Questions & Answers

Q: QuestionCan I use this robot vacuum with a voice assistant?

• A:Answer Yes, you can pair this robot vacuum with Alexa, Siri, or Google Assistant-enabled devices.

Q: QuestionDoes the robot vacuum and mop work on both wet and dry messes?

• A:Answer Yes, the Roomba Combo i5 is designed for both wet and dry floor cleaning.

Q: QuestionHow does the robot vacuum handle different floor types?

• A:Answer The robot vacuum has Dual Multi-Surface Rubber Brushes that adjust to different floor types.

Q: QuestionHow long can the robot vacuum go without needing to be emptied?

• A:Answer When used with the compatible Self-Emptying Clean Base, you can have up to 60 days of worry-free vacuuming.

Q: QuestionWhat kind of cleaning system does this robot vacuum use?

• A:Answer This robot vacuum uses a 4-Stage Cleaning System with Dual Multi-Surface Rubber Brushes.

Q: QuestionWhen the mop and vacuum attachment is on, how does the machine adjust for area rugs that are on the hard wood or tile floors that require mopping? Does the machine detect there's a rug and not go up onto the area rug and wet it? Please inform.

Asked 2 years ago by dbone1d.

• A:Answer Hello dbone1d, with the Vacuum Bin installed, the Roomba Combo i5/i5+ will deliver thorough vacuum cleaning on hard floors and carpets. Swapping to the Combo Bin will add an additional level of cleaning with mopping on hard floors. When using the Combo Bin, carpets and rugs should be rolled up or removed from the room to keep them clean and dry. Alternatively, users can use the iRobot Home App or their voice assistant to send their Combo i5/i5+ to clean rooms without rugs or carpets.

  Answered 2 years ago by iRobot representative

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Q: QuestionIs there a iRobot Roomba model that works with 220 or multi voltage voltage, available in the store? thanks

Asked 2 years ago by Marcos.

• A:Answer Hello Marcos, Some of our products like the Clean base have region specific voltage, so we would recommend that you only purchase a robot in the country you intend to use it in. The Roomba J7 and I7 come to mind as robots that work on 220V

  Answered 2 years ago by iRobot representative

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Q: QuestionCan you assign the robot different rooms?

Asked 2 years ago by Koolaid.

• A:Answer Through the App, you can have the Roomba clean the entire house, or choose which room you’d like your vacuum to clean after it’s completed it’s mapping run.

  Answered 2 years ago by Jrosiere23Verified Purchase

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Q: QuestionDoes this need/take ‘mapping’?

Asked 1 month ago by Wesalena.

• A:Answer Yes it does but it maps on its own. Once it’s done, all you have to do is make any adjustments to the room dividers and label each room.

  Answered 1 month ago by AnonymousVerified Purchase

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Q: QuestionDoes the self emptying base come with this or is it separate?

Asked 1 month ago by Curious.

• A:Answer This Roomba Combo J5 will come with the charging station, not the auto-empty clean base.

  Answered 1 month ago by iRobot Team

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Q: QuestionCan it be used for 220V?

Asked 2 months ago by CELESTERM.

• A:Answer The Roomba Combo j5 robot itself is generally compatible with 220V-240V, but the Clean Base (charging station) may be region-specific and risky to use with a simple plug adapter. While the charger is often dual-voltage (100-240V), using a 120V-specific base on 220V can damage it. Additionally, using a robot outside the country it was purchased from will void its warranty.

  Answered 2 months ago by iRobot Team

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Q: QuestionCan it be scheduled to run through the app?

Asked 2 months ago by AliF.

• A:Answer Yes, it can be scheduled to run through the app. You can also start a run on demand through the app as well.

  Answered 1 month ago by MzRoseVerified Purchase

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Q: QuestionMy J7+ robot died. Can this robot be used with this auto empty dock?

Asked 6 months ago by ALarg.

This question was asked about the related product: iRobot - Roomba Combo j5 Robot Vacuum and Mop - Graphite

• A:Answer Hello ALarg, Yes, the self emptying dock is the same for all the j series robots. However, if you buy the robot without the self empty dock (it will come with a smaller dock that only charges), you will also need to buy a new bin with evac port, as it won't have the flap on the bottom needed for emptying.

  Answered 6 months ago by iRobot Team

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Q: QuestionDoes this include base or no?

Asked 6 months ago by Anonymous.

• A:Answer Yes

  Answered 3 months ago by ShayVerified Purchase

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Q: QuestionIs this compatible with 5 ghz

Asked 10 months ago by Kate.

• A:Answer Hello Kate, The Roomba Combo i5 robot is only compatible with 2.4 GHz connection.

  Answered 10 months ago by iRobot Team

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Q: QuestionDoes this robot vacuum good for pet hair?

Asked 1 year ago by Joellebelle.

• A:Answer Good

  Answered 11 months ago by RicardoMVerified Purchase

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Q: QuestionHow do I return product if unsatisfied with purchase?

Asked 1 year ago by Joe.

• A:Answer Hello Joe, We are so sorry to hear that you weren't happy with your Roomba Combo i5 and wish to return it. Please contact us at https://homesupport.irobot.com/s/contact-support-info, so we can initiate the return process.

  Answered 1 year ago by iRobot Team

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Q: Questionhow much and how dirty can the machine work for until we need to wash the pad?

Asked 1 year ago by fay.

• A:Answer Hello Tay, Please check out the complete mopping guide for the robot, including maintenance - https://homesupport.irobot.com/s/article/54001

  Answered 1 year ago by iRobot Team

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Q: QuestionHello, how many Wh has this roomba?

Asked 1 year ago by V.

• A:Answer Hello V, The runtime of the robot is 75 minutes with a battery that is 1800mAh Li-Ion

  Answered 1 year ago by iRobot Team

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