A:Answer Thank you for your inquiry! The Insignia Active Stylus is compatible with various iPad models, including the iPad Air (3rd generation) with a 10.5-inch display. To troubleshoot why it might not be working with your iPad, first ensure that your iPad model is indeed compatible, as the stylus should work with iPads released since 2018. Make sure the stylus is fully charged by connecting it to a power source using the included USB-C cable and charging it for at least 30 minutes. Double-tap the tail end of the stylus to turn it on, and you should see a light indicating that it is powered on. Ensure that Bluetooth is enabled on your iPad, as the stylus should automatically connect, but you might need to go to your iPad's Bluetooth settings to pair it manually. Sometimes, simply restarting your iPad can resolve connectivity issues. If you've tried these steps and the stylus still isn't working, there might be an issue with the stylus itself. In that case, contacting Insignia customer support or visiting a Best Buy store for further assistance might be helpful. Keith | Insignia Support
