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  • QuestionGood morning I purchased this unit and had it installed on Tuesday. When I run it through a empty spin cycle it is as smooth as possible but when you run a regular cycle with clothes when it is time to spin it vibrates violently it moved the unit 3 feet

    Asked by HELP.

    • Answer did you remove the plugs

      Answered by JanHarr

  • QuestionIs there a pedestal available for this washer

    Asked by Anonymous.

    • Answer Yes, we got the pedestal when we bought the washer. The drawer is a bit small for our use, but the height and stability is perfect for our 100+ year old flooring and 50+ year old backs.

      Answered by FreddyG

  • QuestionHow do you connect it to the wifi and LG app?

    Asked by Ronaldo.

    • Answer The ENERGY STAR® Most Efficient / ENERGY STAR Certified LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion™ Technology - White, Model: WM3470CW, cannot be connected to a Wi-Fi network. It does not support Wi-Fi, and it does not support LG's ThinQ® Smart Technology so it is incompatible with the LG ThinQ® app...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWill this fit in a apartments

    Asked by Anonymous.

    • Answer Hello there. Thank you for your inquiry regarding the WM3470CM model. We understand your inquiry about whether this unit will fit in an apartment. To ensure it fits your specific space, please note that the product dimensions are 27" (Width) x 39" (Height) x 33 1/8" (Depth). Additionally, this unit is compatible with the Stacking Kit (KSTK4), which can be a helpful space-saving option for apartment living. We recommend measuring your intended laundry area to confirm it accommodates these dimensions. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionFor tarrif purposes, is the machine manufactured/made in the U.S? Or imported?

    Asked by Chukis.

    • Answer Hi there, Chukis. Thank you for your inquiry regarding the LG Front Load Washer, Model # WM3470CW. We understand you need to confirm the country of origin for tariff purposes. Please be advised that LG products are manufactured in our various global facilities, including locations in the United States, South Korea, Vietnam, and China. Because the manufacturing location can vary by production run, the specific country of origin for your unit is printed on the rating label, which is typically located on the inner door rim or the back of the washer. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/JJ8VPZRCP7 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this washer have a handwash cycle?

    Asked by K2328.

    • Answer No

      Answered by EltjonD

  • QuestionDoes this washer have an internal water heater and antimicrobial protection?

    Asked by leanfreak.

    • Answer Hello there. Thank you for sharing your experience with us. We understand your inquiry about the LG Front Load Washer (WM3470CM). This model does not have an internal water heater or antimicrobial protection. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questioncan you open and add items once the machine has been running?

    Asked by Hank.

    • Answer Yes, just hit the pause button. Load whatever and then hit pause button again to continue wash.

      Answered by excellentairpurifier

  • QuestionDo you have extra large washers

    Asked by Pauliedogood.

    • Answer What type of washer are you interested in, a Front Load Washer or a Top Load Washer, and what capacity do you consider as being "extra large"? The largest capacity we have for LG Front Load Washers is the ENERGY STAR® Most Efficient LG SIGNATURE 5.8 cu. Ft. Large Smart Wi-Fi Enabled Front Load Washer, Model # WM9500HKA, and the ENERGY STAR® Most Efficient / ENERGY STAR Certified LG SIGNATURE 5.8 cu. ft. Mega Capacity Smart Front Load Washer with Built-In Intelligence, TurboWash® 360°, ezDispense® and Touch LCD Control, Model # WM9901HBA. The largest capacity Top Load Washers are the ENERGY STAR Certified LG 5.5 cu. Ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload™ & AI Sensing, Model # WT8400CW, the Energy Star® Certified LG 5.5 cu. Ft. Mega Capacity Smart Top Load Washer with Impeller, EasyUnload™ & AI Sensing, Model # WT8400CB, and the Energy Star® Certified LG 5.5 cu. Ft. Mega Capacity Top Load Washer with TurboWash™ Washer with Steam, ezDipense, Wi-Fi Connectivity, White, Model # WT8600CW. You can search on Best Buy to see which of these models they carry...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionLooking for a dryer to go onto of my washer or what will fit on this washer

    Asked by DEADEYE.

