cord that plugs into the wall)?

Asked 2 years ago by AdjustableHeadphones.

• A:Answer The AC adapter wire between the wall wart and the port unit is 59 3/4 inches. The USB cable is 61 3/4 inches.

  Answered 2 years ago by SparktronVerified Purchase

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Q: QuestionWill this work if i plug this in a 3.2 slot

Asked 3 years ago by Bamaboy.

• A:Answer Yes, it works on USB 3.1 and USB 3.2. It can only transmit at 5Gbps and not up to the speed of USB 3.1 and 3.2.

  Answered 3 years ago by JosephVerified Purchase

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Q: QuestionDoes this work with Windows 11?

Asked 3 years ago by Addison.

• A:Answer Yes, no issue's with windows 11, that is what I am using with my Alienware R5 laptop. Thomas

  Answered 2 years ago by Cvtvtech98Verified Purchase

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Q: QuestionWill this work with a webcam?

Asked 3 years ago by Webcam.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs a driver update required to make this compatible with Windows 11 and if so, is it already available?

Asked 3 years ago by B737.

• A:Answer I use this device with my Windows 11 laptop, and it was Plug and Play for me. The first time I plugged it into the USB port on my computer, it was immediately recognized, and ready to go. If drivers are needed, then they install immediately once it is plugged in. I’ve had this device for about 2 weeks now, and I’m very happy with the way it functions!

  Answered 3 years ago by SHS73Verified Purchase

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Q: QuestionWill this work with a PS5?

Asked 3 years ago by SammySam.

• A:Answer No

  Answered 3 years ago by UsbportVerified Purchase

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Q: QuestionDoes this product continue to power plugged in devices even when it's primary computer is powered down? In example, charging a headset while the host computer is off.

Asked 3 years ago by Kyle.

• A:Answer Yes, I’ve used it to charge batteries for security system while computer is off.

  Answered 3 years ago by Cats20Verified Purchase

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Q: Question'1. Is this compaitble with Win 11? '2. is 5V, 900mAmp enough to power to run 2.5 inches SSD drive? '3. Is the 5V900 Amp total or per port?

Asked 3 years ago by iTrekker20211217.

• A:Answer Yes

  Answered 3 years ago by UsbportVerified Purchase

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