Questions & Answers

Q: QuestionIs this USB adapter compatible with a MacBook?

• A:Answer Yes, this adapter is compatible with Apple MacBooks and other USB-C enabled devices.

Q: QuestionWhat is the maximum data transfer speed of this adapter?

• A:Answer This adapter supports data transfer speeds up to 5 Gbps.

Q: QuestionDoes this Insignia adapter require any additional software for setup?

• A:Answer No, this adapter has a plug-and-play design and does not require any additional software for setup.

Q: QuestionWhy should I choose this Insignia adapter?

• A:Answer This adapter is officially certified for compatibility across a wide range of devices.

Q: QuestionHow long is the cable on this adapter?

• A:Answer The cable on this adapter is 0.49 feet long.

Q: QuestionWill this work on Apple MacBooks !?

Asked 3 years ago by Meze.

• A:Answer This USB-C to USB Adapter lets you connect standard USB products to your Mac, iPad and other USB-C enabled products.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionI don't see a spec anywhere. Is this USB 3.1 Gen 1 or Gen 2? Thanks,

Asked 3 years ago by penskeford.

• A:Answer I connected an external harddrive using this cable. It transferred at least 100 MBps

  Answered 3 years ago by WhyDoINeedADisplayName

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Q: QuestionIs the USB Adapter for USB 3?

Asked 3 years ago by Anonymous.

• A:Answer Yes, this adapter is USB 3.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow Long Is The Cable??

Asked 3 years ago by Dragoninja.

• A:Answer 7-8" tip to tip

  Answered 3 years ago by WhyDoINeedADisplayName

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Q: QuestionWill this allow me to download pictures from samsung a15 android onto a thumb drive

Asked 5 months ago by Anonymous.

• A:Answer Yes.

  Answered 4 months ago by KennethRVerified Purchase

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Q: QuestionThe product description mentions iPads are supported but in the "System Requirements" iPadOS isn't listed. Will this support data/file transfer from iPad Pro (2018) to USB?

Asked 7 months ago by Sdhila.

• A:Answer Hi Sdhila, thank you for reaching out. We apologize for the missing information on our product. The reason the operating systems for mobile and iPad devices are not listed in the System Requirements is because they do not require specific system requirements like computers, desktops, or laptops do. I hope this information is helpful, and if you have any further questions, please feel free to ask! - Carl | Insignia Support

  Answered 7 months ago by InsigniaCustomerSupport

  
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Q: QuestionI have a new 2025 Toyota Corolla and my USB flash drive with music is not recognized however my iPhone with its lightening cable works and plays music from my phone. Since this is also a cable, will this work in newer cars with a flashdrive? Thanks.

Asked 10 months ago by Giani.

• A:Answer The Insignia™ USB-C to USB Adapter should work with your 2025 Toyota Corolla to connect a USB flash drive. This adapter allows you to connect standard USB devices to USB-C enabled ports, which should be compatible with your car's USB ports. However, if your car's system is not recognizing the flash drive, it might be due to the file format of the drive or the files on it. Here are a few things to check: 1. File System: Ensure your USB flash drive is formatted to FAT32 or exFAT, as these are commonly supported by car audio systems. 2. File Types: Verify that the music files are in a format supported by your car's audio system (e.g., MP3, AAC). 3. Folder Structure: Sometimes, organizing the files into folders can help the car's system recognize and read the files correctly. If these steps don't resolve the issue, it might be worth consulting your car's manual or contacting Toyota support for further assistance. I hope this helps! Let me know if you have any other questions or need further assistance.

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work to connect to my new MacBook Pro 16 inch with M1 pro chip to connect my Seagate 5TB back up drive that I use with a timeline time machine?

Asked 2 years ago by MOGV.

• A:Answer I’m using this exact adapter to connect my m1 MacBook Pro 16 to a 5 TB western digital passport drive and it works great.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionWould this work with a wireless keyboard/mouse dongle without causing any sort of delay? It's for everyday desktop use.

Asked 3 years ago by thewriter.

• A:Answer It should. Data is wired correctly on this cable.

  Answered 2 years ago by Frugal1Verified Purchase

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Q: QuestionWill this work to connect a Brother HL L2320D printer USB cable to my Lenova 7 laptop two in one?

Asked 1 year ago by technotta78.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ USB-C to USB Adapter should work to connect your Brother HL L2320D printer to your Lenovo 7 laptop. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-usb-adapter-black/6473492.p?skuId=6473492

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: Questionwill this allow to connect a USB thumb drive to a USB connection on my surface pro 9

Asked 1 year ago by MER.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ USB-C to USB Adapter should allow you to connect a USB thumb drive to a USB connection on your Surface Pro 9. Keith | Insignia Support https://www.bestbuy.com/site/insignia-usb-c-to-usb-adapter-black/6473492.p?skuId=6473492

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this device work with galaxy 21s?

Asked 2 years ago by MalteseFalcon.

• A:Answer I syned my Galaxy 22 Ultra to it and I can see the phone screen on the computer, controlling it as if I was doing it on my phone myself.

  Answered 1 year ago by SaintChevelleVerified Purchase

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Q: QuestionCan this be used for a 1/2 inch plug in to fit into my usb port on my Subaru Outback?

Asked 2 months ago by CR.

Q: QuestionIs the insignia adapter comparable with Lenovo Yoga tablets?

Asked 2 months ago by Anonymous.