Questions & Answers

Q: QuestionCan I use this robot vacuum with a voice assistant?

• A:Answer Yes, you can pair this robot vacuum with Alexa, Siri, or Google Assistant-enabled devices.

Q: QuestionDoes the robot vacuum and mop work on both wet and dry messes?

• A:Answer Yes, the Roomba Combo i5 is designed for both wet and dry floor cleaning.

Q: QuestionHow does the robot vacuum handle different floor types?

• A:Answer The robot vacuum has Dual Multi-Surface Rubber Brushes that adjust to different floor types.

Q: QuestionHow long can the robot vacuum go without needing to be emptied?

• A:Answer When used with the compatible Self-Emptying Clean Base, you can have up to 60 days of worry-free vacuuming.

Q: QuestionWhat kind of cleaning system does this robot vacuum use?

• A:Answer This robot vacuum uses a 4-Stage Cleaning System with Dual Multi-Surface Rubber Brushes.

Q: QuestionWhen the mop and vacuum attachment is on, how does the machine adjust for area rugs that are on the hard wood or tile floors that require mopping? Does the machine detect there's a rug and not go up onto the area rug and wet it? Please inform.

Asked 1 year ago by dbone1d.

• A:Answer Hello dbone1d, with the Vacuum Bin installed, the Roomba Combo i5/i5+ will deliver thorough vacuum cleaning on hard floors and carpets. Swapping to the Combo Bin will add an additional level of cleaning with mopping on hard floors. When using the Combo Bin, carpets and rugs should be rolled up or removed from the room to keep them clean and dry. Alternatively, users can use the iRobot Home App or their voice assistant to send their Combo i5/i5+ to clean rooms without rugs or carpets.

  Answered 1 year ago by iRobot representative

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Q: QuestionIs there a iRobot Roomba model that works with 220 or multi voltage voltage, available in the store? thanks

Asked 1 year ago by Marcos.

• A:Answer Hello Marcos, Some of our products like the Clean base have region specific voltage, so we would recommend that you only purchase a robot in the country you intend to use it in. The Roomba J7 and I7 come to mind as robots that work on 220V

  Answered 1 year ago by iRobot representative

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Q: QuestionCan you assign the robot different rooms?

Asked 1 year ago by Koolaid.

• A:Answer Through the App, you can have the Roomba clean the entire house, or choose which room you’d like your vacuum to clean after it’s completed it’s mapping run.

  Answered 1 year ago by Jrosiere23Verified Purchase

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Q: QuestionDoes this include base or no?

Asked 2 months ago by Anonymous.

Q: QuestionIs this compatible with 5 ghz

Asked 6 months ago by Kate.

• A:Answer Hello Kate, The Roomba Combo i5 robot is only compatible with 2.4 GHz connection.

  Answered 6 months ago by iRobot Team

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Q: QuestionDoes this robot vacuum good for pet hair?

Asked 8 months ago by Joellebelle.

• A:Answer Good

  Answered 7 months ago by RicardoMVerified Purchase

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Q: QuestionHow do I return product if unsatisfied with purchase?

Asked 9 months ago by Joe.

• A:Answer Hello Joe, We are so sorry to hear that you weren't happy with your Roomba Combo i5 and wish to return it. Please contact us at https://homesupport.irobot.com/s/contact-support-info, so we can initiate the return process.

  Answered 9 months ago by iRobot Team

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Q: Questionhow much and how dirty can the machine work for until we need to wash the pad?

Asked 1 year ago by fay.

• A:Answer Hello Tay, Please check out the complete mopping guide for the robot, including maintenance - https://homesupport.irobot.com/s/article/54001

  Answered 9 months ago by iRobot Team

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Q: QuestionHello, how many Wh has this roomba?

Asked 1 year ago by V.

• A:Answer Hello V, The runtime of the robot is 75 minutes with a battery that is 1800mAh Li-Ion

  Answered 9 months ago by iRobot Team

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Q: QuestionCan this unit be operated with just the manual push of a button, without wifi or internet?

Asked 1 year ago by Justasking.

• A:Answer Hello, Yes, the robot can simply be operated using the "Clean" button, and it will create a map of the environment and perform cleaning missions, but you would be missing on a lot of features.

  Answered 1 year ago by iRobot representative

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Q: QuestionWhen it inevitably fails, can we return it for our money back in 6 months?

Asked 1 year ago by UnhappyCustomer.

• A:Answer Hello, The return period for the iRobot USA official website is 60 days from the date of shipment, please refer to https://about.irobot.com/returns and the return period for Best Buy differs, as seen here - https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014&intl=nosplash

  Answered 1 year ago by iRobot representative

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Q: QuestionDoes the i5 combo self empty?

Asked 1 year ago by Desirae.

• A:Answer no

  Answered 1 year ago by AbrahamMVerified Purchase

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Q: QuestionIs the mopping pad washable?

Asked 2 years ago by Mike.

• A:Answer yes

  Answered 1 year ago by AbrahamMVerified Purchase

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Q: QuestionCan i plug it in 220V?

Asked 2 years ago by Zo.

• A:Answer No solo a luz normal

  Answered 1 year ago by IrasemaGVerified Purchase

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