Questions & Answers
- Model:
- WKGX201HRA
- |
- SKU:
- 6511289
Q: Questiondoes the model WKGX201HBA gas dryer come with the proper kit to convert the dryer to propane from natural gas?
Asked by ron.
- A:Answer The ENERGY STAR® Qualified LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Gas Dryer WashTower™ with Steam and Built-in Intelligence - Black Steel, Model # WKGX201HBA does not come with an LP Nozzle Conversion Kit as an included accessory. The LP Conversion Kit, Part # 383EEL3002D has to be purchased separately...^IFV
Answered by LG Digital Customer Care

Q: QuestionCan the door opening be changed from left to right?
Asked by TEDWIN.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The door for the Dryer on the LG 4.5 Cu.Ft. 6-Cycle Front-Load Washer and 7.4 Cu.Ft. 6-Cycle Gas Dryer WashTower™ with Steam and Built-in Intelligence - White, Model # WKGX201HWA is reversible but the door for the washer is not reversible...^IFV
Answered by LG Digital Customer Care

Q: QuestionDoes the basket gasket have any problems with mold and mildew and if so, how do you prevent it from happening?
Asked by DelReyDeb.
- A:Answer The gasket has drain holes, so there are only small independent drops of water on it after a cycle. The door has a clever magnetic prop to keep the door slightly open when the machine is not in use so everything can dry out. And, there is a Tub Clean cycle designed to be used every 30 cycles or so designed to keep things clean, including unseen areas. If you choose to use the LG app, ThinQ, it will remind you when to run the Tub Clean cycle.
Answered by CTFDCW
Q: QuestionWhat is the total depth needed, including the 4 inches for venting, for the unit?
Asked by Debbie.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The depth of the washer is 30-3/8". To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' at the sides and 4'' behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances. So the total depth needed is 34-3/8". ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan this unit be installed in a second floor condominium laundry closet?
Asked by JeanF.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An accumulation of lint in any area of the home may create a health and fire hazard. ^Daphane
Answered by LG Digital Customer Care

Q: Questionif washer or dryer breaks does the whole unit need to be replaced or just the broken unit
Asked by george.
- A:Answer If one of the components breaks down beyond repair, the whole unit would have to be replaced--which is similar to stacked sets. Will stacked, if, say, the washer breaks down beyond repair after a few years, you probably couldn't find the exact same washer to replace it, so you would need to replace both units. Stacking units not specifically designed to be stacked together could be dangerous and would probably void the warranty.
Answered by dcwctf
Q: QuestionLooks like a great unit, but the door to the washer is pretty low and would require bending or kneeling to use. Is that correct? Does anyone consider that to be an issue? Has anyone raised their unit on a small platform to help with that?
Asked by wkrp28.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer This is a little low but its very easy to to pull clothes out as the opening is quite large. The washer is ultra-quiet when running as well.
Answered by LGIQ
Q: QuestionDoes the electric unit require BOTH 110 and 220 line?
Asked by Outlets.
- A:Answer You will need two outlets for the wash tower. The Dryer has to be plugged into the 240 V outlet but the washer has to be plugged into a 120 V, 60Hz grounded outlet. The washer comes with a power cord attached, but the dryer does not. The power cord for the dryer has to be purchased separately. The washer power cord is 6 feet. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionIs the washer electric and the dryer gas?
Asked by Alij.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer Yes, the washer is electric and the dryer is gas. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionHow much clearance is needed behind the unit for vent and hose connections, etc? What total depth do I need available?
Asked by Jimmy.
- A:Answer Hello, To ensure sufficient clearance for water inlet hoses, drain hose and airflow, allow minimum clearances of at least 1'' (2.5 cm) at the sides and 4'' (10 cm) behind the appliance. Be sure to allow for wall, door, or floor moldings that may increase the required clearances.^Venette
Answered by LG Digital Customer Care

Q: QuestionDoes this come as two units that get stacked together, or does it come in one piece?
Asked by WasherQuestion.
- A:Answer This is a Single Unit WashTower™ Design. ^Daphane https://www.lg.com/us/washer-dryer-combos/lg-wkgx201hba-washtower
Answered by LG Digital Customer Care

Q: QuestionWhat are the exact dimensions of the vent? It is not listed anywhere.
Asked by Kait.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer The vent duct for the dryer on this LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer, Model # WKGX201HWA and for ALL LG dryers has a diameter of 4". The duct has a height of 41 11/32" from the floor to the center of the duct and if standing behind the unit, it is located 12 3/4" from the left side of the unit to the center of the duct and 14 1/4" from the right side of the unit to the center of the duct. Those dimensions are only available from the CAD/Mechanical drawings for the unit...^Ivan
Answered by LG Digital Customer Care

Q: QuestionHi - Can both washer and dryer be operated simultaneously? The product description says that the washer signals the dryer about type of setting needed. Hence the question.
Asked by gr.
- A:Answer Yes, the washer and dryer on a washtower can operate simultaneously. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionCan the spin speed be adjusted? thank you.
Asked by mercedessue.
- A:Answer The default spin speed is Medium. Available options include High, Medium/High, Medium, Low and No Spin. Not all options are available with all cycle settings. For more information see the owner's manual. starting on page 19. It can be downloaded from the support page at https://www.lg.com/us/support/product/lg-WKGX201HBA.ABLEEUS. ^Daphane
Answered by LG Digital Customer Care

Q: QuestionWhen it says the vent outlet can be relocated to the left of the machine, does it mean the left when looking at the front or rear of the machine?
Asked by tullo.
- A:Answer Thank you for your interest in the LG Single Unit Front Load LG WashTower™ with Center Control™ 4.5 cu. ft. Washer and 7.4 cu. ft. Gas Dryer (WKGX201HBA) model. When the manual says the vent outlet can be relocated to the left of the machine, it means the left side when facing the front of the machine. Which states that the gas dryers can be vented through the knockout panel on the left side of the unit as you are facing it. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WKGX201HBA.ABLEEUS. ^Cris
Answered by LG Digital Customer Care

Q: QuestionWhat's the correct gas conversion part number for a WKGX201HGA dryer. LG says #383EEL3002R. All other references say # 383EEL3002D ???
Asked by Bmac.
- A:Answer Hi, The Dryer-LP Conversion Kit , this is the original part number 383EEL3002D but for now it's out of stock and change to part number 383EEL3002R. ^Vanessa
Answered by LG Digital Customer Care

Q: Questionhow far off the ground is the exhaust vent connected?
Asked by Steve.
- A:Answer Exhaust vent is approximately 36" to 42"high from the floor
Answered by Anonymous
Q: QuestionDoes the washer have a setting to add more water on any cycle? Or is it all automatic.
Asked by Cleaner.
This question was asked about the related product: LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower with Steam and Built-In Intelligence - White
- A:Answer All automatic. There is no way to manually adjust water levels.
Answered by Anonymous
Q: Questiondo I need a 220 outlet for this gas dryer
Asked by kc.
- A:Answer No just a 110
Answered by Alunde
Q: QuestionDoes the delivery include installation?
Asked by Moltocara.
- A:Answer When I purchased the unit it came with installation, but I have Total Tech Support. However, I still had a plumber install the tower since I had the gas line extended because I relocated the unit itself to make even more room.
Answered by Darrell
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