Questions & Answers

Q: QuestionCan I control the air conditioner with my phone?

• A:Answer Yes, you can control this air conditioner from anywhere using the LG ThinQ app.

Q: QuestionHow many fan speeds does the air conditioner have?

• A:Answer This air conditioner has four cooling and fan speeds.

Q: QuestionDoes this air conditioner come with a remote control?

• A:Answer Yes, an LCD remote control is included with this unit.

Q: QuestionHow much energy does the DUAL Inverter technology save?

• A:Answer The DUAL Inverter technology can save you up to 35% on energy costs compared to other energy-efficient models.

Q: QuestionWhat is the BTU rating for this air conditioner?

• A:Answer This LG air conditioner has a BTU rating of 14,000 BTUs.

Q: QuestionHow many volts

Asked 2 years ago by Anonymous.

• A:Answer Hey there. This LG 800 Sq. Ft. 14,000 BTU Smart Window Air Conditioner LW1522IVSM has an estimate of 115 volts. ~Anthony

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit require an outdoor frame for support? LG-14,000 BTU Smart window AC. Model LW1522IVSM

Asked 1 year ago by LG14KFrame.

• A:Answer The unit comes with supports that are secured to the outside ledge of the window

  Answered 1 year ago by KrisPVerified Purchase

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Q: QuestionDoes this unit produce heat?

Asked 2 years ago by Jen.

• A:Answer Yes on the outside it will produce a heat, but it can not be used to heat the home.

  Answered 1 year ago by KrisPVerified Purchase

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Q: QuestionWhen I have the air conditioner in the cool or fan mode, the little indicator lights are green, when in energy saver or dry mode lights are red. Does that mean they aren't functioning properly? Thanks for any information.

Asked 2 years ago by Karen.

• A:Answer Yes proper function

  Answered 2 years ago by LawrenceSVerified Purchase

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Q: QuestionDoes it come with accordion sides?

Asked 2 years ago by EE.

• A:Answer Yes and heat shields

  Answered 2 years ago by LawrenceSVerified Purchase

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Q: QuestionWhat is the outlet plug? My room is set up for 120 volts

Asked 7 months ago by JacquelineL.

• A:Answer The LG 14,000 BTU LG DUAL Inverter Window Air Conditioner 700 Sq. Ft - White, Model # LW1522IVSM has a standard 3-prong, grounding plug that must be plugged into a standard grounding receptacle rated 15 A, 120 VAC, 60 Hz, protected by a 15 Amp Time Delay Fuse or 15 Amp. circuit breaker...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionCan I use a extension cord or surge? I don’t have a outlet close to the window.

Asked 1 year ago by Kay.

• A:Answer I am current using a power strip to power the unit.

  Answered 1 year ago by AdamEVerified Purchase

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Q: QuestionWill it restart automatically after a power failure

Asked 1 year ago by skinee.

• A:Answer You can control the unit using WiFi. It also comes with a remote. To answer your question, no. The unit will not turn back on after a power surge or outage. You will have to hit a button or use you phone to power the unit back on

  Answered 1 year ago by AdamEVerified Purchase

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Q: QuestionOther sites, including LG, are showing a $20 rebate on this a/c. Is that applicable at Best Buy? Thanks

Asked 2 years ago by lostinswga.

• A:Answer Not that im aware of

  Answered 2 years ago by Anonymous

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Q: QuestionDoes this fit in side sliding windows?

Asked 2 years ago by Bimothy.

• A:Answer Hey there, Bimothy. The recommended size for the room for this to be in is on a room the size of 800 square feet for it to cool and fortunately, this would fit in sliding windows. ^Anthony

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionWhat temperature from outside the heater start working

Asked 1 week ago by Anonymous.

• A:Answer Hello there. Thank you for sharing your inquiry with us. We understand you're asking about the outdoor temperature at which the heater starts working on the LG LW1517IVSM. This model is a window air conditioner designed for cooling and does not have a heating function. Therefore, it does not have a setting for an external temperature to initiate heating. https://www.bestbuy.com/product/lg-14000-btu-smart-window-air-conditioner-700-sq-ft-white/J7G5655KPT If you have any further questions, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 5 days ago by LG Digital Customer Care

  
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Q: QuestionIs this a swamp cooler or does it use freon?

Asked 2 months ago by curious.

• A:Answer no its an AC

  Answered 2 months ago by WolfieVerified Purchase

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Q: QuestionWhat is the width of the unit without the side fins installed?

Asked 3 months ago by KrisB.

• A:Answer Hello there, KrisB. Thank you for sharing your inquiry with us. We understand you're asking about the width of the LG LW1522IVSM unit without the side fins installed. The product width, which refers to the main body of the unit without the side curtain panels, is 23.63 inches. https://www.bestbuy.com/site/lg-14000-btu-smart-window-air-conditioner-700-sq-ft-white/6540524.p?skuId=6540524 Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionIs there an American plug will this work without running a line for a 16000 btu

Asked 4 months ago by Suzette.

• A:Answer LG 14,000 BTU Smart Window Air Conditioner 700 Sq. Ft - White, Model # LW1522IVSM, is equipped with a standard 120 V, 3-wire, grounding plug which must be plugged into a standard 120 V, 3-wire, grounding receptacle rated 15A / 120 VAC / 60Hz. The plug is commonly referred to as a "household" plug in the US, or a Type B plug. The only other 120 V plug used in the US is the Type A plug, which does not have a grounding pin and only has two vertical slots, and the plug on the air conditioner will not fit into a Type A receptacle...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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