Questions & Answers

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  • Question
    Is it compatible with Windows 10?   (10 Answers)

    By Rlando June 13, 2016.

    Closed to new Answers

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    • Best 
      Answer

      Yes. I have Windows 10, but my laptop was not equipped with Bluetooth capability. This adapter worked fine. Just be sure to follow directions to download proper drivers to go with the adapter.

      By BrentMsldn July 15, 2016.

    • Question
      What is the driver supposed to be used?   (5 Answers)

      By Hank December 7, 2016.

      Answers
      • Best 
        Answer

        See also NerdyGirl's answer. The driver can be found on http://www.driverscape.com You want the driver for a device named BCM20702A0. The following link worked better for me to get to this driver package: http://www.driverscape.com/download/bcm20702a0. I downloaded this zip file: Driver Version: 12.0.0.9980 Release Date: 2014-09-25 File Size: 171.98M Supported OS: Windows 10 32 & 64bit, Windows 8.1 32 & 64bit, Windows 7 32 & 64bit, Windows Vista 32 & 64bit, Windows XP NerdyGirl is right -- the Setup.exe file in this package doesn't work, at least for my Windows 7 machine. I followed NerdyGirl's tip about manually updating the driver. Here's how: Download the zip file. Extract the driver package in the zip file. Remember where the driver package is on your computer. Go to Start: Control Panel: Device Manager. Look in the Other Devices list in Device Manager for a device named BCM20702A0. Right click on that name. Click on Update Driver Software. Choose Browse My Computer for Driver Software. Find the driver package. Choose the Win32 folder or the Win64 folder depending on what operating system is running on your computer. If you get a warning message that the driver can't be verified, click Yes to install the driver anyway. The driver install went fine for me after that. After installation, you'll see a new Bluetooth Radios category in the Device Manager. Hope this helps.

        By ThanksNerdyGirl December 31, 2016.

      • Question
        Does this device transmit and receive?   (10 Answers)

        By Anonymous June 15, 2016.

        Closed to new Answers

        Answers
      • Question
        is this compatible with tv   (5 Answers)

        By paul August 7, 2016.

        Answers
        • Best 
          Answer

          Doubtful. If a TV does not already support Bluetooth out of the box, installing a driver for a 3rd party dongle is unlikely.

          By ITguyenthusiastPCgamer August 22, 2016.

        • Question
          will this work with a mac   (4 Answers)

          By Anonymous January 14, 2017.

          Answers
          • Best 
            Answer

            It works with my macbook air just fine.

            By Just4fun January 18, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          This is a Universal Bluetooth adapter right? So I should be able to connect a console controller (x-box, Wiiu etc...) to my computer right?   (5 Answers)

          By Gaming November 25, 2016.

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          • Best 
            Answer

            BT is mostly device agnostic, I have been able to connect Windows and Android devices to Apple keyboards and Samsung phones. A very few earlier BT devices for Apple would not connect to Windows though. I connect BT keyboards on sale to my phone right in the store and if they work I buy them because they will probably work on any other device (like my many computers and tablets). It is the device driver however (like the xbox controller) which is the tricky part. No driver, no work.

            By NerdyGirl December 27, 2016.

          • Question
            Does it support windows XP?   (5 Answers)

            By Anonymous June 28, 2016.

            Answers
            • Best 
              Answer

              Yes.

              By Bobbobb6 July 11, 2016.

            • Question
              Does this work if connected to a printer to print wireless?   (2 Answers)

              By Jeremie December 26, 2016.

              Answers
              • Best 
                Answer

                Printing is better done by WiFI, not BLUETOOTH. However it still might work if your printer is capable of that. WiFi is so much more straightforward though.

                By NerdyGirl December 27, 2016.

              • Question
                I have Windows 10. If I plug this into my USB port, will I be able to send a signal from my computer to play my ITunes music which is on my computer to my Bluetooth stereo receiver and speakers?   (5 Answers)

                By Ike August 7, 2016.

                Answers
                • Best 
                  Answer

                  Easily, but remember, distance is the enemy, if you're under 20ft you shoud be fine, but be careful about reaching the extremes of range, ~30ft as if it starts to drop out or gets unreliable when you're playing music at high volume, you can damage your receiver.

                  By Automatikjack August 12, 2016.

                • Question
                  I have a pioneer car radio with a usb port that will receive via cable from my smart phone, will this work in place via bluetooth transmission for music off my phone?   (5 Answers)

                  By Ridgerompersam July 10, 2016.

                  Answers
                  • Best 
                    Answer

                    Hi there! Actually, the USB 4.0 adapter is meant to be used with computers to enable the ability to use Bluetooth. Unfortunately it would not be able to work if you try to use it with your Pioneer car radio though. -Brian Insignia Support

                    By InsigniaCustomerSupport July 11, 2016.

                    • Brand Representative

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