Questions & Answers
- Model:
- 83JE002LUS
- |
- SKU:
- 6617089
Highly rated by customers for: Performance, Download Speed
$899.99Your price for this item is $899.99
Comp. Value: $1,299.99
The comparable value price is $1,299.99
Page Showing 1-11 of 11 questions
Q: QuestionWhat does "LOQ" mean for the Lenovo Laptop computers?
Asked by TheTrialTECH.
- A:Answer Hey TheTrialTECH, The LOQ series is the name of a gaming series that's tiered below the Lenovo Legion devices. While LOQ devices may not feature the premium aluminum, chassis RGB designs and high-end performance that Legion devices are known for, they still pack a punch with a focus on performance and value at a competitive price. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionWhat is the memory of the graphic card?
Asked by Lucianak.
- A:Answer Hey Lucianak, This LOQ 15's RTX 5060 features 8GB GDDR7 graphics memory. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionIs the keyboard backlight RGB or white? Also, what is the battery capacity?
Asked by Yonder.
- A:Answer Hey Yonder, This LOQ 15 features a white backlit keyboard and a 60Wh battery. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionHi is there an option for upgrading this notebook with an additional 16gb RAM and 1TB SSD instead of the 512GB that you could offer from your product range? If so, what would be the extra charge?
Asked by Peter.
- A:Answer Hey Peter, While this system could support these upgrades, there is currently not a Best Buy sold LOQ 15 offering with those specifications. Although, you can view the Legion Pro 5 options on Best Buy's site currently if you'd like a system with double the storage and memory. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionHey I saw reviews online about many lenovo loq laptops having dead motherboard after some use. I am really worried about this. Has the problem been solved? Thanks
Asked by Jet.
- A:Answer Hey Jet, We appreciate your interest in our products and understand your concern. We wish to share that the LOQ 15 series, along with a wide range of our other products, undergoes testing and quality control to help ensure we provide great, reliable, quality products for you and other potential users. We assure you that our quality teams are on it and there are no recent noted issues regarding motherboard function with our LOQ laptops. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert
Q: QuestionDoes this ship with 170w charger or the 245w charger?
Asked by Creamy.
- A:Answer Hey Creamy, This LOQ 15 ships with a 245W power adapter in the box. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs there another slot for an additional NvMe?
Asked by GT.
- A:Answer Hey GT, Yes, this LOQ 15 features an open M.2 2280 SSD slot for storage expansion. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionIs the RAM extendable? It comes with 16GB does it have open slot to add extra RAM?
Asked by Soumi.
- A:Answer Hey Soumi, Yes, memory is upgradable with this LOQ 15. The included memory is 1x 16GB DDR5 memory module, leaving an open slot for easy upgradability. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionLenovo - LOQ 15.6" Full HD Gaming Laptop - Intel Core i7-13650HX - 16GB Memory - NVIDIA GeForce RTX 5060 - 512GB SSD - Luna Grey, - Has Lenovo fixed dead Motherboard issue in LOQ as there are several users posts are claiming to be the case ?
Asked by Asif.
- A:Answer Hey Asif, We appreciate your concern and inquiry in our products. We remain vigilant and diligent with any product issues, as we wish to provide the best experience for our users. After investigation, there is no record of consistent component issues with this model of LOQ 15 laptops, but nonetheless, if you ever run into any issues with your laptop, we're happy to help! We hope that this helps you feel confident in our products, nearly as much as we are. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionDoes this laptop have advanced Optimus or a MUX switch?
Asked by Brandon.
- A:Answer Hey Brandon, This LOQ 15 does feature a MUX switch as well as Advanced Optimus. You can select the GPU working mode in the Lenovo Vantage app under the Gaming Settings tab. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Q: QuestionHello, my question is that when a product appears online as "coming soon", how much time is that approximately? Im asking because im interested in one of the Lenovo LOQ. Thank you.
Asked by Laura.
- A:Answer Hi Laura, We appreciate your interest in our products. The time between a product appearing online with a "Coming Soon" indicator regarding availability and when it can be ordered can vary depending on various circumstances. We recommend opting in for the "Notify Me" option under the Coming Soon label to receive updates on product availability. Please feel free to reach out to us with any other questions!
Answered by Lenovo Product Expert

Page 1, Showing 1-11 of 11 questions
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