Main Content

Questions & Answers

$829.99
Save $270
The comparable value is $1,099.99
Page Showing 1-20 of 129 questions
  • QuestionDoes this washer have a steam function?

    • Answer No, this washer does not have a steam function.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a speed wash cycle?

    • Answer Yes, this washer has a speed wash cycle for lightly soiled loads.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this washer be stacked with a dryer?

    • Answer Yes, this washer is stackable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre fill hoses included with the washer?

    • Answer No, fill hoses are not included with the washer.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this washer have a child lock feature?

    • Answer Yes, this washer has a child lock feature.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan I delay the start of a wash cycle on this washer?

    • Answer Yes, you can delay the start of a wash cycle.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs there a warranty on the direct drive motor?

    • Answer Yes, there is a 10-year limited warranty on the direct drive motor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionMy old LG has to keep the door open so it doesn’t smell musty. Have they fixed that? Nothing takes the smell away but keeping the door open.

    Asked by Possiblerepeatbuyer.

    • Answer Sorry, I have not found any front load that does not need to leave the door open to prevent the smell. I think if you used every day you might not need to, but if you use the way most do and run weekly loads, you need to vent the drum since the units are built to seal well and not leak during operation. The same may apply to the soap and softener drawer as well. The units are sealed well enough that any moisture has no why to evaporate.

      Answered by DavidR

  • QuestionHow do I activate the Pre-wash Option on the WM3470CW LG - 5.0 Cu. Ft. Front Load Washer? And what cycles are compatible with it?

    Asked by HotblackDesiato.

    • Answer To use the pre-wash option, you need to press and hold in the extra rinse button for 3 to 4 seconds. Thank you so much Ms.TereseaS This was literally driving me up a wall lol.

      Answered by WasherManD

  • Questionwhat is 6Motion Technology?

    Asked by Magnolia.

    • Answer Hello, Magnolia. The LG WM3470CM front-load washer features 6Motion Technology, which uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance. Specifically, the 6 different wash motions are: Scrubbing: The combination of water supply and the washer's movements scrubs the clothes to remove dirt and stains. Rolling: A rolling wash motion helps lift and tumble the clothes for thorough cleaning. Stepping: A stepping wash motion gently moves the clothes up and down to clean them effectively. Swing: The swing motion helps move the clothes from one side of the drum to the other for even cleaning coverage. Filtration: This motion filters the wash water through the clothes to remove dirt and detergent. Tumbling: The final tumbling motion helps rinse away any remaining dirt or detergent. This 6Motion Technology, combined with the washer's ColdWash feature, allows the LG WM3470CM to clean clothes effectively using cold water, providing energy and cost savings compared to a traditional warm water wash. ^Sam

      Answered by LG Digital Customer Care

  • QuestionHow long is a normal cycle? How long is the towel cycle?

    Asked by BMS.

    • Answer The normal cycle on the LG 5.0 cu. ft. Mega Capacity Front Load Washer, model WM3470CW, has an approximate time of 57 minutes. The towel cycle, which is used for washing towels and cotton garments, has a longer duration. It has an approximate time of 73 minutes. The duration of the towel cycle may vary depending on factors such as load size, fabric type, adjustments to wash/rinse temperature, spin speed, and soil level. ^Danee

      Answered by LG Digital Customer Care

  • Questiondoes this fit a california king szed big comforter well without being cramped?

    Asked by njwasher.

    • Answer Yes it fits great I have the same type of bed and can fit a quilt and more in

      Answered by SapphireC

  • QuestionWhat does the Wifi do? Is there any use, since there is no app?

    Asked by Polly.

    • Answer Hi Polly, this model washer is Thin Q compatible. By connecting to the app via Wi-Fi, you're able to use the smart diagnosis feature to easily access the current state of your product and help you troubleshoot your issue when the appliance malfunctions. ^Chris

      Answered by LG Digital Customer Care

  • QuestionDoes this washer have speedwash? if yes how long is the cycle.

    Asked by Erin.

    • Answer Yes and the time varies depending on how dirty the clothes are. The fastest cycle is 15 minutes, the slowest for dirtier clothes, 25 minutes. You set it. Note that the default heat setting for speedwash is hot. You'd need to enter warm or cold if you don't want hot.

      Answered by JeanM

  • QuestionI purchased this set roughly 3 months ago. It seems to either stop mid washing on normal setting, at the rinse cycle. It’ll stay there for hours, when it only says 20 minutes on the display. I’ve tried restarting to no avail. Why?

    Asked by SKmom.

    • Answer Check to see if ur load is uneven. I actually would call them to come service it if it is under warranty

      Answered by Grumpy

  • QuestionHow long is the drain pipe and water lines? Need to know so I know in case I need to get and extention on drain pipe.

    Asked by Cristy.

    • Answer The unit does come with a drain line, the length was already cited by LG answers, but it does not come with new water lines, that is either an add on charge if you buy them from Best Buy as part of your purchase, or you can buy most any length from local hardware sources. My local stores had 3', 6' and 10' lengths. You should replace your lines regardless of the condition of your old ones, it is just a good safety measure. In addition, if the 60" drain is not enough, many hardware stores sell universal drain lines that should also work with this device.

      Answered by DavidR

  • QuestionWill this washer work with my stackable dryer Model #: DLEX2501W. I have a stacked unit and need to replace the washer.

    Asked by Alias.

    • Answer Thank you for your interest in the LG Washer (WM3470CW) model. The LG WM3470CW is a stackable front load washer with a spacious 5.0 cu. ft. capacity. To make sure it will work with your stackable dryer model DLEX2501W, you just need to check if the dimensions and stacking configuration match. The washer is 39 inches tall, 27 inches wide, and 33 inches deep. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WM3470CW.ABWEVUS. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWasher gets really loud on spin cycle even with nothing in washer. Why is that?

    Asked by Deja.

    • Answer Deja, get yourself a level and some strips of cardboard. take the cardboard and stuff it under a leg of the machine until the leveler says it is level. You want to make sure your machine is level so it won't throw off your barrings.

      Answered by BrandyO

  • QuestionIs there a rinse/spin only cycle?

    Asked by LJMurphy.

    • Answer Yes. Not on dial, there is a button on panel, lower right.

      Answered by JodyinPA

  • QuestionCan you reverse the direction the door opens?

    Asked by ChangeDoor.

    • Answer No, the LG Smart Front Load Washer door cannot be reversed. ~Rita

      Answered by LG Digital Customer Care