    • Answer Are you looking for a gas dryer or an electric dryer? The matching gas and electric dryers that can be stacked on the ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology - White, Model # WM3470CW, are the ENERGY STAR® Certified LG 7.4 cu. Ft. Ultra Large Capacity Gas Dryer, Model # DLG3471W, and the ENERGY STAR® Certified LG 7.4 cu. Ft. Ultra Large Capacity Electric Dryer, Model # DLE3470W...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow do I clean the filter on my LG-5.0 Cu. Ft. High Efficiency Stackable front load 6 Motion Tech washer

    Asked by Liz.

    • Answer Information on this in the instructions manual.

      Answered by excellentairpurifier

  • QuestionHow many pounds of laundry can it wash per load?

    Asked by Anonymous.

    • Answer There is no listed specification for how many pounds of laundry the ENERGY STAR® Certified LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion® Technology - White, Model # WM3470CW, can wash per load. The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. You should not press down on items while stacking them in the drum. Load clothes loosely, and do not overfill the drum. Clothes need room to circulate in order to get clean...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is needed to stack these front loaders

    Asked by Freddie.

    • Answer There is a special bracket that needs to be purchased.

      Answered by JacquelineH

  • QuestionMy old washer was constantly unbalanced even with small loads. Has anyone experienced this issue with this front load LG model? Thanks

    Asked by Caroline.

    • Answer no problem with balance no matter what the size of the load.

      Answered by Greatdishwasher

  • QuestionDoes this unit have a sanitize cycle?

    Asked by Anonymous.

    • Answer The ENERGY STAR® Most Efficient/ENERGY STAR® Certified LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer with 6Motion Technology - Middle Black, Model # WM3470CM, does not have a Sanitize cycle...^Ivan.

      Answered by LG Digital Customer Care

  • Question1does this machine have antmicrobial protection and internal water heater

    Asked by bluebird.

    • Answer Hi there. We understand your inquiry regarding the LG 5.0 Cu. Ft. High-Efficiency Stackable Front Load Washer. This model features an antimicrobial gasket to help keep the seal clean, and it includes an internal water heater to support various temperature settings and specialized cycles. https://www.bestbuy.com/product/lg-5-0-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-middle-black/JJ8VPZRCVQ For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo

      Answered by LG Digital Customer Care

  • Questionis delivery ann installation included

    Asked by home.

    • Answer Delivery and install were additional fees. I had them deliver it (an extra $60, but worth it for them to haul it, carry it in the house and down the steps to the basement) and the took out my old one and disposed of it. Very fast and efficient. I installed it myself as you just need to remove the shipping bolts, hook up the water and place your drain hose in the sink, and put it in place. But, not everyone is comfortable doing that themselves. Might be worth the expense to have them do it, if you choose. Right now, there are some very good deals at BB for 4th of July sales. that would probably cover the delivery and setup.

      Answered by GOINGDEAF

  • QuestionWhat are the differences between the WM3470CW model and the WM3400CW model?

    Asked by Marty.

    • Answer Hi, Marty. Thanks for your question! Both the LG Washer (WM3470CW) model and the (WM3400CW) are great washing machines, but there are a few key differences: The WM3400CW features LG’s newer Inverter Direct Drive Motor, making it quieter, reducing vibrations, and lasting longer than the WM3470CW. It also includes TurboWash 360 technology, which shortens wash time while ensuring a thorough clean, unlike the WM3470CW. For more details, visit https://www.lg.com/us/washers-dryers/lg-wm3470cw-front-load-washer. If you have more questions or need help choosing a model, message us on social media @LGUSSupport. We’re here to assist! ^Juvy

      Answered by LG Digital Customer Care

  • QuestionDoes this require 220 or 110?

    Asked by BruceK.

    • Answer 110 60 cycle

      Answered by JohnG

  • QuestionHow do you change water temperature?

    Asked by Dan.

    • Answer On the display panel by pushing the button.

      Answered by JenniferH