Questions & Answers

Q: QuestionHow do I install the drain hose into the floor drain. No way to physically put it in. How long should the hose be. This is a 15 in built in ice maker

Asked 4 years ago by Hoop.

• A:Answer Hello Hoop! Please see the link for the proper Installation Instructions for this model. https://bit.ly/2UkpKO0 We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is printshield stainless steel?

Asked 4 years ago by Tom.

• A:Answer Hi Tom, The printshield stainless steel helps prevent fingerprints and smudges on the appliance.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat kind of door does it have

Asked 4 years ago by Anonymous.

• A:Answer Depth of the ice maker

  Answered 3 years ago by Anonymous

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Q: Questionhow wide is this ice maker model no.kuid508 hbl and how long to get a black one

Asked 4 years ago by artg66.

• A:Answer artg66, model number KUID508EBL has a width of 17 7/8 inches. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance with availability. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow do I find what filter goes in this icemaker. the model number is KUID308HPS Ser - UX330875

Asked 4 years ago by Jude.

• A:Answer Hello Jude. Model KUID308HPS uses Water Filter F2WC9I1. We hope this helps!

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHow far out is the back order on this 18" ice maker?

Asked 4 years ago by Duey.

• A:Answer Hello Duey. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionIs it necessary that you install a osmosis water supply system for a gravity drain system ?

Asked 4 years ago by Steelman.

• A:Answer Hi BigD, we suggest going to the product help page for this unit and looking at the installation documents for the installation requirements. Here is the link to that page, you will find the document under "manuals and literature" https://bit.ly/30WjHyP

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionHOW LONG IS THE ELECTRICAL CORD TO THE ICE MAKER PART # KUID308HPS?

Asked 4 years ago by BigD.

• A:Answer Hello BigD, the electrical requirements for the KUID308HPS show were your electrical and plumbing fixtures need to be located for proper installation. Please see page 3 for the best location information: https://bit.ly/3oAA25W. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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Q: QuestionWhat is the expected energy consumption of this appliance per month? Is this energy star certify? Thx!

Asked 5 years ago by AZShopper.

• A:Answer Hello AZShopper, this appliance is not energy star certified.

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionWhat is Printshield Stainless???

Asked 5 years ago by Meeps.

• A:Answer Easy-clean PRINTSHIELD finish resists smudges and fingerprints. The specialized coating for stainless steel is easy to clean with just water and a soft cloth

  Answered 5 years ago by KitchenAidTeam

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Q: QuestionDoes this model come in black?

Asked 5 years ago by Shep.

• A:Answer Yes, this model comes in black. (Model #: KUID508HBL)

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI would like to know what type of ice does this make and the size of the ice. Thanks

Asked 5 years ago by Tati.

Q: QuestionIs a drain pump an option with this ice maker? and What are the differences between this unit and the Model KUIO18NNZS other than the obvious 'pounds of ice'? What are the other differences?

Asked 6 years ago by JeanneB.

• A:Answer JeanneB, there is no drain pump option for this model . You can visit our website to compare our icemaker models here: https://www.kitchenaid.com/major-appliances/refrigeration/undercounter/ice-makers.html

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionDoes the door pull open forward or swing from left or right?

Asked 6 years ago by Anonymous.

• A:Answer The door pulls open forward for this KitchenAid® Icemaker.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionWhat is the exact measurement? 18 inches wide?

Asked 6 years ago by Anonymous.

• A:Answer Hello! The dimensions are: Cutout Depth (in) 25, Cutout Height (in) 34 1/2, Cutout Width (in) 18, Depth 25 5/8, Depth Closed Excluding Handles 23 1/8", Depth Closed Including Handles 25 5/8, Depth Excluding Doors 21 1/2, Depth With Door Open 90 Degree 44 1/8. Thank you for your inquiry on our KitchenAid appliances.

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionDoes a drain come with this or priced separately?

Asked 6 years ago by Nubird.

• A:Answer Hello Nubird, this Ice Maker has a gravity drain. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our KitchenAid appliances!

  Answered 6 years ago by KitchenAidTeam

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Q: QuestionDoes this model have a build in drain pump?

Asked 4 years ago by Mark.

• A:Answer Hi Mark, No this model does not come with a drain pump. Once would need to be purchased for it. We hope this helps.

  Answered 4 years ago by KitchenAidTeam

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