Questions & Answers

Q: QuestionWhat is the benefit of an auto-swing air vent?

• A:Answer The auto-swing air vent helps direct the flow of air where it's needed most, whether cooling, dehumidifying, or just circulating air.

Q: QuestionWhat is the maximum noise level of this air conditioner?

• A:Answer The maximum noise level of this air conditioner is 53 decibels adjusted.

Q: QuestionDoes this air conditioner have a timer?

• A:Answer Yes, the air conditioner has a 24-hour timer to create a cooling schedule.

Q: QuestionHow many fan speeds does this LG air conditioner have?

• A:Answer This air conditioner has 2 cooling and fan speeds to customize your cooling experience.

Q: QuestionDoes this portable AC unit require professional installation?

• A:Answer No, no professional help is needed for installation. You can just plug it in and turn it on.

Q: QuestionDoes this unit require an external drain or does it evaporate the water in the exhaust?

Asked 3 years ago by RG.

• A:Answer Hello, you have to drain it.^Venette

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionDoes the fan keep running after the compressor turns off? I like the white noise and need one that keeps the fan runnjng.

Asked 2 years ago by Cayci.

• A:Answer Hi, There! The LG - 350 Sq. Ft. Portable Air Conditioner - White (LP0721WSR) Energy saver mode will allow the unit to run until the desired room temperature is reached. Once that has been met, the unit will TURN OFF both the compressor and circulation fan. ^James.

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionThe window where I intend to install this unit is only 25.5 inches wide. Will the window sealing kit fit this window? Or will I have to cut off some of the panel that seals the window and holds the hose? Its my only window other than sliding glass doors.

Asked 5 months ago by XXXX.

• A:Answer The window installation kit for the LG 350 Sq. Ft. Portable Air Conditioner - White, Model # LP0721WSR consists of an 18" window vent panel (Panel A) a 9" extension panel (Panel B), a 17" extension panel (panel C) and a 17" extension panel (Panel D) that can be used to install the kit in vertical-sliding windows from 18" to 50" wide or horizontal-sliding windows from 18" to 50" high. For your 25.5" wide window, you can use the 18" window vent panel and the 9" extension panel and adjust them to fit your window opening...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionWhen the unit reaches the desired temp, does it completely shut off, or can the fan keep running? I would prefer the fan to keep running so that the noise level between cooling and not cooling is subtle and not a great difference.

Asked 1 year ago by RonS.

• A:Answer Thank you for your interest in the LG 7,000 BTU Portable Air Conditioner (LP0721WSR) model. The LG LP0721WSR portable air conditioner is designed to shut off both the compressor and the circulation fan once the desired room temperature is reached. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LP0721WSR.AWYAOSH. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs it noisy?

Asked 3 years ago by RazMaTaz.

• A:Answer Very noisy

  Answered 3 years ago by PJTCortezVerified Purchase

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Q: QuestionWhat is the diameter of the vent hole / hose?

Asked 3 years ago by Kate.

• A:Answer 6” the ends have a twist on kinda locking hose I think you can buy a kit for like 50 bucks it includes the window adjustable inserts Be cool

  Answered 3 years ago by draining

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Q: QuestionDoes it have a filter that needs to be cleaned or replaced?

Asked 3 years ago by Jamers.

• A:Answer Yes in fact there are 2. Use your vacumn hose or can wash with warm water and a mild detergent. Allow to dry completely approximately 10 minutes before re-inserting. Please read in your manual how to properly clean.

  Answered 2 years ago by JodyVerified Purchase

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Q: QuestionI've misplaced the manual . How can I find one? Thank you.

Asked 1 month ago by Lynne.

• A:Answer You can visit the company site at www.lg.com/us/ and click on Support > User Manuals & Documents > then enter the model number for the LG 350 Sq. Ft. Portable Air Conditioner - White Model # LP0721WSR, in the 'Search by Model Number' field, and click on Owner's Manual to download and printout a PDF copy of the owner's manual...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionThis is my third one of this air conditioning why is it none of them work?

Asked 6 months ago by Anonymous.

• A:Answer We regret to hear that none of the three units you had worked and we sincerely apologize for any inconvenience. Could you please elaborate on what did not work with all three of your LG 350 sq Ft Portable Air Conditioner, Model # LP0721WSR so we can determine what the issue is? Did you have the same issues with all of the three units or were the issues different?...^Ivan.

  Answered 6 months ago by LG Digital Customer Care

  
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Q: QuestionIs this unit self evaporating when used just as an AC?

Asked 2 years ago by HappyBuyer.

• A:Answer Yes you dont have to empy a tank unless your using the dehumidifier

  Answered 2 years ago by CodyW

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Q: QuestionAfter a few years do you have to recharge it with some kind of free on?

Asked 2 years ago by cooler.

• A:Answer No. The only time you ever have to add freon is because you have a leak. We got stuck with numerous charges by a very dishonest a/c company until I realized that it never stopped freezing up and they just kept charging for freon knowing we had a leak. Our central heat and air wasnt even a year old. When I demanded a freon leak tester brought out they refused, stating our neighbors were stealing the freon! Reported the company immediately for fraudulent charges etc. If you discover your portable is freezing up you must allow to thaw without use of hairdryer or any other means. Then report.

  Answered 2 years ago by JodyVerified Purchase

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Q: QuestionMine seems to be working as a fan. Not really cooling he room. What’s wrong?

Asked 3 years ago by Vicki.

• A:Answer Check your unit and make sure that it is on cool and not dry or fan. I noticed mine was on dry a couple times because I must have hit the mode button twice on remote. On your mode button are 1. Cool (snowflake) 2. Dry (tear shape) 3. Fan (4 blade shape). Also every once in a while check to make sure your vent hose hasn't slipped off. My husband moved my unit and accidentally disconnected the hose from it. I was very hot and couldn't figure out why. My son came in and noticed it, he was standing near it and felt very warm air. Remember when inserting the vent that you insert then turn. I just insulated mine with bubblewrap and insulated my window. I plan to do all our windows. My son said he could feel a change in temperature after insulating my window yesterday. It took about a day to feel any difference. Our doublewide faces due west and we are in Texas where temps are high and heat indexes in triple digits. I hung black out curtains two sets, one set in front of the other. I was short one so am using a different color until my other comes in. I ordered non-residue tape to tape at vent to ensure it isn't pulled out again. Be sure to check for alert to clean the 2 filters. A red light will come on. I've had to clean every 2 weeks so far. We have cats and a dog. Vacumn frequently if you have pets. The only thing I don't like about the units remote is the screen isn't lit to enable seeing display at night. I keep a small penlight nearby. Hope this helps. I'm very pleased with my little a/c unit, our air handler has leak and no one will look for leak just wants to sell me a matched set, which I dont need for over 8500. plus and refrigerant was banned unbeknownst to us by EPA. I bought 2 window units from Bestbuy and also left review.

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  Answered 2 years ago by JodyVerified Purchase

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Q: QuestionIs it supposed to blow air out the window ? Also do u put water in it

Asked 3 years ago by Ashley2345.

• A:Answer It blows air out of the window. No need to put water in it.

  Answered 3 years ago by PJTCortezVerified Purchase

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Q: QuestionDo you have to use the installation kit that goes in the window

Asked 3 years ago by Nanny.

• A:Answer Yes to vent air out

  Answered 3 years ago by PJTCortezVerified Purchase

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