Questions & Answers

Q: Questionwas wondering does the 40in stand fit this?

Asked 8 years ago by tonynouv28.

• A:Answer The footprint for the detachable stand on the LG SUPER UHD 4K HDR Smart LED TV w/ Nano Cell™ Display - 55" Class (54.6" Diag), Model # 55SJ8500 is 32-5/8" (W) x 9-3/4" (D), so the width will fit on a 40" wide TV stand...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionI'm experiencing heavy lag while watching sports. Is there a certain setting that needs to be adjusted? Do my hdmi cords need to be upgraded? This tv has 240 tru motion, it should not be lagging like this, especially considering my cheaper 4K Sony doesn't

Asked 8 years ago by Chrisk.

• A:Answer A common problem with newer HDR capable TVs is that they are often hooked up with the video connection running thru an older Audio/Video receiver that does not support the new HDR standards. What happens then is that "older" A/V then effectively "downcoverts" the video signal by stripping the HDR signal from the video feed. This can cause lag and stutter in the displayed picture. If you connect through an A/V receiver then simply try a direct connection from your video source to the TV to see if the A/V receiver is causing the problem. Your Sony tv may not have HDR capability so it would work fine when the A/V signal.

  Answered 8 years ago by Grim

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Q: QuestionCan I use a Harmon/ Karden soundbar with this tv and is this tv great for watching sports ecspecially football?

Asked 7 years ago by Jimbo.

• A:Answer The 55SJ8500 has an optical port as well as a HDMI/ARC port that can be used for connecting external sound systems to the TV. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionDoes anyone know what combination of backlight, contrast, LED dimming, etc. settings are best for viewing in a dark room to avoid the weird grey and light areas?

Asked 8 years ago by GreyBlues.

• A:Answer Try using the Sports picture with high contrast and middle high back lighting. That worked for me.

  Answered 8 years ago by robertVerified Purchase

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Q: QuestionWhat are the box measurements?

Asked 7 years ago by Dingess.

• A:Answer The shipping box has the following dimensions:(WxHxD) 53.5" x 33.9" x 6.4" ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionCan audio operate simultaneously through the TV speakers and Optical Audio out to headphones as opposed to either or?

Asked 7 years ago by BillWizard.

• A:Answer Yes there is a setting i found while setting up the sound bar that aloud for the use of both the sounder and television simultaneously. You can change both the volumes separate as well. I got this tv for my grandfather who has 50% hearing and no hearing aids so he also used a headset with his old tv because my grandmother has great hearing and doesnt want it super loud. But instead of hooking up the headphones again i hooked up a very nice sound bar that has an extra voice tweeter in it for better sound on speech and both were able to hear well enough to watch tv together.

  Answered 7 years ago by Slave4truthVerified Purchase

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Q: Questiondoes this tv have av ports!!!!

Asked 8 years ago by dee.

• A:Answer Yes it comes with a dongle that will Len allow you to use av cables though only standard yellow red white. Hope this helps.

  Answered 8 years ago by TacoVerified Purchase

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Q: QuestionDoes this TV have Bluetooth audio for headphones?

Asked 8 years ago by Anonymous.

• A:Answer Yes if purchased an (LG) sound bar

  Answered 8 years ago by LgnutVerified Purchase

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Q: QuestionDoes this really have an analog tuner, I want this TV for movies...I want to get my local channels through HD antenna via digital channels...this is a big deal for me.

Asked 8 years ago by sam.

• A:Answer An analog tuner would be of no use to anyone any more, as local TV stations stopped broadcasting analog signals and have converted over to digital broadcasting about 10 years ago. To get local TV stations on a new TV, you only need to get an antenna and hook it up to the antenna input on the back of the set. Best Buy sells several TV antennas.

  Answered 8 years ago by Vortexx

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Q: QuestionDoes this tv have free sync

Asked 4 years ago by Tkg.

Q: QuestionWHAT TV IS AFTER THIS MODEL I LOVED THIS TV SO NOW AM LOOKING FOR A BETTER ONE FOR GAMES AND MOVIES AND THE DARK BLACK MOVIES.

Asked 6 years ago by JASMINE.

Q: QuestionI lost the screws for the base there's 4 of them does anyone know the size and pattern to replace them

Asked 6 years ago by Tony.

Q: QuestionWill this lg 8500 connect to bluetooth headphones?

Asked 6 years ago by 5jorgys.

• A:Answer yes mine does

  Answered 5 years ago by HirsalVerified Purchase

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Q: QuestionI live in maryland...where can i purchase this tv

Asked 7 years ago by Pebbles.

• A:Answer Hi Pebbles. You can contact Best Buy to find the closest Best Buy locations within a 50-mile radius of your zip code to you where you can purchase the LG SUPER UHD 4K HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55SJ8500. Best Buy also gives you the option of purchasing this TV from any Best Buy location and shipping it to you or to purchase it from any Best Buy location and arrange for a store pickup at a Best Buy of your choosing...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionWhat kind of backlight display and local dimming does this model have? Edge-lit, Bottom-lit, Side-lit, Full-Array Local dimming, Back-lit without local dimming, Bac-lit with local dimming, Direct-lit, or???

Asked 7 years ago by Anonymous.

• A:Answer The SUPER UHD 4K HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55SJ8500 and the SJ8500 series TVs are LED edge backlight with local dimming which works differently from Full-array (Direct Backlighting) TVs that have LEDs placed all over behind the TV's LCD panel. We hope this information helps. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionDoes this model (SJ8500) come with built-in camera?

Asked 7 years ago by Curious.

• A:Answer The 55SJ8500 does not come with a built-in camera. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionIs this TV set up to stream Dish Joey wireless (virtual Joey app)? wondering if I would still need to purchase the Dish Joey wireless receiver to mount by TV to use Dish wireless. thanks,

Asked 7 years ago by Zach.

• A:Answer You would need to speak with you television provider regarding how to set up their receiver with the TV. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionIs the Power Supply (Voltage, Hertz) 100~240V, 50~60Hz?

Asked 7 years ago by Justin.

• A:Answer Hello, this TV is manufactured for use in the USA and does require 120Vac for optimal operation, however, the TV can withstand up to 240Vac with an adapter if needed. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the difference between this model and the sk8000?

Asked 7 years ago by ratpack66.

• A:Answer The LG SUPER UHD 4K HDR Smart LED TV - 55" Class (54.6" Diag), Model # 55SJ8500 is a 2017 model and positioned a step above Model # 55SJ8000. The LG SK8000PUA 4K HDR Smart LED SUPER UHD TV w/ AI ThinQ® - 55" Class (54.6" Diag), Model # 55SK8000PUA is a 2018 model and is positioned a step below Model # 55SK9000PUA. (2018 models do not feature an 8500 series TV) The 2018 model features LG's ThinQ® AI with built-in Google Assistant, LG's α7 Intelligent Processor, Full Array Dimming, Dolby Atmos®, add support for Advanced HDR by Technicolor® in addition to Dolby Vision®, HDR10, and HLG HDR, they are Google Home compatible and Amazon Alexa compatible, and feature Nano Cell™ Color Pro Display and the new Intelligent Voice Recognition...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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