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Questions & Answers

Page Showing 1-4 of 4 questions
  • QuestionCan this support 2 additional monitors to a lap top

    Asked by Anonymous.

    • Answer Yes, with the required drivers installed on the computer. Depending on the OS you have, different instructions apply.

      Answered by J5create Team

  • QuestionI am having trouble with my monitor coming up, it is a Vizta which has both ports. I think I need to replace the cable.

    Asked by Linda.

    • Answer The USB 3.0 to HDMI & VGA Multi-Monitor Adapter requires an installation of a driver for functionality. If the computer has network access and administrative rights, Windows can automatically install the driver when the device is plugged in or visit j5create website and under the Support tab, download and install the required drivers manually.

      Answered by J5create Team

  • QuestionWil this work on Samsung tv? Thnks, lefteyeyob

    Asked by lefteyeyob.

    • Answer For the USB 3.0 to HDMI & VGA Multi-Monitor Adapter to work on a Samsung TV. You would need to connect the Adapter to a computer with an available USB Type-A port (USB 3.1 / 3.0 is recommended). This Adapter will also require an installation of a driver. Drivers are located on j5create website under the "Support" tab. Once installation is completed, connect either the VGA or HDMI to your TV, with the correct input source selected. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.

      Answered by J5create Team

  • QuestionMy laptop has one hdmi port. I have two monitors, I would like to add: one is a VGA and the other hdmi. Is there a splitter for this setup?

    Asked by CentralVAShopper.

    • Answer The JUA360 does allow connectivity for an additional VGA and HDMI monitor to your computer on top of the built-in HDMI. If you require further assistance, feel free to contact support on the casing and a rep will be ready to assist.

      Answered by J5create Team