A:AnswerIf a Cooking Zone is in constant use for more than 17 hours and the control setting is not changed, the Cooking Zone will shut off automatically. To prevent the cooktop from overheating, the power level is controlled automatically. ^Daphane
A:AnswerOnly use Ceramic Cooktop Cleaner on the glass cooktop. Other creams may not be as effective or they might damage the surface with scratches or permanent staining. Daily use of Ceramic Cooktop Cleaner will help keep the cooktop looking new. You can Google options for a non-toxic product. ^Daphane
A:AnswerWe were undergoing a kitchen remodel complete with new cabinets, countertops, and we needed an extra 240V outlet (1 for cooktop, another for microwave/oven combo unit). The opening had to be reworked is all I know. I guess I can measure mine but would advise getting professionals.
A:AnswerNot sure, but the wall oven would probably be resting on the floor. If you want a cooktop over an oven, it would be cheaper and more appropriate to put in a conventional stove.
A:AnswerThe extent of the damage on the LG 30" Built-In Electric Cooktop - Black, Model # LCE3010SB will have to be inspected to determine if the damage is just on the ceramic glass cooktop or if there is any underlying damage that will require more than just replacing the ceramic glass surface. You can visit our site at https://www.lg.com/us/support/find-service-center to see if there are any LG Authorized Service Centers in your area or near you that you can contact to arrange for repair service or contact our Support Representatives at (800) 243-0000 for assistance...^IFV
A:AnswerElement # 1 (9", 6" Dual) for the LG 30" Built-In Electric Cooktop, Model # LCE3010SB is 3.0 kW/ 1.4 kW, Element # 2(6" - Warm) is 0.1 kW, Element # 3 (8") is 1.9 kW, Element # 4 (6") is 1.2 kW Element # 5 (7") is 1.5 kW...^IFV
A:AnswerThe LG 30" Built-In Electric Cooktop, Model # LCE3010SB is an electric Cooktop and does not use any fuels.It has to be connected to a 3-wire or 4-wire single-phase 120/240 or
120/208 volt, 60 Hz AC-only electrical supply on a separate circuit fused on both sides of the line (time-delay fuse or circuit breaker is recommended). It can consume up to 7700 W at 240 VAC so a 40 Amp circuit
breaker with wire gauge #8 AWG must be used. Wire sizes and connections must conform with the fuse size and rating of the appliance in accordance with the National Electrical Code ANSI/NFPA No. 70, latest edition, and local codes and ordinances...^IFV
A:AnswerCheck to make sure that the LG - 30" Built-In Electric Cooktop, Model # LCE3010SB is plugged into its own dedicated outlet and that it is not sharing that outlet or circuit with any other device. You may need to have an electrician check that for you...^IFV
A:AnswerWe regret to read about the issues that you are experiencing with your new LG 30" Built-In Electric Cooktop, Model # LCE3010SB and sincerely apologize for any inconvenience. Your Cooktop may require a service repair. Please contact our Support Center at (800) 243-0000 for assistance...^IFV
A:AnswerHi JG. In the owner's manual for the LG - 30" Built-In Electric Cooktop-Black, Model # LCE3010SB, it states that "Only certain cooktop models may be installed over certain built-in electric oven models". However, the list of cooktop models that can be used above our Wall Ovens is actually attached on the Wall Ovens. Please contact our Support Center at (800) 243-0000 to ask if they have a list for which models can be installed above which Wall Oven...^IFV
A:AnswerHello, based on your description the unit is working as it was designed. It is normal for the surface burners on an electric range to cycle on and off. This is done to maintain an even temperature at the heat selection that has been chosen and to prevent damage to the ceramic cooktop.
The burner will cycle on and off more than usual when using pans that are not flat, or are the incorrect size for the burner. Please ensure you have review the manual for proper pan sizing and type. ^AC
A:AnswerWe apologize for the confusion. Upon researching the LCE3010SB is designed to be black with speckles. Any returns/exchanges would need to be discussed with the retailer. ^CP
