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Questions & Answers

Your price for this item is $243.88
The comparable value price is $389.99
Page Showing 1-20 of 39 questions
  • QuestionDoes this air conditioner come with a remote control?

    • Answer Yes, this LG window air conditioner comes with a full-function remote control.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many fan speeds does this air conditioner have?

    • Answer This air conditioner has 3 fan speeds.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I control this air conditioner with an app?

    • Answer Yes, you can control this air conditioner with the LG SmartThinQ app.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the cooling capacity of this LG air conditioner?

    • Answer This LG window air conditioner has a cooling capacity of up to 450 square feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this air conditioner have a timer?

    • Answer Yes, it has a 24-hour timer for preset operation and reduced energy consumption.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy do the tech specs say this is not wifi enabled if it is a smart ac?

    Asked by Wifi.

    • Answer We apologize for the confusion, since the LW1017ERSM is a smart air conditioner, it is able to connect to your wireless router or modem. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs this unit a 120v or 220v and do you have any through wall units that support a 120V

    Asked by Bigpete.

    • Answer It is 115V.

      Answered by CommunityAnswer

  • QuestionWhat kind of refrigerant does this use?

    Asked by meme64.

    • Answer This unit uses R32 refrigerant. ^CP

      Answered by LG Digital Customer Care

  • QuestionCan you close the fresh air intake?

    Asked by LaKT.

    • Answer Push the ventilation lever in to the closed position to maintain the best cooling performance. Pull the ventilation lever out to open the vent and draw fresh air into the room. ^Daphane

      Answered by LG Digital Customer Care

  • Question1) Does this unit has up and down adjustment for air flow?

    Asked by SergeS.

    • Answer Yes, & left,right also.

      Answered by Robert

  • QuestionDoes installation require an installation kit

    Asked by jdr.

    • Answer Well it is quite extensive compared to all the other units I have bought over the years, but all the parts are there. You have to take the guts out of the cabinet to install 2 small leveling legs on the outside.

      Answered by CRAP

  • Questiondoes this unit have a slide out chassis?

    Asked by ceam.

    • Answer The LG 450 Sq. Ft. 10,000 BTU Smart Wi-Fi Enabled Window Air Conditioner, Model # LW1017ERSM has a Slide In-Out chassis...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhere this unit (Model LW1017ERSM) doesn't come with a mounting kit, would it be considered a through the wall unit rather that a window unit?

    Asked by TacomaGuy.

    • Answer Hi there! Thank you for your question about the LG LW1017ERSM window air conditioner. We understand your concern regarding the mounting kit, and we'd like to clarify the situation for you. The LG LW1017ERSM is indeed a window air conditioner, not a through-the-wall unit. While this model includes a window installation kit, it is designed for installation in windows with a width between 27"-39" and a height of 16". It does not come with a mounting kit for through-the-wall installation, and we do not recommend modifying it for that purpose. To ensure proper installation, we recommend using the provided window installation kit, which should help secure the unit safely in your window. https://www.lg.com/us/air-conditioners/lg-lw1017ersm-window-air-conditioner#pdp_specs If you're still unsure about the installation process or need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to guide you through the setup. We appreciate your patience and are here to assist you every step of the way. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes a brace come with the unit?

    Asked by Dot.

    • Answer Thank you for reaching us regarding LG Air Conditioner. No, The LG LW1017ERSM window air conditioner does not come with a brace included in the unit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1017ERSM.AC1AUSB. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the difference between the LW1017ERSM1 and the LW1017ERSM? Also, are both slide out air conditioners. Thanks

    Asked by BrooklynBobby.

    • Answer Hello there. Thank you for your question about the LW1017ERSM and LW1017ERSM1 models. The primary difference between the LW1017ERSM and the LW1017ERSM1 models typically lies in minor design updates or production batches, as indicated by the additional digit in the model number. Both models share the same core features, such as a 10,000 BTU cooling capacity, Energy Star rating, and smart features including Wi-Fi connectivity for control via the LG ThinQ app. Both the LW1017ERSM and the LW1017ERSM1 are slide-out air conditioners. This feature allows for easier installation and maintenance, as you can slide the unit in and out of the casing without removing the entire air conditioner from the window. If you need further clarification or assistance with either model, please send us a private message on Social Media @LGUSSupport. Our team is here to help and ensure you have all the information you need. Thank you for reaching out. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this a slide-out chassis model?

    Asked by Rich.

    • Answer Thank you for your interest in the LG Air Conditioner. Yes, the LG LW1017ERSM 10,000 BTU window air conditioner has a slide-out chassis design. The product specifications clearly state under "Chassis Type" that it is a "Slide In-Out" model. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1017ERSM.AC1AUSB. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the lowest temperature setting on this AC? My previous LG was 60 whereas my GE goes down to 64.

    Asked by Bubbles.

    • Answer Thank you for your interest in the LG Air Conditioner. The lowest temperature setting on the LG LW1017ERSM 10,000 BTU Window Air Conditioner is 65/66 degrees Fahrenheit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LW1017ERSM.AC1AUSB. ^Cris

      Answered by LG Digital Customer Care

  • QuestionThe AC unit was working Saturday and Sunday does not work it does not turn on and the light is on at reset connecter what could be the problem the AC unit Is only 1 week new

    Asked by Oski.

    • Answer Thank you for raising your concern regarding LG Air Conditioner. To troubleshoot your AC unit not turning on, follow these steps: •Check the power supply: Make sure the power cord is plugged in securely and the outlet is working. Also, ensure the furnace switch is turned on. •Test the remote control: Verify if the remote control is working and the batteries are good. If not, try using the control panel on the unit itself. •Reset the unit: Press the reset button on the power plug and then the power button on the control panel to reset the unit. •Look for error codes: Check for any error codes on the LED panel. Refer to the user manual or contact LG support for help decoding the error codes. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhy is my AC marking to clean filter after I already cleaned the filter?

    Asked by Brenda.

    • Answer Hi there Biannette. Thanks for reaching out. For the LG Smart Window Air Conditioner Model LW1017ERSM If the water filter indicator will not rest, this may indicate that the function can only be reset every 6 months like clockwork. To reset the water filter indicator on most models, press and hold the filter button for 3-5 seconds. Refer to your owner's manual for instructions on resetting the water filter indicator. `Jai.

      Answered by LG Digital Customer Care

  • QuestionI need at least a 46 inch long electrical cord. Does this air conditioner have that?

    Asked by Anonymous.

    • Answer The cable is not too long you will need a extension

      Answered by Hhhhhhhhhhh