A:AnswerI use this to transmit from one of our cameras about 50ft away with a semi-clear line of sight. If you could imagine the room as a huge rectangle. My production suite is to the far right behind glass, and drywall with metal beams. The camera is to the far left of the room along the same wall and I get a really good signal. It does not compare to my Hollyland Mars transmitter and receiver, but it makes for a great stationary 3rd camera option.
A:AnswerPlease contact our customer service department for further help with this issue. Their information can be found on the back of the box and on the support tab on our website.
A:AnswerThe Wireless Display HDMI Extender has not been tested with the apple tv. I recommended reaching out to Apple customer support to help verify if the apple tv is compatible with the ScreenCast. Thank you.
A:AnswerThis question did not originate from me. I got my unit working on the same day that I bought the unit, however I had to go back on that same day and bought a spliter because the unit that i bought did not have two HDMI connections.
A:AnswerThe Wireless Display HDMI Extender is intended to connect to cable box via transmitter and the receiver to an additional display. Will not support (2) display's if you have a splitter. ** If you require further assistance; please contact the j5create Technical Support team and a specialist will be ready to assist you. Their information can be found on our website under the "Support" tab. Thank you.
A:AnswerYes, the Wireless Display HDMI Extender will work on non-ARC/eARC HDMI. Make sure the units are paired and connect the TX unit to a computer, DVD/ Blu-ray players, etc, and RX unit to an available display.
A:AnswerThe Wireless Display HDMI Extender is intended to connect to a computer, DVD player, console via Transmitter and connect a display (TV, monitor or projector) via Receiver.
A:AnswerIn order to better understand the setup and provide technical support, we recommend that you contact the technical support team printed on the packaging and a specialist will be glad to assist.
