Main Content

Questions & Answers

Insignia™ - Bluetooth 4.0 USB Adapter - Black-Front_Standard
Ask a Question
Page 1, showing1-10 of 100 Questions
    • Best answerBT is mostly device agnostic, I have been able to connect Windows and Android devices to Apple keyboards and Samsung phones. A very few earlier BT devices for Apple would not connect to Windows though. I connect BT keyboards on sale to my phone right in the store and if they work I buy them because they will probably work on any other device (like my many computers and tablets). It is the device driver however (like the xbox controller) which is the tricky part. No driver, no work.

      By NerdyGirl 

    • Best answerWhile I don't have those specific peripherals, I couldn't even get an Insignia brand headphones to pair with the Insignia Bluetooth dongle. So if it can't even pair with same brand headphones, then I highly doubt yours will. I can only seem to get cell phones to pair with it and nothing else whatsoever.

      By Samsquamsh 

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember
  • Q: is this compatible with tv  (5 Answers)

    By paul 

    • Best answerDoubtful. If a TV does not already support Bluetooth out of the box, installing a driver for a 3rd party dongle is unlikely.

      By ITguyenthusiastPCgamer 

  • Q: will this work with a mac  (4 Answers)

    By Anonymous 

    • Best answerIt works with my macbook air just fine.

      By Just4fun 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
    • Best answerI just bought this Bluetooth adapter for my Windows 10 desktop, in 10 sec or less Windows recognized the adapter instantly I was able to pair my Bluetooth devices with ease. this adapter works really good. I highly recommend this adapter to anyone that does not have Bluetooth on their laptop or desktop.


      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: Does this work if connected to a printer to print wireless?  (2 Answers)

    By Jeremie 

    • Best answerPrinting is better done by WiFI, not BLUETOOTH. However it still might work if your printer is capable of that. WiFi is so much more straightforward though.

      By NerdyGirl 

    • Best answerI have a Samsung smart TV. A mouse (4 button ie thumb/back button!)is easy to maneuver. A screen keyboard should pop up when needed. OR. A combo keyboard/ trackpad will have one dongle. OR. The best to describe it a keyboard remote. I'm not certain of compatibility but I do believe it will be. Or a wireless keyboard alone can work by using the tab and arrow keys to highlight your selection. Wow, lots of options. Have batteries. The bt adapter is a weirdo device I have several in my drawer.

      By Deebeezee 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: What is the driver supposed to be used?  (10 Answers)

    By Hank 

    • Best answerSee also NerdyGirl's answer. The driver can be found on You want the driver for a device named BCM20702A0. The following link worked better for me to get to this driver package: I downloaded this zip file: Driver Version: Release Date: 2014-09-25 File Size: 171.98M Supported OS: Windows 10 32 & 64bit, Windows 8.1 32 & 64bit, Windows 7 32 & 64bit, Windows Vista 32 & 64bit, Windows XP NerdyGirl is right -- the Setup.exe file in this package doesn't work, at least for my Windows 7 machine. I followed NerdyGirl's tip about manually updating the driver. Here's how: Download the zip file. Extract the driver package in the zip file. Remember where the driver package is on your computer. Go to Start: Control Panel: Device Manager. Look in the Other Devices list in Device Manager for a device named BCM20702A0. Right click on that name. Click on Update Driver Software. Choose Browse My Computer for Driver Software. Find the driver package. Choose the Win32 folder or the Win64 folder depending on what operating system is running on your computer. If you get a warning message that the driver can't be verified, click Yes to install the driver anyway. The driver install went fine for me after that. After installation, you'll see a new Bluetooth Radios category in the Device Manager. Hope this helps.

      By ThanksNerdyGirl 

    • Best answerEasily, but remember, distance is the enemy, if you're under 20ft you shoud be fine, but be careful about reaching the extremes of range, ~30ft as if it starts to drop out or gets unreliable when you're playing music at high volume, you can damage your receiver.

      By Automatikjack 

    • Best answerHi there! Actually, the USB 4.0 adapter is meant to be used with computers to enable the ability to use Bluetooth. Unfortunately it would not be able to work if you try to use it with your Pioneer car radio though. -Brian Insignia Support

      By InsigniaCustomerSupport 

Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions